MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the vacant position below:
Job Title: Manager, Federal Executive Affairs
Location: Lagos
Employment Status: Permanent
Department: Government Relations
Job Description
- To liaise and manage relations with federal ministries, parastatals, agencies and relevant multilateral institutions (ecowas) on behalf of MTN.
- To ensure that activities of the company to a large extend is continuous and is not impeded by government bureaucracy, regulations and policies that are inimical to MTN’s interests.
- Manage unit and departmental budget in line with budget approvals.
- Respond to internal and external inquiries related to federal affairs.
- Informs internal clients of key legislative and political developments and works to understand impacts and formulate an effective response
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
- Monitor and contribute to the development of policies, white papers and national plans that might impact mtn to ensure risks are mitigate and opportunities are accessed.
- Maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government as well as government agencies to effectively channel the goals and desires of NTNN.
- Identifies allies and alliances, and builds them to MTN’s advantage.
- Manage all MDAS to assure a beneficial relationship for MTN.
- Support in enhancing MTN’s profile amongst governmental stakeholders for effective engagement and guarantee access to mtn management (across all divisions) to such key stakeholders as required.
- Develop relationships with public policy makers and allied policy organizations that can be helpful when working on issues of importance to the company
- Influence federal public policy, including legislation and regulation, to ensure business sustainability.
- Support the development of a company-wide government relations strategy in alignment with MTN Nigeria’s business direction.
- Liaise with relevant internal groups to ensure compliance with applicable policies of the ministry of communications, national planning commission, federal ministry of finance, customs service, NLRC, NIPC; etc.
- Where required, manage the process and ensure the obtainment of approvals from mdas including national office of technology acquisition and promotion (notap), NLRC, row etc.
- Oversees analysis of proposed federal legislation to determine potential impact on the organization.
- Establishes company positions on federal regulations and communicates positions internally and externally.
- Monitors legislative and regulatory activities, oversees the implementation of policies that support organizational goals.
- Solicits, digests and effectively translates internal business input on legislative and regulatory developments that may affect mtn.
- Identifies and articulates major opportunities and threats related to policy, politics and people, both within MTN and externally
- Educate legislators, staff, members of administrative departments, and other important stakeholders on MTN’s products and positions.
- Identify policy opportunities to gain competitive advantage and new opportunities to build federal support for MTN projects.
- Carry out research, provide detailed policy analysis, identify regional vulnerabilities and recommend due mitigation.
- Conduct regular political audits and provide periodic intelligence reports, political audits and proactive feedback on emerging issues, developments and trends.
- Provide advisory support to the sm, public affairs on key government matters especially as it relates to the telecoms industry to all business functions
- Provide management across all divisions with insights on national and regional government legislation policy to accommodate current and future business initiatives.
- Responsible for legal compliance associated with federal and sponsorship program.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
- Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the group culture audit.
Job Condition
- Standard MTNN working conditions
- May be required to work extended hours.
Requirements, Experience & Training
- 6-13 years’ experience including:
- Minimum of 3 years’ experience in an area of specialization (government relations and/or stakeholder engagement function/activity) with experience in supervising/managing others
- Effective stakeholder relationship management experience in a telecoms regulatory environment
- Experience in a commercial legal environment, alternatively within a legal & regulatory control body
- In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
- Strong and effective business communication/negotiation/influencing skills (verbal and writing skills)
Minimum Qualification
- BEng, BSc, BTech or HND.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Advisor, Intellectual Property And Technology Law
Location: Lagos
Employment Status: Permanent
Department: Corporate Services Management
Job Description
- Protect the organization’s assets in the area of intellectual property and protect the organization from all IP related claims
- Responsible for preparing patent or trademark documents, licensing agreements, service agreements, transfer agreements and other contracts or agreements as necessary.
- Also responsible for preparing legal documents, reviewing company policies and litigating matters regarding intellectual property (IP)
- Ensure continuous liaison with external solicitors for regular updates, compliance with procedural rules of court, stipulated time limits for actions, etc. To minimize the cost and adverse effect of ip related claims and litigation.
