Farmsactions Limited is an agricultural and agro-allied company based in Nigeria. We are recruiting to fill the position below:
Job Title: Team Lead, Customer Service
Location: Lagos
Job Description
- He / She will head our customer service department and is responsible for ensuring the company delivers the highest level of customer service possible at all time.
- To excel in this role you should be driven and passionate self-starter.
Responsibilities
- Interact with customers that contact the organization via the online chat or service phone line.
- Onboard buyers and sellers via strategic telemarketing initiatives.
- Analyze statistics or other data to determine the level of customer service engagement and online buyer’s procurement trend.
- Investigate and solve customer problems that have been passed to customer service.
- Proactively contribute to product development, digital marketing content and operational improvements based on customer insights and feedback.
- Research competitors and market trends to find new opportunities and remain competitive on service delivery and pricing.
- Attend conferences, meetings, and industry events to network and promote the organization.
- Responsible for customer data and knowledge management.
Requirements
- OND/HND/ BSc degree in Business, Sales, Marketing or related field.
- Startup experience and IQMS knowledge is an advantage.
- Proven track record in meeting or surpassing performance target.
- Excellent verbal, written communication and decision making skills
- Excellent organizational skills and outstanding attention to detail
- Ability to thrive in a fast paced environment, multi-task, perform well under pressure and effectively manage competing and/or changing priorities.
- Not older than 30years.
Job Title: Team Lead, Sourcing
Location: Lagos
Job Descriptions
- He / She will report to the head, business development and will be responsible for sourcing and procurement of agro-commodities.
- To excel in this role you should be an active listener, have a compelling negotiation skill, and a hunger to exceed expectation on quality and turn-around-time.
Responsibilities
- Contribute to the implementation of a strategic business and financial plan.
- Coordinate product sourcing activities, from pitching to conversion of farmers and sellers and on and off the platform.
- Consistently deliver sourcing brief to pre-agreed quality specification and time.
- Effectively manage resources such as sourcing agents for strategic advantage.
- Ensure compliance to organization’s procurement policy.
- Increase the value of on-boarded farmers and sellers while attracting new ones.
- Research competitors and market trends to find new opportunities and remain competitive on service delivery and pricing.
- Attend export promotions, conferences, meetings, and industry events to network and promote myfarmstack.com.
- Responsible for farmers and sellers’ data and knowledge management.
Requirements
- OND/HND/ B.Sc degree in Sales, Marketing or related field.
- Proven track record in meeting product sourcing target to time and quality.
- Fluent in at least 2 Nigerian languages and familiar with over 20 states.
- Ability to drive.
- Analytical with the ability to take right decision on the spot.
- Deep industry knowledge and ability to setup farmer’s network and partnership schemes.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Not older than 30years.
Job Title: Head, Business Development
Location: Lagos
Job Description
- He / She will head our business development department and deliver our sales target. To excel in this role you should be an active listener, have a compelling sales personality, a hunger to chase and close new business and an excellent resource manager.
Responsibilities
- Lead the development and implementation of a strategic business and financial plan.
- Research competitors and market trends to find new opportunities and remain competitive on service delivery and pricing.
- Work with management to explore various funding opportunities.
- Develop goals for the digital marketing team and ensure they are met.
- Attend conferences, meetings, and industry events to network and promote the organization.
- Responsible for business data and knowledge management.
Requirements
- OND/HND/ B.Sc in Business, Sales, Marketing or related field.
- MBA and/or startup experience is an advantage.
- Proven track record in meeting or surpassing sales target.
- Confidence, strong communication skills and IT savvy.
- Ability to manage complex projects and multi-task.
- Ability to excel with minimal guidance, be proactive and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Not older than 35years.
Job Title: Team Lead, Sales
Location: Lagos
Job Description
- He / She will report to the head, business development and will deliver our sales budget.
- To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads over our online platform and physical interactions.
Responsibilities
- Contribute to the implementation of a strategic business and financial plan.
- Coordinate sales activities, from pitching to conversion of buyers and on and off the platform.
- Manage key buyers and export customers’ account.
- Increase the value of on-boarded customers while attracting new ones.
- Coordinate the sales team, deploy resources to achieve sales plan and budget.
- Research competitors and market trends to find new opportunities and remain competitive on service delivery and pricing.
- Attend export promotions, conferences, meetings, and industry events to network and promote myfarmstack.com.
- Responsible for customer data and knowledge management.
Requirements
- OND/HND/ BSc degree in Sales, Marketing or related field.
- Startup experience is an advantage.
- Proven track record in meeting or surpassing sales target.
- Confidence, strong communication skills and IT savvy.
- Ability to manage complex projects and multi-task.
- Ability to excel with minimal guidance, be proactive and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Not older than 30years.
How to Apply
Interested and qualified candidates should send their Application and CV to: recruitment@myfarmstack.com with the “Job title” as subject of the email.
Application Deadline 30th July, 2019
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