Massive Job Openings in a 137 bed specialist Hospital and Medic-care Centre

Health+Solve Limited – Our client, a 137 bed specialist Hospital and Medic-care Centre located in Otukpo, Benue State is currently recruiting for qualified, motivated and experienced professionals to fill the position below:

Job Title: Account Officer

Location: Benue

Job Summary

• This position is responsible for efficiently processing various Head Office payments and other accounting activities such as Accounts Payable, reconciliation of relevant sub-ledger(s), control accounts to the General Ledger and maintenance of Head Office petty cash.

Main Duties and Responsibilities
Reporting and Financial Statements:

• Timely processing of Head Office accounting ledgers and sub–ledgers by verifying and posting all account transactions to the accounting software on a daily basis.
• Ensure the proper documentation of the Company’s financial records to aid the preparation of the Company’s financial statement against agreed timelines.
• Efficiently maintain and manage the Head Office petty cash.
• Review and process Head Office Cash Advance requests; receive & review Advance retirements against supporting documents

Accounts Payable:

• Timely Processing of Head Office payments to suppliers, contractors and employees were necessary.
• Monthly reconciliation of Vendor/Supplier statements and related transactions.
• Daily processing of Head Office accounts payables and raising of accurate payment vouchers as/when required.

Financial Control:

• Review invoices for consistency with purchase/service orders and process.
• Call over daily entries against originating/supporting documents.
• Monthly reconciliation of the Hospital’s fixed assets and inventory to the General Ledger.
• Proof branch expense entries per branch returns to ensure accuracy and validity and forward to the Accounts Manager for final review authorization/approval to post.

Miscellaneous:

• Update knowledge and keep abreast of new regulations or policies that may affect the Hospital financial processing and reporting methodology. Perform any other duties as assigned by the Chief Accountant.

Education, Qualifications & Experience
Education:

• B.Sc. in Accounting, Finance or other related discipline. Certification ICAN/ANAN/ACCA/CIMA will be an added advantage Post Graduate Studies

Previous Experience:

• 3-5 years of experience in an accounting/finance setting General ledger experience Handling a variety of month-end responsibilities within generally accepted Accounting principles

Personal Attributes & Physical Demands:

• Strong Organizational skills, detail-oriented and sensitive to confidential information
• Result-Oriented
• Able to efficiently produce simple reports in MS Word & Excel by creating spreadsheets and using simple Financial and Mathematical functions.
• Able to efficiently analyze basic financial data review to identify unusual trends & variances and reach reasonable conclusions.

 

Job Title: Nurse

Location: Benue

Job Summary

• Under the general supervision of the Front Desk Team Lead and/or the Branch Operations Manager and in collaboration with the Clinical personnel (where applicable), the job holder is responsible for attending to customers/patient inquiries and assist in the delivery of high quality care.
• S/he will support smooth operational flow by efficiently performing various front desk and clinical duties as needed.

Main Duties and Responsibilities
Non – Clinical/Front Desk/Indirect Patient Care:

• Support Branch Front Desk Officers in performing normal reception duties, greeting and welcoming customers & patients promptly, warmly and professionally as they come into the Facility or Branch.
• Quickly and efficiently address patient queries by relaying needed information to the patient, e.g. wait time, payment processes, test information, pre-investigation instructions etc. in a pleasant & professional manner in order to enhance customer satisfaction and make them feel valued.
• Provide professional-level support for patients by answering medical questions, providing clinical information within the limits of their training as applicable.
• Assist patients to complete all necessary forms and documentation where required
• Keeping patient appointments on schedule by reviewing service delivery compared to schedule, informing appropriate clinical staff of patients’ arrival or reminding them of patient build-up and service delays
• Track and obtain customers/patients’ imagining and test results; may communicate, explain or provide additional information with regards to lab and imaging test results, either verbally or in writing as directed or required.
• Provide information to potential and returning clients about current products and services of the Company
• Help patients in distress by responding to emergencies.
• Ensure the Front Desk and general reception area remains as neat and as presentable as possible at all times with all necessary forms and material readily available for use
• Any other duties as assigned by the Branch Operations

Manager Clinical:

• Liaise with Branch Clinical staff to enhance the efficient management & coordination of their daily needs and operational schedules, keep visits running on time, communicate delays to customers/patients and ensure exam rooms are properly supplied
• May take and record patient vital signs (height, weight, blood pressure, pulse rate, temperature etc.)
• May conduct, prepare patients and provide assistance with various investigations e.g. stress echocardiograms, colonoscopy and Sono-HSG.
• Efficient conduct or execution of all other duties as assigned.

Education, Qualifications & Experience
Education:

• Must be a Registered Nurse with a valid professional licence Post Graduate Studies :N/A Previous Experience: Minimum of one (1) years’ post-qualification experience

Personal Attributes & Physical Demands:

• Must have strong customer-orientation, with good communication and interpersonal skills
• Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence
• Must be familiar with office machines e.g. phones, computers, printers, scanners, copiers, etc.
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Front Desk Officer

Location: Benue

Job Summary

• This role serves as the first point of contact between customers or patients and the Branch or facility. It’s main purpose is to provide an enjoyable customer experience. support smooth Branch operations by competently performing various routine clerical, secretarial & administrative duties such as answering phone calls, receiving patients, clients and guests, providing basic information about the Company’s products/services to patients or clients, scheduling patient and other appointments, capturing patient data & other customer information.