- Assist in the development of appropriate ip strategies for the company’s business
- Conduct IP clearance for safe use of all new product names and designs, and trademark and design protection as appropriate.
- Docket and review actions relevant to the company’s ip portfolio
- Engage and manage external counsel to handle ip filings and portfolio maintenance services.
- Draft and negotiate ip agreements and other IP-related contractual provisions
- Provide advice on compliance with applicable laws, legal obligations and implications on the company’s business conduct, transactions and policies as it relates to IPR and technology
- Manage IP enforcement, including litigation, anti-counterfeiting, cease & desist letters, competitor monitoring etc.
- Protect the organization’s assets in the area of intellectual property.
- Provide legal opinion on intellectual property issues and technology-related commercial agreements
- Carry out legal (administrative) services work including liaison/correspondence with external bodies and organizations.
- Continuously engage and manage relevant stakeholders within the IP/Technology ecosystem including but not limited to the trademarks registry, Nigerian copyrights commission, the patents and design registry, world intellectual property rights organization..
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s vb and values.
Job Condition
- Normal MTNN working conditions.
Requirements, Experience & Training
- Licensed to practice Law in Nigeria (Nigerian Law school certificate)
- Relevant IP law certifications
- Experience in IP/Technology Law and practice.
Experience:
- 3-7 years’ experience in the area of specialisation; with experience in supervising others
- Experience working in a medium organization
- Experience in ip/technology law and practice
- Knowledge of telecommunications environment will be an advantage.
- In depth experience and understanding of the Nigerian framework,
Training:
- Basic GSM technology
- Contract drafting and negotiation skills
- Opposition applications involving ipr assets
- Contemporary issues on copyrights, trademarks, patents, and other ipr assets.
Minimum Qualification
- B.Eng, B.Sc, B.Tech or HND
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Credit Management
Location: Lagos
Employment Status: Permanent
Department: Treasury Operations
Job Description
- Oversee the development and implementation of credit management policies and provide coordination for credit assessment, credit performance and debt recovery operations
- Support the shareholder return strategy by developing and implementing finance processes that are aligned to achieving all elements on the business score card. (i.e. grow market share, grow ICT & data revenue, increase Ebitda margins, assure revenue, Capex returns management and net subscriber additions).
- Participate in the review of business processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in divisional budget year-on-year.
- Take appropriate managerial action to ensure targets are met or exceeded when routinely monitored (sales, trend, and profitability analysis, profit margins, return on investment (roi), market share and value).
- Serve the division’s internal customers and provide solutions to improve the customer experience.
- Strategic partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN group and mtnn transformation initiatives focusing on customer centricity, including perfect 10 project.
- Drive an increase in MTNN’s net promoter score.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) And develop a close working relationship with relevant information sources to provide an integrated service.
- Maintain effective working relationships with internal and external suppliers.
- Aggregate and develop annual credit portfolio plan in collaboration with business line managers
- Analyse credit request in line with company’s credit management policy
- Recommend limits based on assessment score card/templates and team leads’ recommendation.
- Review and approve credit request within the delegated limit
- Recommend bad debt write-off to the gm treasury and management credit committee (mcc)
- Oversee the coordination of credit assessment , performance review and recovery efforts to achieve MTNN credit management objectives
- Prepare credit management reports in line with credit management policy
- Consolidate divisional credit portfolio performance and provide updates to the gm, treasury
- Work (in coordinating role) closely with all team leads and analysts in credit management unit to ensure the appropriate application and implementation of credit management policies.
- Review credit terms to ensure that all requirements are met before approved credit becomes operational
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
- Standard MTN working conditions
- May work extended hours.
Requirements, Experience & Training
Education:
- First degree in Business Administration, General Management, Finance or Economics
- Fluent in English
- Professional certification in business administration or general management or finance or law.
Experience:
- 6-13 years’ experience which includes:
- Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
- Experience working in a medium to large organization
- Relevant experience in end-to-end credit or risk management process and/or compliance or consulting experience.
