Willers Solutions Limited – Our client, a reputable firm into Telecommunication, Oil and Gas, Real Estate, Engineering and Power is recruiting suitably qualified candidates to fill the position below:
Job Title: Account Manager – Telecoms
Location: Lagos
Requirements
- A proven record of consistently delivering on revenue and profitability target of no less than 1.5 Billion Naira at 25% gross profit.
- Be technologically savvy with a sound knowledge of enterprise technology solutions especially in the areas of Cyber Security, Cloud, Infrastructure, Mobility and Business Intelligence & Productivity.
- Possess sound industry knowledge and domain expertise in at least two or all of the following verticals; FSI, Telco, Oil and Gas, FMCG and Public Sector.
- You must have existing and viable industry relationships across the ranks in organizations; from users to key decision makers and in places where they don’t exist, you should be able to build with ease.
- You can confidently have both technical and business discussions with C-level Executives and Directors in organizations across the verticals and close deals with or without the input of Executive Management.
- Have a good knowledge of building and executing Sales Strategy, Sales Operation, Sales Process and Sales Management.
- Candidate must be a passionate and aggressive go-getter who never takes no for an answer.
Qualifications
- Mininum of a Bachelor’s Degree in Engineering, Computer Science or any IT related course
- A minimum of 3 years sales experience selling enterprise technology solutions in at least 2 of the following areas the following areas; Cyber Security, Cloud, Infrastructure, Mobility and Business Intelligence & Productivity.
- Having 2 or 3 years Presales experience prior to Sales and Sales Management would increase your chances of success.
Salary
N200,000 monthly plus commission.
Job Title: Customer Relationship Officer
Location: Lagos
Job Responsibilities
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records and compile reports on overall customer satisfaction
- Resolve customer complaints via phone, email, mail or social media
Qualifications and Experience
- Minimum of a B.Sc in any Social Science related discipline
- Min of 2 years’ experience as a Customer Service Officer with sales experience
- Must be resident within Lekki and its Environs
Required Skills:
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
Salary
N70,000 Monthly
Interested and qualified candidates should submit their CV (MS Word Format) to: dorathychienyinem@willerssolutions.com using “Customer Relationship Officer” as the subject of the email
Job Title: Sales Manager – Telecoms
Location: Lagos
Job Description
- A proven record of consistently delivering on revenue and profitability target of no less than 10 Billion Naira at 25% gross profit.
- Be technologically savvy with a sound knowledge of enterprise technology solutions especially in the areas of Cyber Security, Cloud, Infrastructure, Mobility and Business Intelligence & Productivity.
- Possess sound industry knowledge and domain expertise in at least two or all of the following verticals; FSI, Telco, Oil and Gas, FMCG and Public Sector.
- You must have existing and viable industry relationships across the ranks in organizations; from users to key decision makers and in places where they don’t exist, you should be able to build with ease.
- You can confidently have both technical and business discussions with C-level Executives and Directors in organizations across the verticals and close deals with or without the input of Executive Management.
- Have a good knowledge of building and executing Sales Strategy, Sales Operation, Sales Process and Sales Management.
- Candidate must be a passionate and aggressive go-getter who never takes no for an answer.
- Candidate must demonstrate thought leadership, discipline and synergy and be able to motivate, coach and groom Sales Executives from zero to hero with a high retention rate of the team.
Qualifications
- Minimum of Bachelor’s degree in Engineering, Computer Science or any IT related course.
- A minimum of 7 years’ sales experience selling enterprise technology solutions in at least 2 of the following areas the following areas; Cyber Security, Cloud, Infrastructure, Mobility and Business Intelligence & Productivity.
- 4 years proven record of successfully leading and managing a sales team of no less than 7 experienced Account Managers to consistently deliver and exceed set revenue and profitability targets.
- Having 2 or 3 years Presales experience prior to Sales and Sales Management would increase your chances of success.
Salary
Minimum of 600,000/Monthly Plus Commission.
Interested and qualified candidates should send their CV in MS Word Format to: peace.nwachukwu@willerssolutions.com using “Job Title” as the subject of the mail.
Application Deadline 3rd October, 2019.
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