Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.
We are recruiting to fill the position below:
Job Title: Software Engineer
Location: Lagos
Type: Full-Time
About The Software Engineer Position
As a Software Engineer at Andela, you will primarily work as an engineer for one of Andela’s global partners, predominantly located in the U.S. or Europe.
You will commonly work on global teams comprised of Andela engineers and your partner’s in-house development teams. Andela Software Engineers are professional, collaborative, and skilled at completing full feature development, taking initiative, and always continuing to grow personally and professionally.
They have both excellent technical skills and strong team skills, and can effectively operate in a geographically distributed team environment.
Key Responsibilities
The specific responsibilities of a Software Engineer include:
Define and deliver software that meets and exceeds the expectations of your team, managers, and partners;
Develop readable, testable, and maintainable code to spec;
Commitment to continued technical and professional growth;
Interfacing with partners to understand their business, goals, and visions for products supported by your Andela Team;
Lending your knowledge and positive approach to your Andela community of engineers.
Qualifications & Characteristics
As the ideal candidate for this role you:
Have at least 2 years of professional experience as a Software Engineer, writing code for web applications, data initiatives, core services, or mobile products
Are proficient in writing code in at least one primary language, and enjoy learning new languages, frameworks, and technologies:
Python (Django or Flask)
Ruby
Native Mobile Technologies for iOS or Android
JavaScript (React, Node, ES6+, Angular)
DevOps
Familiarity with SQL or NoSQL stores
Exposure to CI/CD pipelines and tools
Experience writing test cases
May have a four-year degree in Engineering, Computer Science or a related field from an accredited university
Exposure to Agile methodologies
Experience working remotely as an effective member of a team
Enjoy collaborating, problem-solving, and being part of a team environment
Have a vibrant personality and exceptional communication skills (English, verbal and written)
The ability to work with a high degree of autonomy and limited supervision
Have the ability to build rapport and communicate with individuals from diverse cultural backgrounds
Strongly motivated by our social mission of training 100,000 young Africans in the next 10 years.
What Opportunities Exist At Andela
Work with global companies to accelerate your career;
Ongoing learning, development, and mentoring opportunities;
A large community of passionate Andela engineers.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Backend Engineer
Location: Lagos, Nigeria
About the Role
In this role, you will primarily work as a Senior Backend Engineer within the Technology department building world-class internal products to support Andela’s business needs
As the Senior Backend Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary
You will require very little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease
You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team
You will drive product velocity and deliver products with confidence
You will take pride in building products that are key to helping Andela grow and scale as an organization.
You’re the kind of person who:
Believes that building great software is more than just delivering working code, that other aspects such as reusability, testability, maintainability, security, and performance are just as important.
Is constantly learning and expanding your skill sets on and off the job.
Can mentor entry-level developers willing to become world-class.
Key Responsibilities of the Role
Work closely with Product Managers and Stakeholders to understand the business needs
Deliver complex software solutions that meet those needs
Share responsibility for strategically scaling Andela’s internal systems
Promote and nurture good team practices such as TDD, code reviews, and pair programming
Bring vision to the team in the form of new technology recommendations, ideas and approaches
Mentor entry-level developers willing to become world-class
We are interested in a candidate with experience in the following technologies that we currently use:
Javascript / Node.js
Typescript
Postgres
Google Cloud, Docker, Google Cloud Pub/Sub , kubernetes
Qualifications
4-8 years of software development experience
Strong understanding of computer science principles
Experience working in an agile environment (standups, sprint planning, retrospectives, etc)
TDD and pair programming experience
Experience or strong interest in microservices architectures and distributed systems
Solid written and verbal communication
A Bachelor’s or Advanced Degree in Software Engineering, Computer Science or related field
Solid foundation in Linux administration and troubleshooting
Experience with system automation
Deeply familiar with concepts like DevOps , Continuous Delivery and TDD.
Bonus
Experience developing ed-tech or learning technology products
EPIC Values Alignment
Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Creative Designer
Location: Lagos
About the Role
The role is for an excellent storyteller that not only creates visually and high impact designs but intuitive and functional ones.