- Accounting/book keeping experience
- Proficiency use of ms office
- Knowledge of the telecoms industry.
Training:
- Basic GSM
- Credit management fundamentals
- Systems/applications appreciation training
Minimum Qualification
- B.Sc, B.Tech, B.Ed, BA or HND.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Manager, Devices
Location: Lagos
Employment Status: Permanent
Department: DATA & VAS Development and Promotions
Job Description
- Drive the mtnn device strategy covering smartphones & mobile broadband (mbb) devices (mifis, routers, dongles) through partnerships and value distribution channels in the most efficient manner pan-nigeria.
- Drive an increase in shareholder return by ensuring that device strategies, propositions and processes are aligned to achieving all elements on the business score card. (i.e. grow market share, grow data revenue, increase smartphone penetration, increase active data users, increase ebitda margins, reduce costs, and net subscriber additions).
- Specifically, achieve mtnn’s smartphone and device penetration targets across different customer segments to increase arpu, acquire new customers, and retain existing customers.
- Forecast and budget the total revenue, cost etc. Which leads to net revenue, and assess the profitability on a monthly basis against the forecast.
- Monitor and evaluate market trends and provide competitive insight and bring development ideas/concept papers to the relevant stakeholders to generate positive revenue and differentiate device offerings.
- Develop short and medium-to-long term plans for the unit’s activities, monitor progress, assure adherence and evaluate delivery of business objectives.
- Manage project/initiative budget in line with business objectives.
- Review device performance (along all defined criteria) and provide executive management with response actions in keeping in line with set business objective and goals and develop contingency plans as required to address shortfalls or excesses.
- Work with cross-functional teams to develop and consolidate an overarching mtnn business plan including proffering short and long term views, identifying key drivers for sustainable profits and driving achievement of objectives/targets especially on data.
- Champion contract negotiations where applicable to reduce cost and drive mtnn value creation philosophy.
- Report (device reporting and tracking) on a monthly basis to management relating to progress made vs. Target.
- Close collaboration with relevant stakeholders to increase device penetration.
- Optimization and refinement of the customer journey for new and existing devices on the network
- Servicing and management of the device demands/requirements of other business units within mtn to ensure alignment with overall device strategy and consistency in the onboarding process
- Develop strategies and champion customer centric culture across the organization and develop relationships with mtnn’s internal and external customers
- Manage mtn device specifications, customizations, testing and onboarding process, including the introduction of new device features on the network
- Manage device orders end-to-end including ensuring all necessary documentations and certifications are secured,
- In conjunction with our device partners and procurement, ensure availability of a wide range of devices and adequate stock levels at all mtn touch points
- Development of consumer and retail/channel value propositions for devices
- Identify and evaluate new devices to meet customers demand and develop initial business cases to support new device requirements. Source insights from channel & segments profitability and bi to ensure proper creation & feasibility of offer creation – continuously assess product potential and profitability.
- Lead device launches and relevant special projects in coordination with the internal teams.
- Push development ideas to segment managers regarding product development related special projects like device upgrades, device trade-in, buy back, device leasing etc.
- Manage the reports and progress of the device launched and special projects launched and provide the insight for each projects, which gives the fact for the profit margin on the projects launched and the win-loss analysis against the set forecast.
- Champion the sourcing activity by vendors and partners to identify the best providers in technology and latest devices globally from all odm’s / oem’s.
- Provide operational leadership, define and implement key performance indicators and metrics for operational activities and use these metrics to drive service delivery excellence, and improve overall performance of the unit.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Identify, evaluate and track the development needs and performance of staff, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
- Coach and mentor the devices team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and deliverables, and leverage human resources career development programs for staff career development.
- Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the group culture audit.
- Ensure skill transfer for staff development, motivation, and business continuity and ensure that the team is led, motivated, and rewarded to achieve high performance areas.