Main Duties and Responsibilities

• Perform normal reception duties, greeting and welcoming customers & patients promptly, warmly and professionally as they come into the Facility or Branch.
• Answering the Front Desk phone(s) in a polite, consistently professional manner, using proper telephone etiquette.
• Quickly and efficiently address patient queries by relaying needed information to the patient, e.g. wait time, payment processes, test information, pre-investigation instructions etc. in a pleasant, pleasant & professional manner in order to enhance customer satisfaction and make them feel valued.
• Assist patients to complete the necessary forms and documentation where required.
• Keeping patient appointments on schedule by informing appropriate clinical staff of patients’ arrival or reminding them of patient build-up and service delays.
• Track and obtain customers/patients’ imaging and test results; communicate, explain or provide additional information with regards to lab and imaging test results, either verbally or in writing as directed or required.
• Help patients in distress by responding to emergencies.
• Generate test reports & results; scan, print and/or email documents to patients/clients or clinicians when required.
• Store completed work in designated locations and formats (electronic and/or hard copy files etc.) and perform backup operations when required or requested.
• Retrieve medical data from patient files on request from authorized personnel.
• Collect payments in form of cash and/or payment cards from customers/patients for consultation, tests, investigations and other Hospital services.
• Issue receipts of payment to customers or patients for such payments.
• Enter or post payment details into the Company’s accounting and/or patient information applications; ensuring the integrity or correctness of entered data.
• Balance the daily sales account at the end of each day with the Account Officer and bank cash deposits daily; immediately reporting all discrepancies found within the day’s accounts to the Account Officer or Chief Accountant.
• Count and reconcile all cash received from patients at the beginning and end of each shift.
• Oversee the cleaners on duty to ensure the overall appearance of the Hospital Reception or Front Desk area is always kept as clean and organized as possible at all times with all necessary forms and materials readily available for use.
• Any other duties as assigned by the Head, Operations & Business Development.

Education, Qualifications & Experience
Education:

• Minimum of HND in Business Administration, Business Management or any Social Sciences

Previous Experience:

• Minimum of one year experience in a similar role; preferably in a standard medical facility (hospital or clinic) or diagnostic centre Working knowledge of modern information filing and retrieval techniques
• Experience using Customer Relationship Management (CRM) or any form of information management software is a plus

Personal Attributes & Physical Demands

• Must be very presentable, well-groomed and well-dressed; with a strong customer-orientation and very good communication & interpersonal skills
• Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence
• Must be familiar with office machines e.g. phones, computers, printers, scanners, copiers, etc.
• Must be able to multi-task; capable of handling several issues simultaneously to deliver results and meet deadlines.

 

Job Title: Sonographer

Location: Benue

Job Description

• The Sonographer is responsible for providing diagnostic medical sonography services. S/He serves a part as of the Branch Unit’s Diagnostic Imaging team and provides clinically relevant information to assist with the diagnosis and treatment of patients.

Main Duties and Responsibilities
Clinical:

• Prepare exam room and ultrasound equipment to conduct sonography examinations in accordance with the Hospital’s Standard Operating Procedures and patient safety protocols, policies and procedures
• Review patient medical history and supporting clinical information
• Ensure that the sonography examination order is complete, contains relevant information and meets the standard of “medical necessity”
• Prepare and safely position patients, using proper patient positioning tools, devices, equipment adjustment and ergonomically correct scanning techniques to ensure patient comfort and safety in order to get the most accurate images and prevent compromised data acquisition and musculoskeletal injury to the sonographer
• Assume responsibility for the safety of the patient during the sonographic examination
• Evaluate any contraindications, insufficient patient preparation and/or inability or unwillingness to tolerate the examination and associated procedures; provide support and reassurance to patients, communicating with the patient in a manner appropriate to the patient’s ability to understand
• Conduct diagnostic medical sonography examinations as ordered by the supervising physician in accordance with professional and facility protocols. Apply independent, professional, ethical judgment, and critical thinking to safely perform diagnostic sonography procedures and ensure that appropriate anatomical, pathological and clinical conditions are accurately captured in the examination images
• Acquire additional ultrasound imaging to facilitate optimum diagnostic results for the interpreting physician as required
• Assist and support the daily operation of the Branch’s Sonography Unit for optimal efficiency; work with the appropriate staff to ensure quality patient care
• Provide patient services consistent with the Scope of Practice and Clinical Standards for the Diagnostic Sonographer
• Adhere to accepted professional and ethical standards

Document Management and Reporting:

• Review examination images & results, report preliminary findings; identify and document any limitations to the sonography examination
• Document and report any incidental findings that might impact patient safety or care to the interpreting physician
• Ensure that the sonography examination results meet the facility standards for Quality Assurance before findings are released for interpretation
• Maintain and accurately update reports, patient database records and logs
• Efficiently operate Image Archiving and Communication Systems Miscellaneous:
• Supervise assistant practitioners, students and relevant personnel; delivering appropriate training when required
• Perform quality control procedures to ensure that the ultrasound equipment operates at optimal levels; recommend and escalate requests for regular preventive maintenance program for ultrasound equipment
• Establish and maintain collaborative working relationships with co-workers, administrators and members with co-workers, administrators and members of other Branch Imaging Unit teams
• Participate in self-development activities and company-organized training sessions to improve and reinforce job knowledge and skills
• May stand-in as a Unit Head in the absence of the Chief Radiographer/Sonographer
• Performs any other duties as assigned by the Chief Radiographer, Medical Officer (Sonologist) Consultant Radiologist or Head of Department.

Education, Qualifications & Experience Education

• A good first degree (B.Sc.) in Medical Radiography/Radiological Sciences Post Graduate Studies Relevant post-graduate certification in Medical Ultrasound Previous Experience Minimum 2 years’ post-qualification experience.

Personal Attributes & Physical Demands:

• Patient and Reliable
• Emotionally Intelligent
• Demonstrate commitment to professional growth and lifelong learning (e.g., continuing medical education in the specialty area(s) performed, higher education, research, staff training, etc.).
• Able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Sonologist (Medical Officer)

Location: Benue

Job Details

• The Sonologist supports the operations of the Hospital’s Radiology Services Department by providing professional diagnostic sonography services.
• The Sonologist also serves as Lead of the Sonology Team while on duty and is responsible for the oversight and coordination of the daily operations and training development of the Sonography Unit’s staff.

Job Description

• Ensure that all sonography examination results meet the facility standards for Quality
• Establish and maintain collaborative working relationships with co-workers, administrators and members with co-workers, administrators and members of other Branch Imaging Unit teams.
• Provide patient services consistent with the Scope of Practice and Clinical Standards for a Diagnostic Sonologist/sonographer; adhere to all accepted professional and ethical standards.