You’ll be an integral part of designing the future of Andela’s online and offline marketing platforms.
A background in shipping full-spectrum marketing campaigns and the gamut of marketing materials to a national and/or global audience and driving impactful results is a huge plus.
Work directly with the Digital Marketing Manager, to ensure quality content is produced to drive the goals of the marketing team and ensure high conversions across Africa by collaborating with the rest of the Creative Communications teams.
Responsibilities
Design for consistent and seamless experiences across mediums that build our business and connection to our target audience across all Andela Locations.
Own the visual communication of the Andela brand across all digital channels and 360 Media.
Translate the Andela vision and values into brand elements that are cohesive, modern, and inviting.
Create brand assets such as logos, iconography, illustrations, color palettes, patterns and other design elements when needed. Work on a range of ambitious projects including, but not limited to, UI designs, content graphics, social media graphics, event collateral, print materials, internal collateral, infographics, storyboards, and illustrations.
Help the team produce its best work by clearly communicating brand guidelines regarding typography, color, layout, and art direction.
Ensure Andela’s visual design and brand consistency in all assets by producing high-quality visual designs and illustrations or assisting the team with rules and templates to follow.
Stay informed about competitors, best practices, existing initiatives, past projects, and target audience research. Use data about the talent pool experience and research across all countries to improve designs across all digital channels.
Collaborate with senior leaders, marketing peers, and talent managers to translate vision, feedback, and ideas into workable sketches, wireframes, and full visual designs.
Qualifications
A portfolio that showcases your design work (including a few large scale projects), as well as your design process, strategic thinking, and planning behind it.
Clear and strategic process for developing a brand marketing strategy
A history of shipping high-powered and visually rich marketing campaigns
Experience working on creative for social media channels (Facebook, Instagram, Twitter, etc.)
Have outstanding organizational skills and experience building marketing systems as well as the ability to work on multiple projects simultaneously
Work with stakeholders to ship brand marketing materials and campaigns that impact business goals
Articulate why specific creative decisions were made to stakeholders
Minimum of 4 years of working design experience (in-house experience preferred)
Bachelor’s degree or equivalent experience (Graphic Design or a similar area of study is preferred)
A thorough understanding of designing for digital platforms and advanced proficiency with Adobe Creative Cloud and Sketch/XD
Exceptional skills and standards for typography, color, layout, storytelling, and detail in the design.
Strong communication and writing skills, experience with content strategy, and understanding marketing business goals.
Motivated to create excellent design work, share and learn with your design team, and driven to always be improving.
Track record of creating exceptional materials for 360 Media (TV, Print, Digital Ads, Social media, etc)
User interface design skills, producing designs in High fidelity mockups.
Benefits & Compensation
Full-time compensation
Full medical coverage
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Software Engineer
Location: Lagos, Nigeria
Type: Full-Time
Experience: Mid-to-Senior
About the Senior Software Engineer Position
As a Senior Software Engineer, you will primarily work as a Lead Engineer for one of Andela’s clients. Andela Senior Engineers are skilled at writing complex applications, have a deep understanding of application lifecycles, databases and services. They are passionate about guidance and mentorship to more junior developers.
Key Responsibilities
The specific responsibilities of the Senior Software Engineer position include:
Interfacing with your client to understand their business, goals and visions for products being supported by an Andela Team
Performing high quality work that not only meets the need of the client, but surpasses it.
If you are managing a team:
Ensuring that our engineers are able to understand the business context and value of their tasks, as well as how it impacts users
Prioritizing the work that your team is responsible for to ensure that you’re always working on the highest value work that helps your clients meet their objectives
Working with our engineers to decompose high level stories into smaller, specific tasks and provide high level design support to help them understand how to solve specific coding challenges
Provide technical guidance and oversight to ensure that the work delivered is in accordance with the technical standards of your client
Encouraging a collaborative team environment
Regularly reporting the status of your team both to your client as well as senior members of Andela’s Partner Engineering Department.
