Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.
We are recruiting to fill the position below:
Job Title: IT/Network Support
Location: Victoria Island, Lagos
Details
- To support and maintain internal IT architecture. This position is also responsible for administering desktops support as well as all company servers, printers, phones, and other peripherals.
Responsibilities
- Configures, tests, and maintains LAN/WAN equipments and related services
- Maintain necessary documentation on both network issues and projects assigned
- Maintain and troubleshoot Apple servers (Open Directory) for a middle-sized environment (less than 200 computers)
- Set-up of computers for staffs
- Troubleshoot application and hardware issues on both user and server levels
- Aid in maintaining that all servers/computers/peripherals are in good working condition
- Perform servers and other computer asset maintenance (regular and ad-hocs)
- Maintain hardware and software updated inventory
- Identifies, diagnoses, and resolves network problems
- Create and maintain comprehensive documentation for all implemented networks
- Provide network–related user issues as escalated
- Assist in network project design and implementations
- Maintain and support company’s LAN/WAN environment
- Daily maintenance and problem resolution
- Resolve all application (emails, applications, etc) related issues
- Participate in designing and implementation of various systems/application projects as requested by the client
Requirements
- Minimum of 3 years experience in IP network maintenance and
- Must be a team-player
- Certification on Apple environment is a plus
- Excellent troubleshooting skills
Skills Required:
- Understanding of wires and wireless basic networking
- Advance knowledge in routing (EIGRP/OSPF) and switching (VLAN’s, STP, etc)
- Advanced knowledge in SNMP and other network management protocols/systems
- Advanced knowledge in QoS principles and use of different QoS appliances
- Able to identify network issues, propose and implement actions to resolve the problem
- Experienced and knowledgeable on different wireless technologies (802.11 a/b/g/n/ac) design, implementation, optimization and troubleshooting
- Ability to use an Apple Macintosh system
- Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system & Microsoft Windows System
- Basic understanding of Directory Services on both Windows (Active Directory) and Macintosh (Open Directory)
- Understanding of hardware configuration of both Apple and Windows devices is highly desirable
- Intermediate understanding of DNS, DHCP, Filesharing (with or without SAMBA)
- Ability to support basic applications like MS Office and others
- Certifications (CCNP/CCDA/CCIP) is a plus
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Network Engineer
Location: Victoria Island, Lagos
Short Summary of the Job
- Reporting to the Head of Engineering, this role will be responsible for participating in IP network operation, infrastructure connectivity and security planning as well as development.
Key Duties & Responsibilities
- Participate in IP network operation, infrastructure connectivity, security planning as well as development
- Conduct network analyzing and troubleshooting
- Coordinate with Regional IP Registry
- Document all network changes
- Other task assigned by line manager.
- Support network design and implementation for core and client networks
- Ensure all IP devices are secured and within operational limits
- Support daily IP network operation, project management and services monitoring
Requirements
Education and/or Professional Qualification:
- Bachelor’s degree in Electronics/Communications/Network/Computer Engineering (or equivalent)
- IP Certification, preferably from Cisco on CCNP level equivalent or above.
Essential Skills/Knowledge:
- A minimum of 5 years of experience in IP Network and System Support
- Experience designing last mile access solutions for different environments (DSL, microwave radio, PTP and PTP radio, fibre etc.)
- Strong written and oral communications skills in English
- Willing to perform work or provide support outside office hours
- Highly motivated and resourceful
- Must be a team player and be able to prioritize different request and requirements.
- Hand-on design and operation of network like BGP and MPLS
- LAN/WAN technology including: TCP/IP (routers, configuration and setup), Security (firewalls – Cisco, Juniper, Barracuda), Network management (switches, hubs, fiber-optic, cabling, packet sniffing)
- Advanced knowledge in Router, Catalyst, Load Balancer, Firewall, Security, Internet Connection, EIGRP, OSPF, BGP4, VPN, Frame Relay, TCP/IP, LAN/ WAN, VLAN, Spanning Tree, Ethereal
- Knowledge in Unix/ Linux, Shell script, IDS, QoS, Video/ Streaming Protocols,
Desirable Skills/Knowledge:
- Experience in ISP and managing a sizable IP network
- Experience in liaising with Regional IP Registry (APNIC, RIPE, AfriNIC etc)
- Knowledge of structure cabling and VoIP.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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