Document Management and Reporting:

• Maintain and accurately update reports, patient database records and logs.
• Efficiently operate Image Archiving and Communication Systems.

Administration/People Management:

• Exercise responsibility for the day-to-day operation of sonography services within the Branch.
• Provide direct supervision and input for the assessment & evaluation of Branch Sonography Unit staff.
• Ensure staff compliance with clinical and operational protocols, policies, and procedures.
• Ensure that sonographers have timely access to supplies and logistical support.
• Assist the Head, Radiology Services Department with the orientation and training of new Unit staff.
• Assist with the guidance of departmental workflow & workload scheduling.
• Assist with developing new approaches for patient care services.

Quality Assessment/Quality Improvement:

• Ensure that the sonography examination results meet the facility standard for Quality Assurance before findings are released for interpretation.
• Provide oversight for the assessment of sonography examinations performed within the Hospital’s Sonography Unit for technical and image quality and accuracy.
• Function as the clinical, technical leader/expert in sonography imaging within the Branch’s Unit.
• Assist in carrying out Quality Assurance protocols and Quality Improvement measures within the Branch Sonography Unit.
• Assist with the pursuit and maintenance of cutting edge technical and clinical updates.

Main Duties and Responsibilities
Clinical:

• Prepare exam room and ultrasound equipment to conduct sonography examinations in accordance with the Hospital’s Standard Operating Procedures and patient safety protocols, policies and procedures.
• Review patient medical history and supporting clinical information.
• Ensure that the sonography examination order is complete, contains relevant information and meets the standard of “medical necessity”.
• Prepare and safely position patients, using proper patient positioning tools, devices, equipment adjustment and ergonomically correct scanning techniques to ensure patient comfort and safety in order to get the most accurate images and prevent compromised data acquisition and musculoskeletal injury to the sonographer.
• Assume responsibility for the safety of the patient during the sonographic examination.
• Evaluate any contraindications, insufficient patient preparation and/or inability or unwillingness to tolerate the examination and associated procedures; provide support and reassurance to patients, communicating with the patient in a manner appropriate to the patient’s ability to understand.
• Conduct diagnostic medical sonography examinations as ordered by the supervising physician in accordance with professional and facility protocols. Apply independent, professional, ethical judgment, and critical thinking to safely perform diagnostic sonography procedures and ensure that appropriate anatomical, pathological and clinical conditions are accurately captured in the examination images.
• Acquire additional ultrasound imaging to facilitate optimum diagnostic results for the interpreting physician as required.
• Review examination images & results, report preliminary findings; identify and document any limitations to the sonography examination. Document and report any incidental findings that might impact patient safety or care to the interpreting physician.

Education, Qualifications & Experience
Education:

• MBBS from a recognized institution, with relevant academic or professional certifications in Medical (Diagnostic) Sonography or related field(s). Post Graduate Studies Relevant post-graduate certification would be an added advantage.

Previous Experience:

• Minimum of 3 years’ post-qualification experience in any/all specialty area(s) to be performed, plus extensive clinical experience in providing sonography services and a demonstrated ability to mentor and support staff sonographers.

Personal Attributes & Physical Demands:

• Patient and Reliable
• Emotionally Intelligent
• Demonstrate commitment to professional growth and lifelong learning (e.g., continuing medical education in the specialty area(s) performed, higher education, research, staff training, etc.).
• Able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Consultant Radiologist

Location: Benue

Job Description

• To provide alongside other consultant colleagues, appropriate Radiology services to patients, hospitals & clinics designated with responsibility for the prevention, diagnosis and treatment of illness. All clinical staff are accountable and responsible for their own clinical competence and should limit their actions to those for which they are deemed competent.
  

Main Duties and Responsibilities
Clinical:

• To manage, lead & coordinate the operations and personnel of the Hospital’s Radiology Department.
• Perform or direct radiology staff to perform a variety of diagnostic procedures, such as X-rays, MRIs, CT Scans and ultrasounds to diagnose illnesses and injuries
• Apply medical knowledge and expertise to make a diagnosis based on investigations or test results
• Communicate test results and diagnosis to a patient’s primary physician through written reports, emails or verbally, either by phone or in person
• Work in close co-operation with and support other clinical & medical professionals and colleagues across the Organization to provide clients/patients with high quality radiology and other imaging services of the highest standard
• Contribute to the timeliness of performing and reporting all patient examinations
• Undertake all work in accordance with contractual requirements and Echo-Scan Services’ standard operating procedures and policies

Administration:

• Participate in departmental consultant and senior staff meetings; attend other departmental and management meetings as required
• Co-operate with Branch Management in the efficient running of Branch’s Radiology Unit’s services and the Branch in general

Quality and Standards:

• Develop and maintain good working practices
• Maintain and actively promote adherence to Organizational and professional standards of conduct and practice
• Provide medical information from the Branch Unit’s experiences for the development of systems to support the Organization’s service delivery quality and standards

Safety:

• Work actively to reduce unintended harm to patients
• Consistently exercise a general duty of care for the health, safety and wellbeing of work colleagues, visitors and patients and oneself Personal Development:
• Be responsible, with management support, for own personal development by attending accredited conferences and meetings to update one’s clinical knowledge, coaching and management skills in line with CME requirements; actively contribute to the development of colleagues when required

Education, Qualifications & Experience
Education:

• MBBS/MBBCH from a recognized institution; plus, a minimum of 3 years’ broad post-experience in Radiology including plain film reporting, barium studies, ultrasound, CT and MRI.
• Valid Medical Practice Licence. Post Graduate Studies Must be a Fellow of the West African College of Surgeons, NPMCN or it’s foreign equivalent.

Previous Experience:

• Clinical expertise in General Radiology; experience and knowledge of running a sub-specialty service would be an added advantage Knowledgeable of the latest technological advances in Radiology and familiar with the performance of quality control procedures

Personal Attributes & Physical Demands:

• Ethical & Professional, with a strong sense of integrity
• Organized
• Reliable, Responsive and Mature
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Head of Radiology Services

Location: Benue

Job Description

• This position is responsible for directing the activities of the (Diagnostic) Imaging Department, through effective leadership and efficient, professional-level coordination of all personnel activities and operations within the various Branch Imaging Units; ensuring quality service delivery, compliance and adherence to all safety regulations and statutory obligations by all the Hospital’s Imagining Units.