Qualifications & Characteristics
As the ideal candidate for this role you:
Are active in the technology ecosystem in your city ex: you organize meet ups, speak at conferences and are active on github
Are able to pass our Tech Skills Assessment
May have a four-year degree in Engineering, Computer Science or a related field from an accredited university
Have at least 4 years of experience working in software development
Is proficient ideally in ANY TWO of the following stacks and/or experience in:
Javascript (React)
Javascript (Angular)
Javascript (Node)
Python (Django/Flask)
PHP (Lumen/Laravel)
Java
iOS (Swift/Objective C)
Android (Java/Kotlin)
DevOps
Ruby (Ruby on Rails)
Have experience leading technical teams using Agile methodologies;
Have experience working remotely as an effective member of a team;
Have a vibrant personality and exceptional communication skills (English, verbal and written)
A strong desire to mentor other developers;
Have the ability to build rapport and communicate with individuals from diverse cultural backgrounds;
Have excellent interpersonal skills;
Have strong leadership skills;
Strongly motivated by our social mission of training 100,000 young Africans in the next 10 years.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, HR Business Partner
Location: Lagos, Nigeria
About the Role
Andela is growing it’s engineering experience team exponentially in 2019. Join our growing team in supporting Andela’s engineering community. This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar team and equally passionate and driven managers. Your role will support the implementation of a variety of programs and initiatives that create a compelling employee experience for all engineers at Andela. This role is an awesome opportunity to blend employee advocacy and engagement with driving key business outcomes.
You will act as a liaison for employees and managers, focusing on supporting and implementing people team programs. You will provide guidance and support on people processes, procedures and initiatives. You will collect qualitative feedback that assists the broader Engineering Experience team in delivering both exceptional partner and employee experiences.
This role reports to a more senior member of the Eng Exp team (Manager or SM)
Roles and Responsibilities
Support the implementation of engineering experience programs and initiatives through execution including retention strategies, performance management, recognition and reward, culture and connection, career development and advancement, onboarding
1st point of contact for engineers on all matters including lifecycle events.
Able to resolve issues independently and minimize escalations, seamless transfer between you, people operations and partner engineering
Support partner engineering and (future management structure for engineers) to nurture a culture that rewards growth in critical skills, competencies and delivery
Connect engineers to learning and growth opportunities provided by TDD, amplify learning and development strategies and communications
Work with Senior HRBP for your pod to manage communication and engagement especially with regard to change, providing clarity and transparency
Manage employee relations, disciplinary/grievances,
Genuine interest in building and maintaining relationships with engineers, partner engineering and the broader people team in service of creating a compelling employee value proposition
Qualifications
Meaningful directly relevant experience as an HRBP ideally in a fast paced/dynamic start up or technology environment
Stellar track record that includes demonstrated proactivity/initiative, creative problem solving, critical thinking, execution focus
Have a strong sense of business ethics and ability to appropriately handle confidential information and demonstrate a solid understanding of Human Resources Management Processes, Culture and Performance Management.
Excellent interpersonal and communication skills with the ability to influence and interface with Management teams and Line Managers
Ability to create effective working partnerships with key stakeholders that enable you to execute effectively
Strong interest in leveraging data to inform decisions
Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism).
Passion for what you do, empathy in how you do it, discomfort with the things being just “ok”
Previous experience in coaching employees and management through moderately complex issues
Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other East African countries is a plus.
Benefits & Compensation
Full-time compensation
Full medical coverage
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Technical Lead (Technical Success Manager)
Locations: Lagos
About the Role
As a Technical Success Manager, you will primarily manage Developers placed on engagements with Partners, and ensure that teams are working well together. You would walk a very fine line between the Success of our Partners and the Success of our Developers. Our Partners operate in a wide-range of industries, but their common thread is that they create mobile and/or web-based products that bring value to their customers through the use of technology.
