Latest Job at Stedarol Global Concept Limited, 27th August, 2019

Stedarol Global Concept Limited is currently recruiting suitably qualified candidates to fill the position below:

 

Job Title: Customer Service Executive

Location: Lagos

Job Duties/Requirement

  • Answers customer support messages via telephone or Web promptly to enhance the customer service experience
  • Patiently listens attentively to customer and connects them with the appropriate department to address their needs
  • Quickly learns the functions of the system to log in and respond to customer complaints
  • Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management
  • Keeps sensitive information and financial records private and confidential
  • Works with management to maintain best practices for efficient communication with customers
  • Knowledge of updated company rules and policies to address issues such as returns, faulty merchandise, wrong delivery and delayed delivery to inform customers
  • Address costumer questions about new products, services, promotions on sales
  • Meets regularly with team lead to give feedback to help improve customer service culture, response time and tools to improve staff experience
  • Willing to learn from management to properly apply company policy to customer solutions
  • Contributes to bottom lines sales by increasing customer satisfaction.

Minimum Qualification

  • ND in any relevant fields.

 

Job Title: Auditor/Accountant

Location: Lagos

Job Duties

  • Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
  • Verifies assets and liabilities by comparing items to documentation.
  • Completes audit workpapers by documenting audit tests and findings.
  • Appraises adequacy of internal control systems.
  • Maintains internal control systems; recommending new policies and procedures.
  • Communicates audit findings by preparing a final report; discussing findings with auditees.
  • Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Job Title: Management Consultant

Location: Lagos

Job Duties

  • Conducts research to understand how a company functions and where a company can improve
  • Analyses gathered information to form a hypothesis of company weaknesses and how to fix them
  • Researches any organisation dysfunction and provides solutions for improvement
  • Prepares recommendations on organisational improvement
  • Discusses long-term goals of the business as these goals pertain to a new business model
  • Works with members of own team to offer different ideas
  • Clarifies strategic and operational problems and successes with management.
  • Interviews all necessary groups, such as employees, management, and stakeholders to aid in consultancy
  • Runs workshops to train employees on updated protocols and rules
  • Prepares reports, proposals, and presentations
  • Stays current with latest trends in business and applies them to existing business models
  • Travels to different job locations as required
  • Evaluates competitors to pinpoint advantages or disadvantages in the current market
  • Attends regular meetings to reevaluate new business model and adjusts as necessary
  • Analyses financial statements including cash flow, net profit, expenditures, and revenues to find problematic areas

Deadline: 13th September, 2019.

How to Apply
Interested and qualified candidates should send their CV to: info.stedarolglob@gmail.com Using the “Job Title” as the subject of the mail.

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