Main Duties and Responsibilities

• Conduct patient assessments to determine appropriate radiological technique(s).
• Evaluate accuracy and quality of images; provide technical advice and assistance to staff; provide advanced technical & professional advice and assistance in the conduct of more complex investigative examinations, review cases and reports produced by sonologists where required.
• Coach and demonstrate new techniques, equipment and procedures to department staff
• Provide superior support and reassurance to patients

Administrative/People Management:

• Direct, coordinate and retain operational oversight of all personnel and activities of the Diagnostic Imaging Department through; supervises a team of Consultant Radiologists, Senior Radiographers and other professionals to run, review & report diagnostic images in the Radiologists Imaging Report Suite.
• Review work schedules and assign duties to Branch Imaging Units to sustain efficient patient flow and achieve production goals
• Coach, mentor and manage the performance of team members (Consultant Radiologists/Senior Radiographers/Sonologists & various Assistants) across the Organization Develop and implement the Department Operational Plan each year; provide reports on the department’s progress and evaluate/appraise the progress of the department’s employees
• Coordinate the purchase of supplies and equipment. Develop the Department Budget and provide needed input to the Organization’s Operational Budget
• Investigate and resolve escalated issues arising from patients’ complaints and units’ operations requiring coordination with other departments Safety:
• Liaise with Branch Chief Radiologists and/or external consultants to implement and monitor radiation safety measures to ensure safety of patients, staff and compliance with regulatory requirements
• Ensure organizational adherence to all Hospital Standard Operating Procedures (SOPs) and safety standards with regards to Radiology Imagining Services

Miscellaneous:

• Participate in self-development activities and company-organized training sessions to share knowledge, improve and reinforce job knowledge and skills
• Performs any other duties as assigned by the Medical/Managing Director
  

Education, Qualifications & Experience Education

• A Consultant Radiologist, with knowledge of the latest technological advances in Radiology and familiar with the performance of quality control Post Graduate Studies Relevant post-graduate or professional qualification/certification will be an definite advantage

Previous Experience:

• A minimum of 7 years’ post-qualification, extensive professional experience in working in Radiology or Sonology practice with at least three (3) years in a supervisory or management role.

Job Title: Radiographer

Location: Benue

Main Duties and Responsibilities Clinical

• Assessment of patients and their clinical requirements to determine appropriate radiographic technique(s)
• Prepare and safely position patients in order to get the most accurate images
• Perform a range of radiographic examinations on patients to produce high-quality images for diagnostic purposes
• Provide technical assistance in the conduct of more complex radiological examinations under the supervision of the Branch’s Radiologist and Chief Radiographer
• Provide support and reassurance to patients
• Document Management:
• Complete patient documentation quickly and accurately, maintaining patient confidentiality
• Ensure X-ray jackets are properly labeled with only necessary patient information and all films are properly filed and shelved after each procedure or at the end of each day/shift

Safety:

• Help ensure radiation safety in work areas by regularly checking equipment for malfunctions, errors or damage or malfunctions; reporting any faults to the Chief Radiographer
• Manage procedures efficiently to ensure patients receive as a minimal radiation dose as reasonably possible
• Supervise visiting staff and patients in the Radiation Suite to ensure their safety Adhere to all Company Standard Operating Procedures (SOPs) and safety standards with regards to Radiology
• Imagining Services Miscellaneous:
• Supervise assistant practitioners, students and relevant personnel; delivering appropriate training when required

Job Description

• Participate in self-development activities and company-organized training sessions to improve and reinforce job knowledge and skills
• May stand-in as a Unit Head in the absence of the Chief Radiographer
• Performs any other duties as assigned by the Chief Radiographer or Head of Department.

Education, Qualifications & Experience

• Education: B.Sc. in Radiography/Radiological Science Post Graduate Studies N/A Previous
• Experience: Minimum 2 years’ post-qualification experience

Personal Attributes & Physical Demands:

• Patient
• Reliable
• Should be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Head of Operations

Location: Benue

Job Summary

• The role coordinates and provides leadership across two distinct functions: Sales & Marketing and Hospital Operations. In the Sales capacity, the position is responsible for developing and driving strategic sales plans to achieve St. Helen Hospital’s financial targets through both self-directed efforts and by the effective co-ordination, motivation and mentoring of the Organization’s Sales Force.
• The position is also responsible for all activities related to the leadership and management of the Hospital’s operations, Administrative, Finance and People Management functions are developed and implemented effectively.

Main Duties and Responsibilities
Sales:

• Create plans and strategies for increasing sales and achieving the Company’s financial milestones and targets
• Develop sales processes to drive desired sales outcomes; identifying improvements where and when required to support the success of the Sales Function.
• Identify areas and opportunities to increase revenue generation for St. Helen’s Hospital’s services to support achievement of business goals.
• Work closely with the Chief Medical Director to define appropriate performance indicators and metrics required to track and ensure organizational success
• Track and monitor various departments or operational functions overall input towards target achievement
• Business Development: targeting high value organizations, managing key customer relationships and participating in the closing of strategic sales opportunities.
• Develop and maintain in-house training materials related to sales initiatives including presentations, job aids, handouts and other resources
• Provide and/or oversee the timely collation & submission of sales and marketing activity reports to the CMD, including leads generated and tracking reports. Marketing:
• Setting up a proper pricing strategy for the Hospital & Medi-Care Centre’s services. Develop branding and communications plans, programs and budgets to increase awareness of St. Helen Hospital’s service offerings and enhance the Organization’s image.
• Responsible for initiating, coordinating and driving successful marketing projects e.g. promotions & public health awareness programmes.
• Effectively manage external consultants, partners and vendors to deliver in-time services with emphasis on value for money. Customer Satisfaction:
• Initiate, develop and champion a corporate culture of excellence in customer service delivery and continuous improvement in service delivery across all departments and functions.
• Promptly resolve, investigate and where necessary, escalate customer service issues promptly.
• Provide appropriate coaching and support to Department personnel to ensure delightful service delivery.