As a key Partner-facing member of Andela’s Partner support team, you will be responsible for providing team and engagement support in relevant areas. Our core consulting model is embedded software developers and teams.
Distributed work environments are growing in popularity but the lack of physical proximity still brings unique operational challenges. No two days will ever be alike, variety will be constant.
With your knowledge of business, technology, remote communication and agile project management, you will help make the distance between our engineers and their teams—thousands of kilometers in most cases—feel like a logistical afterthought.
Key Responsibilities
The specific responsibilities of the Technical Success Manager position include:
Direct Management of up to 20 Developers embedded within global Partners, to ensure their success
Accountable for technical delivery of Developers embedded with up to 10 Partners
Collaborate with Solution Architect and Partner Experience to ensure engagement support
Primary technical delivery/quality escalation point both to Partners and Developers in terms of:
Ensuring Developer’s delivery are aligned with Partners goals and visions
Ensuring that Developers understand business context, value and impact of their tasks
Working with Developers in regards task brainstorm, decomposition and prioritization
Providing high level design support on how to solve specific coding challenges.
Performing code reviews when required
Guide the first 30-days impression relative to effective communication, on-boarding expectations etc.
Share, advocate for and promote best practices in engagements across their team
Mentor and Coach direct reports on their team
Accountable for Partner and Developer related action plans, to resolve delivery concerns
Support Success via reporting compliance using key internal tools
KPI monitoring/review to enable Partner/Team/Developer success and compliance
Collaborate on Developer’s Performance Management: tracking, plans, process, review, survey
Support the Senior Success Manager (SSM) on strategic, operational, and team areas
Effective collaboration with other Success Managers (Success Operations, Consultant Manager etc.)
Qualifications & Characteristics
As the ideal candidate for this role you:
May have a 4-year degree in Engineering, Computer Science or related field from an accredited University
Have at least 4 years experience working in software development, technology consulting etc.
Are proficient in at least one of the following stacks:
Ruby/Ruby on Rails
PHP/Laravel/Lumen
Python/Django/Flask
Java/Android
JavaScript/MEAN/PEAN/PREN
iOS/Swift
iOS/Objective C
Have a strong understanding of agile software development techniques
Have experience working remotely as an effective member of a team
Have vibrant personality and exceptional communication skills (English, verbal and written)
Have a strong desire to coach and mentor Developers
Have ability to build rapport and communicate with individuals from diverse cultural backgrounds
Have excellent interpersonal skills
Have strong leadership skills
Are motivated by our mission to advance human potential
Are passionate about evolving technology landscape and its use to solve business problems
Have the ability to learn new things fast enough to amaze your friends and family
EPIC Values Alignment:
Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Manager, HR Business Partner
Locations: Lagos, Nigeria, Nairobi, Kenya
About the Role
Andela is seeking an HR business partner (HRBP) to support Andela’s scaling engineering experience group by being a trusted business partner to our engineers and partner engineering groups. You will play a critical role in the design and implementation of strategic initiatives to retain and grow our most prized asset – our people! This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar growing team and equally passionate and driven managers. No two days will be the same and the work is challenging and rewarding.
You will act as a primary point of contact for a designated engineering pod of up to 300 engineers and partner engineering team members, serving as a connector to internal functions, an advisor on all people processes, procedures, and initiatives.
The Senior Manager-HRBP will be a key driver of performance management and change management across their pod influencing culture and the future of engineering at Andela.
This role reports into a Director Level HRBP
Responsibilities
Strategy Development and Implementation:
Work closely with the head of Engineering Experience to understand organizational challenges and design/implement creative solutions
Coordinate and support the implementation of strategic initiatives within your pod and more broadly
Performance Management:
Support your pod and managers within it to cultivate a high performance culture, and ensure that performance management experiences are effective and empowering, prioritising fairness and objectivity
Advise managers on team performance management via a data driven approach
Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when
Talent Development:
Connect engineers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities
Support leaders and managers on talent mapping and reviews to ensure implementation of recommendations from the Talent Development team.
Develop and implement workforce retention, career and succession strategies.
