Latest Job at Stedarol Global Concept Limited, 27th August, 2019

Stedarol Global Concept Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Executive

Location: Lagos

Job Duties/Requirement

• Answers customer support messages via telephone or Web promptly to enhance the customer service experience
• Patiently listens attentively to customer and connects them with the appropriate department to address their needs
• Quickly learns the functions of the system to log in and respond to customer complaints
• Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management
• Keeps sensitive information and financial records private and confidential
• Works with management to maintain best practices for efficient communication with customers
• Knowledge of updated company rules and policies to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery to inform customers
• Address costumer questions about new products, services, promotions on sales
• Meets regularly with team lead to give feedback to help improve customer service culture, response time and tools to improve staff experience
• Willing to learn from management to properly apply company policy to customer solutions
• Contributes to bottom lines sales by increasing customer satisfaction.

Minimum Qualification

• ND in any relevant fields.

Job Title: Auditor/Accountant

Location: Lagos

Job Duties

• Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
• Verifies assets and liabilities by comparing items to documentation.
• Completes audit workpapers by documenting audit tests and findings.
• Appraises adequacy of internal control systems.
• Maintains internal control systems; recommending new policies and procedures.
• Communicates audit findings by preparing a final report; discussing findings with auditees.
• Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Job Title: Management Consultant

Location: Lagos

Job Duties

• Conducts research to understand how a company functions and where a company can improve
• Analyses gathered information to form a hypothesis of company weaknesses and how to fix them
• Researches any organisation dysfunction and provides solutions for improvement
• Prepares recommendations on organisational improvement
• Discusses long-term goals of the business as these goals pertain to a new business model
• Works with members of own team to offer different ideas
• Clarifies strategic and operational problems and successes with management.
• Interviews all necessary groups, such as employees, management, and stakeholders to aid in consultancy
• Runs workshops to train employees on updated protocols and rules
• Prepares reports, proposals, and presentations
• Stays current with latest trends in business and applies them to existing business models
• Travels to different job locations as required
• Evaluates competitors to pinpoint advantages or disadvantages in the current market
• Attends regular meetings to reevaluate new business model and adjusts as necessary
• Analyses financial statements including cash flow, net profit, expenditures, and revenues to find problematic areas

Deadline: 13th September, 2019.

How to Apply
Interested and qualified candidates should send their CV to: info.stedarolglob@gmail.com Using the “Job Title” as the subject of the mail.