People Management:

• Provide day-to-day leadership and management to the Organization in ways that mirror the adopted mission and core values of the Organization; oversee daily operations and the work of employees in those departments/units under the Operations Function.
• Directing the day-to-day activities of Sales & Marketing and various Hospital Operation functions.

 

Job Title: Head, Business Operations

Location: Benue
Unit/ Dept.: Operations
Reporting to: Chief Medical Director (CMD) Board of Directors

Job Summary

• The role coordinates and provides leadership across two distinct functions: Sales & Marketing and Hospital Operations. In the Sales capacity, the position is responsible for developing and driving strategic sales plans to achieve St. Helen Hospital’s financial targets through both self-directed efforts and by the effective co-ordination, motivation and mentoring of the Organization’s Sales Force.
• The position is also responsible for all activities related to the leadership and management of the Hospital’s operations, Administrative, Finance and People Management functions are developed and implemented effectively.

Job Responsibilities

• Establish human resources & communication policies and procedures that promote Company culture and Vision.
• Participate & direct the development and implementation of effective Admin. And HR policies for the Organization.
• Ensure that the interests and welfare of employees as individuals are preserved and protected.

Operational Efficiencies:

• Work with the CMD to develop the Organization’s performance goals, key performance indicators and formulas for effectively allocating resources.
• Maintain mutually beneficial relationships with customers, partners and vendors.
• Ensure agreed turnaround time of all services are adhered to, including the transportation of samples and send-out of tests.
• Follow-up on facility and instrument maintenance to ensure they are conducted in compliance with corresponding contracts.
• Ensure that all Hospital activities, operations and safety are performed in compliance with local, state, and federal regulations and those laws governing business operations.
• Prepare/provide timely, accurate and complete reports on the operating condition of the Company for Executive Management as required.
• Support the CMD in creating a success-oriented, accountable environment within the Organization.
• Other duties as assigned by the CMD

Responsibile for:

• Sales & Marketing Team, Customer Service Team (Front Desk Officers), Human Resources, Gen. Administration and Finance functions.

Education, Qualifications & Experience
Education:

• Degree level education in relevant discipline e.g. Marketing, Business Administration or Life or Medical Sciences is required
• Post Graduate Studies
• A Masters’ in Business Administration (MBA) or its’ equivalent from a recognized institution is desirable
• Extensive knowledge of diagnostic and/or hospital marketing preferred 10 – 12 years’ robust experience in Sales, with clear evidence of driving sales growth, leading successful sales team and meeting or exceeding set goals and target, with a minimum 7 years of progressive management experience
• Experience in leading sales teams Existing network of corporate client contacts in one or more target markets and the ability to leverage these into qualified business opportunities
• Experience in strategic planning and execution, high-level contract negotiations and change management

Personal Attributes & Physical Demands:

• Effective communicator, negotiator and influencer; able to communicate across multiple levels of the Organization
• Emotionally Intelligent and culturally sensitive; committed to working with shared leadership and with various functional teams with the ability to coach, guide and act as a Subject Matter Expert (SME) in Sales, Marketing and Communication
• Highly motivated, dynamic and customer-oriented with the ability to thrive in a competitive and everchanging environment.
• Proven successful track record in sales, with an understanding of a strategic approach to long-term objectives and the strength of commercial returns from a partnering approach
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Chief Medical Director

Location: Benue
Unit/ Dept.: Operations
Reporting To: Board of Directors
Responsible for: All Hospital Employees

Job Summary

• This role will oversee the effective management of the Hospital and its’ operations.
• As Chief Medical Director, you are responsible for managing the Hospital’s clinical operations, hospital budgets, recruiting and training physicians and other healthcare professionals, liaising between administration and medical staff, ensuring that all staff adhere to safety standards and that patients receive the highest standard of medical care.

Job Description

• Work with the Head, Business Operations to develop appropriate performance goals, key performance indicators and benchmarks for the Organization.
• In collaboration with the Head, Business Operations and the Chief Accountant, effectively allocate available resources in accordance to the Board-approved Annual Budget.
• Monitor Organization’s clinical performance and continually find ways to improve it both administratively and clinically Maintain mutually beneficial relationships with customers, partners and vendors.
• Monitor the various Department & Unit Heads to guarantee agreed turnaround times of all services are adhered to, including the transportation of samples and send-out of tests.
• Prepare/provide timely, accurate and complete reports on the operating condition of the Company for the Board of Directors as required.
• Attends Hospital Board meetings, bringing concerns, requests and challenges to the Board as necessary.
• Other duties as assigned by the Board of Directors.

Main Duties and Responsibilities
Administration:

• Supervise and co-ordinate the activities and performance of all Department Heads, Hospital physicians and other clinical staff to ensure patients receive the highest standard of medical care.
• In conjunction with the Chief Accountant, develop and manage the Hospital’s Annual Budget.
• Ordering of new hospital equipment, consumables, machinery and supplies.
• Act as a liaison between Operations (Support) and Medical Staff. Sales & Marketing:
• Work with the Head of Business Operations and other members of the Executive Team to initiate plans, strategies, procedures, regulations and programs to benefit the Hospital’s patients and increase revenue generation and the achievement of business goals.
• Develop branding and communications plans, programs and budgets to increase awareness of the Hospital’s service offerings and enhance the Organization’s image.

Customer Satisfaction:

• Champion a corporate culture of excellence in customer service delivery and continuous improvement in service delivery across all departments and functions.
• Where necessary, Investigate and resolve customer service issues promptly.
• Provide appropriate coaching and support to Hospital personnel to ensure delightful service delivery.

People Management:

• Provide high-level leadership to the Organization in ways that mirror the Mission and Core Values of the Organization.
• Recruit, train, advise and mentor physicians; train and motivate other health care professionals and support staff of the Hospital as required.
• Ensure that all Hospital practices adhere to the it’s standards and code(s) of medical ethics, local healthcare regulations and safety standards are constantly met and staff are kept up-to-date on all new healthcare regulations or any changes in the Facility’s Standard Operating Procedures (SOPs).
• Participate & direct the development and implementation of effective Admin. And HR policies for the Organization.
• Address concerns and requests posed by Hospital staff.