Organization Design and Change Management:
Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery.
Support the implementation of OD strategy plans and also identifying risks and impact to delivery.
Coach, Inspire, Influence:
Nurturing, coaching and mentoring engineers and managers within your pod as well as more junior Engineering Experience team members.
Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay.
Serve as an escalation point for your pod and your direct reports
Relationships, Collaboration:
Build and maintain healthy relationships with key stakeholders
Coach leaders/managers on proper management and communication practices.
Work closely and effectively with other cross-functional HRBP’s, People operations and Centres of excellence teams to identify best practice and use it to define effective business interventions.
Share knowledge and insights with the wider People team to help shape best practise and ensure business goals are in line with org-wide strategy
Qualifications
Significant and relevant professional experience most of which should be in an advisory HR role
Have a strong sense of business ethics and ability to appropriately handle confidential information.
Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management.
Excellent interpersonal skills, stellar emotional intelligence with a specific focus on self moderation, cultivating relationships and empathy.
Exceptional communication skills both verbal and written, the ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill.
Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards
Big picture thinker, a “never settle’ mindset
Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!)
Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism).
Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience
Previous experience in coaching employees and management through complex, difficult issues
Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other African countries a plus
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Backend Engineer
Location: Lagos, Nigeria
About the Role
In this role, you will primarily work as a Senior Backend Engineer within the Technology department building world-class internal products to support Andela’s business needs
As the Senior Backend Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary
You will require very little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease
You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team
You will drive product velocity and deliver products with confidence
You will take pride in building products that are key to helping Andela grow and scale as an organization.
You’re the kind of person who:
Believes that building great software is more than just delivering working code, that other aspects such as reusability, testability, maintainability, security, and performance are just as important.
Is constantly learning and expanding your skill sets on and off the job.
Can mentor entry-level developers willing to become world-class.
Key Responsibilities of the Role
Work closely with Product Managers and Stakeholders to understand the business needs
Deliver complex software solutions that meet those needs
Share responsibility for strategically scaling Andela’s internal systems
Promote and nurture good team practices such as TDD, code reviews, and pair programming
Bring vision to the team in the form of new technology recommendations, ideas and approaches
Mentor entry-level developers willing to become world-class
We are interested in a candidate with experience in the following technologies that we currently use:
Javascript / Node.js
Typescript
Postgres
Google Cloud, Docker, Google Cloud Pub/Sub , kubernetes
Qualifications
4-8 years of software development experience
Strong understanding of computer science principles
Experience working in an agile environment (standups, sprint planning, retrospectives, etc)
TDD and pair programming experience
Experience or strong interest in microservices architectures and distributed systems
Solid written and verbal communication
A Bachelor’s or Advanced Degree in Software Engineering, Computer Science or related field
Solid foundation in Linux administration and troubleshooting
Experience with system automation
Deeply familiar with concepts like DevOps , Continuous Delivery and TDD.
Bonus
Experience developing ed-tech or learning technology products
EPIC Values Alignment
Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Travel Manager, West Africa
Location: Lagos, NG
About The Role
Andela is looking to hire an experienced travel manager to support the Travel team in scaling operations within West Africa (Nigeria & Ghana).
As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world.
With seven offices on two continents, we also have other Andela employees traveling between offices every week and host our partners from time to time.
The Travel Manager will be responsible for managing and streamlining the travel program for West Africa while ensuring that strategies align with overall Andela & Global Travel KPIs will include but not limited to traveler experience, operational excellence & efficiency, and cost optimization.