- Deliver business value through partnership with mtnn’s ecosystem partners and customers to enhance mtn’s corporate brand
- Strategic partnerships with original equipment/device manufacturers (oems/odms) to drive mtn’s device market share
- Establishing and maintaining retail partnerships with major device distributors in the market to drive mtns visibility, toma and advocacy in the trade.
- Partnership with financial institutions, oems and other key players to drive device affordability schemes.
Job Condition
- Normal mtnn working conditions
- May be required to work extended hours.
Requirements, Experience & Training
Education:
- First degree in Marketing or a related discipline.
Experience:
- 9-17 years’ work experience which includes:
- Management track record of 5 years or more; with at least 3 years experience in telecoms marketing and/or sales
- Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
- Experience in device specification development, device supply, device retail/sales, channel development and problem management
- A good understanding of systems, networks and mobile telecoms, mobile applications and mobile devices
- Worked across diverse cultures and geographies
- Proven experience in customer management, market research, marketing strategy development, execution, and performance tracking
- Experience in managing projects.
Minimum Qualification
- BSc or HND.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Location
: LagosEmployment Status: Permanent
Department: Commercial Legal
Job Description
- To manage the company’s contractual arrangements regarding drafting, legality, structuring, fiscal efficiency and compliance; ensuring that all practices, policies and business activities fall within the bounds of the company’s legal posture.
- Support the shareholder return strategy by developing and implementing processes that are aligned to achieving all elements on the business score card. (i.e. grow market share, grow ICT & data revenue, increase Ebitda margins, assure revenue, Capex returns management and net subscriber additions).
- Participate in the review of business processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in divisional budget year-on-year.
- Participate in contract negotiations to reduce cost and drive MTNN value creation philosophy.
- Serve MTNN’s internal customers and provide solutions to improve the customer experience.
- Drive an increase in MTNN’s net promoter score
- Strategic partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN group and MTNN transformation initiatives focusing on customer Centricity, including perfect 10 project.
- Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) And develop a close working relationship with relevant information sources to provide an integrated service.
- Partner with MTNN’s ecosystem partners to deliver business value.
- Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
- Provide technical leadership /advice in the formulation and development of legal and regulatory framework, policies/guidelines and ensure compliance of operations with mtn policies and procedures.
- Advise management and team members on practices in the areas of commercial and business law, research applicable laws and provide recommendations on the legal consequences of business initiatives.
- Conduct due diligence and structuring of deals relating to commercial transactions, effectively managing transitions/transformational issues and risks between entities and external parties.
- Give support towards influencing governmental & regulatory policies affecting the company’s businesses.
- Draft and advise on company contracts relating to supplier agreements as well as gather/evaluate relevant facts on decisions and highlight attendant risks.
- Provide legal advice; effect best -practice legal services within assigned entities and review company contract draft on supplier agreements handed over to divisions.
- Carry out complex legal assignments requiring substantive legal knowledge in diverse practice areas with emphasis in securities, corporate and contracts law.
- Work with external solicitors to manage all ongoing litigation, dispute resolution matters, outside counsel and other advisors appropriately.
- Coordinate compliance monitoring and direct risk management efforts related to daily operations in areas including management controls, public company compliance obligations, disclosure issues, reporting requirements, Nigerian law compliance, and general corporate governance matters.
- Supervise the development of appropriate responses to employment and other claims; supervise litigated matters and work with outside counsel at regular intervals.
- Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Coach and mentor the commercial legal team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
- Identify, evaluate and track the development needs and performance of MTNN staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition
- Travel – local and international.
Requirements, Experience & Training
Education:
- First degree in any relevant discipline.
Experience:
- Minimum 9-17 years legal work experience in commercial legal practice or within the legal department of reputable and structured business environment, preferably a multinational corporation.
- Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- Ability to perform sophisticated legal analysis
- High levels of comfort and confidence with litigation
- Strong and effective business communication (verbal and writing skills)
- Ability to plan and execute numerous complex projects under pressure
- In depth experience and understanding of the Nigerian framework
- Demonstrated business acumen and superior judgment.
Minimum Qualification
- BSc or HND.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Deadline: 9th September, 2019.
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