Operations:

• Provide leadership in creating a success-oriented, responsive and accountable environment within the Organization.

Education, Qualifications & Experience
Education:

• MBBS or MBBCH from an accredited institution plus broad medical knowledge with specialized training in a particular field, such as Family Medicine, Cardiology or Emergency Care. Valid Medical Practice License

Post Graduate Studies:

• A Master’s in Business Administration (MBA), Public Health, Health Administration (MHA) its’ equivalent from a recognized institution would be an advantage.

Previous Experience:

• 10 – 12 years’ robust clinical experience with at least 4+ years’ experience in managerial roles Experience with Clinical Risk Management and safety protocols.
• Familiarity with electronic Patient Records and/or Information Management Systems.

Personal Attributes & Physical Demands:

• Strong leadership and excellent organizational skills, able to handle patient-facing responsibilities as efficiently as the administrative aspects of the role.
• An effective communicator, negotiator and influencer with excellent written and verbal communication skills; capable of effectively communicating across multiple levels of the Organization and translating medical jargon into layman’s terms for the benefit of patients and families.
• Good interpersonal skills, able to maintain a professional but friendly demeanor.
• Excellent listening skills.
• Strong analytical and problem solving skills.
• Emotionally Intelligent and culturally sensitive; committed to working with shared leadership and various functional teams.
• Able to coach, guide and act as a Subject Matter Expert (SME).
• Highly motivated, dynamic customer – and result-oriented.
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines.

 

Job Title: Admin Officer

Location: Benue

Job Description

• The Admin. Officer is responsible for overseeing various staff units to ensure they perform their duties efficiently, meet various operational targets & other agreed performance indicators while providing general administrative services to support smooth daily operations across the Organization.

Main Duties and Responsibilities
Administration:

• Supervise and co-ordinate the daily activities the various Support Services Teams (Drivers, Gardeners, Janitors/Cleaners and Utility Officers) to ensure they conduct their activities properly and efficiently. Organize a filing system for important and confidential company documents.
• Inventory Management; manage supplies and consumables, placing orders for new stock as required.
• Create and maintain the Unit’s Filing (paper & electronic) systems and maintain and update relevant company databases.
• Prepare reports and presentations with statistical data as assigned.
• Answer relevant queries by management, employees and external personnel e.g. vendors
• Identify areas of improvement and propose/escalate corrective actions to Executive

Management through the Line Manager. Fleet Management:

• Responsible for overseeing general logistics and the management of the Organization’s Fleet allocating and monitoring the use of company vehicles in an efficient manner.
• Liaise with the Accounts Department to arrange monthly fuel and diesel allocation for Company vehicles and generator(s), monitor and analyze fuel & diesel consumptions for the Company’s vehicles and submit required reports to Management.
• Conduct periodic inspections of company vehicles and their drivers to ensure the vehicles, the drivers’ uniforms and general standards are in line with corporate policies & image.
• Ensure the proper registration of all Company vehicles and the prompt renewal of all vehicle documents.
• Ensure the repair and maintenance of all vehicles in the Fleet.

Logistics:

• Collect and distribute official correspondence (e.g. letters and packages).
• Oversee and ensure all deliveries to and from the Company are properly prepared & packaged for safe shipment.
• Communicate with, and supervise the Company’s logistics/courier service providers to ensure prompt pick-up and delivery of shipments at all times.
• Keep accurate logs and records of stock transport orders, haulage tracking logs, waybills etc.
• Track and analyze mis-shipments to ensure against future occurrences.
• Coordinating protocol services for staff and guests by making transportation/accommodation arrangements.
• Arrange logistic and other support in relation to in-house and external events as required.

Personal Attributes & Physical Demands:

• Must be able to use office management software like MS Office (MS Excel and MS Word, specifically).
• Should be detail-oriented, reliable, responsible and mature; able to demonstrate supervisory skills, leadership capabilities, emotional intelligence and common-sense.
• Very good written and verbal communication skills.
• Strong organization skills with a problem-solving attitude.
• Must be able to work under pressure and multi-task, able to handle several issues at the same time to deliver results & meet deadlines.
• Able to constantly demonstrate professionalism, integrity and initiative, in order to build credibility and trust with colleagues, vendors/contractors/suppliers and superiors.

Education, Qualifications & Experience
Education:

• HND or Bachelor’s Degree or equivalent in Business Administration or related field of study from a recognised institution.
• Post Graduate Studies Professional qualifications from/membership of a relevant recognised body or relevant postgraduate degree would be an added advantage

Previous Experience:

• 2-4 years’ relevant work experience as an Administrative Officer or similar role Solid knowledge of typical office procedures Past work experience in the medical/healthcare services space is preferable.

 

Job Title: Chief Matron

Location: Benue

Job Summary

• The Chief Matron will contribute to and collaborate with Senior Hospital Management and other Clinical personnel to deliver high quality healthcare care to its’ patients by providing excellent clinical and professional leadership to nursing staff at all levels, ensuring nursing care in the Hospital is delivered to a high standard and nursing resources are managed effectively.

