Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:
Job Title: SEO Channel Owner – Jumia Food & Travel
Location: Lagos
Job type: Full time
Department: Marketing – Performance – Onsite
Responsibilities
- Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world.
- Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office.
- As a SEO Channel Owner, you will be responsible for improving organic search visibility of our not-ecommerce websites (Food/Travel and other services). The successful candidate will support the overall goal of increasing sites traffic and revenue through strategic research, outreach, content creation, link building and execution of these campaigns while assuring each maintains a positive ROI and adherence to quality guidelines by search engines.
In particular you will;
- Design, execute & manage SEO processes, content strategies & link building outreach campaigns.
- Develop & maintain enterprise-level SEO guidelines & training.
- Communicate with management, teammates & affiliate managers on expectations, project timelines, development and goals/results.
- Manage a team of 2-3 SEO Specialists and be accountable for the weekly delivery of their established goals.
- Model the way for our SEO Specialists by demonstrating how to implement an established SEO strategy by “rolling up the sleeve” and actually executing it.
- Work independently on all aspects of SEO, including keyword research, content strategy, social media, outreach and link building
- Manage on-page and off-page SEO efforts by optimizing content, overseeing reporting, conducting regular SEO audits, and pro-actively seeking out relevant link placements on external websites to increase organic rankings.
- Monitor Google Webmaster Tools to identify site issues, such as crawl errors and html suggestions.
- Define SEO IT Roadmap and interact with the IT Teams
- Monitor, track and report on SEO performance and trends.
- Research and stay up-to-date on new developments, trends and technologies within the SEO space.
Professional Skills & Qualifications
- Bachelor Degree from an accrediated university.
- 3- 5 years experience of working independently on all aspects of SEO, including keyword research, content strategy, social media, outreach and link building
- Prior experience using SEO analysis/research tools like Majestic, SEO moz, or similar tools.
- Sound understanding of search engine algorithms and updates such as Panda, Penguin and Hummingbird core search technology – for regular sites, mobile sites and apps.
- Web analytics experience with knowledge of analytical tools such as Google Analytics & Google Webmaster Tools.
- Self-motivated, detail oriented, ability to prioritize, multi-task and manage multiple initiatives simultaneously.
- Basic knowledge/understanding of HTML, CSS, JavaScript & technical recommendations.
- Ability to work independently and as part of a team.
- A sophisticated understanding of organic search and content marketing.
- Team building, mentoring and people management skills.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Bilingual Travel Advisor – Jumia Travel
Location: Lagos
Job type: Full-time
Department: Customer Service
Responsibilities
- Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world.
- Be part of the Bilingual (French) team that represents Jumia Travel as the top hotel booking, flight booking and travel portal.
In particular you will:
- Respond to customer questions in a timely manner either via phone, email and chat.
- Attract potential customers by answering questions/suggesting information about our products and services
- Include a sale speech in every interaction with customer and contact proactively customers to increase bookings
- Resolve product or service problems by clarifying the customer& complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Challenge and influence hotel to improve service level and operational standards
- Build and maintain strong working relationships with hotel’s staff
- Complete service reports by collecting and reporting on call log information
- Manage daily targets and track progress with tool such as Excel, Google Spreadsheet and various ticketing systems
- Build and lead cross-functional teams-able to anticipate and deliver solutions to client issues.
Professional Skills & Qualifications
- A graduate from an accredited university.
- Mininmum of 4 years working experience in the travel industry.
- Strong communication skills in English and French.
- Proficiency in other local languages will be an advantage.
- The ideal candidate will have strong sales skills and will be customer obsessed.
- Tasks require a strong attention to detail and ability to work under tight deadlines .
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Deadline: 24th September, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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