Responsibilities
Develop strategies to enhance travel within the region
Oversee and manage travel operations for Andela offices in Nigeria and Ghana
Design processes to achieve operational excellence
Collaborate with other regions to ensure smooth & seamless travel for Andelans
Quarterly review of travel operations to ensure process efficiency
Place a huge priority on traveler experience and design travel programs to improve and provide Andelans with best-in-class travel experience
Manage strategic sourcing of travel service providers, contract implementation and vendor management for West Africa
Build strong partnerships with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives
Ensure proactive communication & information management that strengthens traveler engagement and policy compliance
Collaborate with the Global Mobility Manager on inbound and outbound relocations
Actively collect and manage data to track metrics for performance and supplier discounts
Requirements
5+ years of post-undergraduate, full-time work experience
Minimum of 2 years of experience managing people
Strong customer service orientation that places a huge focus on 7-star experience
Exceptional interpersonal skills and communication skills
Ability to think on your feet and problem solve through collaboration and innovation
Ability to apply sound judgment and critical thinking when making decisions
Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, Lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Operations Manager
Location: Lagos, Nigeria
About the role
The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria.
The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole.
Responsibilities
Lead all operational elements of Andela Lagos:
Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function
Lead the core-operations, facilities and procurement
Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across locations
Develop and maintain highly detailed budgets and timely financial projections
Complete quarterly (or more) financial and operational reviews and reports
Responsible for the delivery of overall operational targets.
Display excellent leadership, people management, communication and influencing skills at a senior level
Build strong processes and systems:
Maintain and create highly-structured processes and systems with a data-driven approach
Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams
Foster regular engagement with key client contacts in line with client expectations.
Identify operational best practice through interaction with the wider team
Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures
Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success
Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
Drive Business Continuity initiatives
Manage, coach and mentor a strong team:
Manage all operations staff members including facilities, logistics, and other cross-functional teams
Provide structured evaluations of employee performance at least twice a year
Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams
Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place
Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team.
Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team
Qualifications
Ideal candidates for this role will have:
At least 7-10 years of post-undergraduate, full-time work experience
Experience managing operations, including detailed budgeting and reporting, in a complex environment
Experience rapidly growing /scaling a project
Experience developing and managing a culture of continuous learning and improvement
Experience managing and coordinating teams to deliver on a tight schedule
Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa
Record of strong academic performance from a leading undergraduate and, if attended, graduate institution
EPIC Values Alignment:
Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Travel Coordinator
Location: Lagos, NG
About The Role
As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week.
Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. This individual will be responsible for day-to-day support for Travel Management across Andela. The successful candidate will have travel management related experience, ability to prioritize workload and meet deadlines, and be comfortable working in a fast-paced environment
Responsibilities
Enforce a business-wide culture where Andelans understand travel processes, have a clear understanding of the policy, and travel efficiently to minimise cost of travel.
Implement departmental agreed strategies and tools to automate and improve excellent customer satisfaction
Organize and present statistical data to ensure a cycle of operational excellence and continuous improvement. Also ensure proper tracking and recording of all travel related expenses.
Providing Andelans with seamless and best in class travel experience.
Monitoring vendor service delivery to ensure it is in line with agreed SLAs and best in class service
Responding quickly and proactively to travelers requests and resolving complaints
Ensure all direct reports and teams have clear objectives, conduct regular check-ins and review and ensure development opportunities
Contribute to the development of Andela global travel policies and guidelines as the business scales
Identify opportunities for Andela to improve/optimize developer travel as well as prepare and submit monthly travel reports as required
Review travel incident log on a weekly basis and prepare reports on incidents for travel leadership
Source for the best and competitive rates for travel service providers (hotels, car companies, agents etc.
Partnering with emergency preparedness vendors to ensure employee safety at all times.
Knowledge, Skills and Experience
Bachelor’s or equivalent degree
4+ years in the travel industry or similar industry
Must be detail-oriented, analytical and organized with experience creating, analyzing and managing reports
Must possess a positive attitude, strong customer service skills and a passion for excellent customer service
Good time management skills with the ability to multi-task even under immense pressure
Attention to detail
Excellent written and oral communications skills
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize, handling last-minute complications while successfully producing results and work under pressure
Strong interpersonal skills with experience or interest in working with different cultures/ global teams are a plus
Diplomatic and patient.
Benefits & Compensation:
Full-time compensation
Full medical coverage
Breakfast, Lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
Method of Application
Interested and qualified candidates should:
Click here to apply online
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