Job Vacancy for Regional ICT Support Engineer at AEDC PLC

The Abuja Electricity Distribution Company (AEDC Plc), a reputable Electricity Distribution Company in Nigeria (backed by international investors and shareholders), is currently seeking experienced professionals to fill the vacant position below:

Job Title: Regional ICT Support Engineer

Location: Abuja

Job Descriptions

  • Provides ICT user support services to Regional and Area Offices within the Region enabling them to utilize ICT tools more efficiently.
  • Provides local hands-on support for specialized ICT teams, in the roll-out of projects, and assistance during troubleshooting and maintenance procedures.

Other Key Roles / Responsibilities
Ensures high availability of applications and IT services to end users:

  • Ensures high availability of IT production and corporate applications and services
  • Reports and proactively makes recommendations to enhance user experience in the region
  • Participates in on-call rotation
  • Responds to tickets and hands-on assistance-requests within defined SLOs
  • Ensures new applications meet the on-boarding criteria before being on-boarded for support
  • Ensures data privacy, data integrity and availability of ICT services
  • Carries out resource capacity planning
  • Inputs to budget Preparation, Tracking, Reporting

Administrative/Supportive:

  • Supports ICT strategy in the region
  • Supports regional manager in building a strong ICT savvy team to meet corporate needs
  • Provides ICT training in the region as guided by the Head – User Support and Application Management

Education

  • B.Sc./HND in Computer Science,  Information Technology, Computer Engineering, Software Engineering, Information Sciences, Management Information Systems, Telecommunication Science
  • MCSE, MOS, LFCE or equivalent certifications
  • Software Development certification a plus

Experience:

  • Good operational knowledge of network systems, protocols, virtualization, cloud computing, SDN, load balancing
  • Work experience with the TCP/IP stack (DNS, DHCP, etc.)
  • Good knowledge of Linux and Windows Kernels and utilities
  • Structured cabling experience
  • Good knowledge of power systems

Required Skills/Competencies:

  • Highly Developed People Skill.
  • Strong Project Management Skill.
  • Good training and mentoring skills.
  • Excellent Organizational & Multitasking skills.
  • Good Communication, Presentation and Interpersonal Skills.
  • Self-motivated with focus on results
  • Ability to work remotely with minimum supervision
  • Passion for excellence in serving users and addressing their needs

Deadline: 1st July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online

The Cover Letter should be addressed to:
The MD/CEO,
Abuja Electricity Distribution Company Plc,
1 Ziquinchor Street, Off IBB Way,
Wuse Zone 4 – Abuja, FCT,
Nigeria.

Note

  • All applications should include CV and a Cover Letter.
  • The subject of your application should be position applied for. Failure to follow the instructions will lead to disqualification of your application.
  • Only soft copy of applications will be treated and shortlisted candidates will be an invited for an interview

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