Main Duties and Responsibilities
General Management/Supervisory Duties:

• As part of the Senior Clinical Group, provide expert nursing advice and input into operational and strategic issues concerning the Hospital including the development & implementation of activities to ensure the Hospital’s objectives are achieved within agreed periods.
• In collaboration with the Chief Medical Director and Head, Business Operations the post holder will be involved in the planning and implementation of developments relating to patient care and quality throughout the Hospital. To work closely with the Chief Medical Director and Head, Business Operations to ensure all Hospital Employees, especially nursing staff, work effectively to achieve the Organization’s objectives.
• Help the Hospital run smoothly by maintaining good working relationships by acting as a link between doctors, nurses and Hospital Administration in order to improve patient care.
• Provide professional-level support for patients by answering medical questions, providing clinical information within the limits of their training/authority as applicable.
• To monitor and enforce the practical implementation of all Hospital Quality Assurance & Control (QAC) and Standard Operating Procedures (SOPs) to ensure the safety and protection of the Hospital’s patients.
• Lead & enforce all Infection Prevention and Controls practices and policies across the Hospital. Supervisory/People

Management Duties:

• Be a role model for nurses across the Organization, daily promoting and demonstrating the standards of care and level of professional & personal behaviors expected of the Nursing Team.
• Manage, co-ordinate, discipline and train members of the Hospital’s Nursing Team. Handle team grievances and develop a team culture that promotes learning from accidents, incidents and patient feedback among the Nursing Team.
• Constantly communicate the Hospital’s Vision, Mission & Values in order to provide purpose and direction for all Nursing Staff working with the Hospital.
• Communicate Hospital policies and inform the Hospital Nursing Team of any policy changes to ensure Nursing Staff have the information and support they need to provide high quality care for all patients and their families. In collaboration with the HR Department and Head, Business Operations, develop & implement Annual Training Plans and perform Mid-Year & Annual Performance Appraisals for the Hospital’s Nursing Team.
• Participate actively in the training and onboarding of new Nursing Staff.
• Lead and ensure all Hospital Nursing Staff work in accordance with all Hospital and department policies, procedures and guidelines

Clinical:

• Deliver and supervise the delivery of all aspects of nursing care to patients based on knowledge and experience in order to maintain and raise standards of care.
• Monitor and evaluate standards of care, coaching & correcting line staff when necessary
• Act as an expert for specific aspects of clinical nursing care.
• Have a working knowledge of usual Hospital Health & Safety regulations and emergency clinical procedures, making sure proper action is taken in the event of emergencies.
• Lead on promoting and monitor the adherence of infection control policies and procedures.
• Ensure adequate and appropriate patient and nursing documentation and records are maintained (paper and electronic).
• Supervise the effective use of bed capacity and patient flow within the Hospital.
• Manage, organize and facilitate effective patient discharge planning in conjunction with the Clinical Team. Ensure end-of life-care meets Clinical Standards and performed as per protocol.
• Efficient discharge of any other duties as assigned by the Chief Medical Director or Clinical HODs.

Education, Qualifications & Experience
Education:

• Must be a Registered Nurse with a B.Sc. in Nursing and a valid professional licence
• Post Graduate Studies Relevant Masters’ Degree or equivalent professional qualifications (e.g. Certified Midwife) a major advantage Previous Experience Minimum 6 – 8 years’ robust post-qualification experience Past experience in Midwifery and special needs care (e.g. oncology nursing) Experience of leading and managing others Expected

Personal Attributes & Physical Demands:

• Able to work and lead clinically if required
• Must have strong customer-orientation, with good written & verbal communication and interpersonal skills; able to develop relationships and influence a wide range of stakeholders
• Friendly, patient and reliable with a high level of maturity, empathy and emotional intelligence
• Must demonstrate proven experience in leading and managing others
• Detail-oriented with a clear commitment to quality improvement.
• Understands the Nursing and Midwifery Council of Nigeria (NMCN) Code of Professional Conduct and its application to clinical practice.
• Must be familiar with office machines e.g. phones, computers, printers, scanners, copiers, etc.
• Must be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines.

 

Job Title: Radiography Technician

Location: Benue

Job Summary

• Under direction, the Radiography Technician provides day-to-day administrative and operational support to radiographers & sonographers of the Branch’s Radiology (Imaging) Unit.

Main Duties and Responsibilities Principal Accountabilities

• Prepare, lift and position patients for radiological investigation or examinations.
• Conduct or assist with the conduct of x-ray examinations and certain other procedures e.g. mammograms, MRIs and biopsies as required.
• Process clear and accurate film images for review and reporting purposes by consulting or referring radiologist(s).
• Provide information and emotional support to clients/patients and their family members.
• Order and manage the Unit’s stock inventory of consumable items.
• Regularly check the Unit’s equipment, report faults and promptly escalate & follow-up repair or maintenance requests to ensure they are resolved as soon as possible.
• Responsible for ensuring the Radiology/Sonography Unit work environment and all tools, equipment, beddings etc. remain clean, hygienic and in good condition.

Education, Qualifications & Experience

• Education Minimum of a Diploma/OND in Medical Imaging Technology. Post Graduate Studies N/A Previous Experience
• Minimum of 2 years’ post-diploma work experience

Personal Attributes & Physical Demands:

• Pleasant, Patient, Reliable and Empathetic/Emotionally Intelligent
• Physically fit as the job may involve lifting, carrying and bending for extended periods of time.
• Should be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

 

Job Title: Medical Laboratory Technician

Location: Benue

Job Description

• Under direction, the Medical Lab Technician performs a range of specified laboratory tests for use in clinical assessments, diagnosis and treatment of diseases and/or other specified medical conditions
• S/He also maintains the laboratory facilities & equipment to agreed or communicated standards and maintains/updates clients’ records.

Main Duties and Responsibilities
Clinical Duties:

• Collect and prepare samples from patients.
• Perform basic assigned tests in a timely fashion according to set Standard Operating Procedures (SOPs). Prepare required reagents, media, solutions and stains following established formulas and techniques. Organize work by sorting specimens, matching work orders with specimen labels, checking and logging specimens correctly & accurately.
• Arrange reports for collection, distribution or dispatch/delivery or send to patients via email on request/instruction
• Present test results and reports to senior laboratory staff when requested/required.
• Provide technical support to senior Laboratory Staff of the Unit
• Report any obstacles to the efficient operations of the Lab to the Lab Focal Person and/or such as problems with quality control and/or instrumentation, shortage of reagents, risk management concerns or computer problems.
• Ensures Quality Control and Quality Assurance procedures are followed.
• Responsible for ongoing enhancement of professional competency by participating in quality monitoring, improvement programs, appropriate education and training and for documenting such participation.
• Perform all duties and responsibilities promptly in a professional, empathetic manner with an understanding of and respect for patients’ rights

Admin Duties:

• Collect and compile requests of reagents from the Lab; review them against the Unit’s stock.
• Conduct of weekly check on needed and/or expired reagents & consumables inventory; submits report to the Laboratory Supervisor/Focal Person for appropriate action.
• Monitor and register Lab. Refrigerator(s) / Room temperatures to ensure correct levels.
• Perform preventative maintenance and/or daily cleaning of laboratory equipment, work areas and nondisposable apparatus
• Conduct and/or supervise the cleaning of instruments and work-benches; keeping work surfaces clean and orderly at all times.
• Perform other related duties as directed by the Branch’s Lab. Supervisor/Manager or senior lab staff as required.

Education, Qualifications & Experience
Education:

• OND in Medical Laboratory Technology.

Experience:

• 1 – 2 years post-completion experience

Personal Attributes & Physical Demands

• Patient
• Reliable
• Should be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines.

 

Job Title: Chief Accountant

Location: Benue

Job Summary

• The Chief Accountant will provide financial & accounting services to the Organization in accordance to accepted financial regulations and accounting principles
• The role is also responsible for ensuring the financial records of the Company are accurate and properly maintained and regular/periodic reports & returns prepared and submitted to the Chief Medical Director and the Board of Directors.

Main Duties and Responsibilities
Administration/Management:

• Develop and manage financial systems, policies & processes in line with the Organization’s overall Vision, Mission and strategic objectives.
• Enforce financial strategies and regulations across the Organization.
• Provide strategic analysis and support the Chief Medical Director and Head, Business Operations in strategic planning & decision making for the Organization.
• Management and co-ordination of daily operations of the Accounts Department to support the achievement of overall departmental goals and objectives.

Funds Management:

• Monitor the working capital of the Company by efficient liquidity management.
• Participate in the negotiation and review of financing and investment terms, provide relevant inputs/recommendations to Executive Management and maintain relationships with investors and lenders on behalf of the Company.
• Monthly management and review of Company’s receivables.
• Supervise the preparation of weekly bank statement reconciliations before agreed cut-off date, clearing up any discrepancies with other accounts documents especially cash books.
• Daily payment initiation of all previously approved and processed bills and invoices within agreed timeframe(s).

Budgeting & Reporting:

• Collate, prepare and interpret reports, budgets, accounts and financial statements within the required time periods and in accordance with International financial reporting standards.
• Control income, cash flow and expenditure; prepare the cash flow forecast for the Company.
• Prepare & submit requisite reports e.g. financial statements to stakeholders and Board members within agreed time-frame(s).
• Answer/report to all audit queries and inquiries.

People Management:

• Provide appropriate coordination, delegation, coaching and support to the Department’s personnel to ensure efficient service delivery.
• Work with HR to implement measures for skill improvement of team members in the Department.
• Prepare and effect all approved staff payments as and when due. Miscellaneous:
• Keep abreast of new regulations or policies which may affect Company cash flows or financial activities, communicating same promptly to Executive Management as required.
• Perform other duties as assigned as by the Chief Medical Director or the Board of Directors.

Education, Qualifications & Experience
Education:

• Bachelor’s Degree in Accounting or Finance from a recognized institution.
• Post Graduate Studies An MBA or Master’s Degree in Accounting or Finance or related discipline is preferred.

Previous Experience:

• Professional qualification such as ACCA, CFA or similar qualification will be considered a plus. Prior knowledge and experience in the medical field is a definite advantage
• At least 4 years’ experience in a financial management supervisory role A solid understanding of financial reporting & accounting principles, organization, planning, records management and general administration
• Working knowledge of statutory financial compliance legislation and regulations Proficient in Microsoft Office, the internet and different accounting packages like QuickBooks, Sage etc.

Personal Attributes & Physical Demands

• The role holder must possess a high level of integrity
• Self-Motivated
• IT savvy with excellent numerical skills
• An Analytical mindset, coupled with a strong business acumen
• Planning & Organizing skills
• Strong problem solving skills
• Good interpersonal, oral & verbal communication skills
• Highly developed negotiation skills
• Must be responsible, responsive, flexible and accountable
• Should have the capacity to build an effective Team and be a mentor, coach & role model for team members
• Expected to observe safety measures as outlined in the Organization’s Safety Policy Manual
• Must be able to multi-task and work under pressure to meet requisite deadlines

 

Job Title: Medical Laboratory Scientist

Location: Benue

Job Description

• Under general supervision, Laboratory Scientists perform parasitological and bacteriological analysis on samples of blood, urine, stool or other body fluids for the purposes of the clinical assessment, diagnosis and treatment of diseases and/or other specified medical conditions.

Main Duties and Responsibilities
Clinical/Technical:

• Perform testing procedures on all samples received using appropriate and standardized principles and equipment platforms to detect abnormalities or disease.
• Perform mainstream testing on samples for the purposes of haemotological, bacteriological, parasitological, clinical chemistry and histological assays.
• Carry out and document all quality control processes performed on all test procedures.
• Adhere strictly to test SOPs and other quality assurance programmes of the Lab.
• Record test data to issue reports; answering questions to provide additional information or clarification to patients or other healthcare professionals.
• Maintain patient confidence by keeping laboratory information confidential
• Serve and protect their immediate Laboratory Community by adhering to professional standards, and Hospital Health & Safety Standards, policies and procedures.
• Contribute and maintain a safe work environment for patients, visitors, physicians and co-workers by participating in safety programs, committees or teams, conducting laboratory safety audits and complying with statutory regulations & requirements.

Admin. Duties:

• Maintain quality results by running standards and controls, conducting basic troubleshooting in the event of equipment malfunction through routine equipment and monitoring quality control measures and protocols.
• Conduct inventories check and follow-up on purchase orders.
• Submit in a timely fashion, accurate monthly statistics of work activities on each bench.
• Ensure proper housekeeping.
• Serve as technical resource by participating in staff trainings and educational opportunities; maintaining personal networks and participating in CPDs.
• Perform all duties and responsibilities with an understanding of and respect for the patients’ rights
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Medical Laboratory Technology, Biological Sciences or equivalent Post Graduate Studies A relevant Masters’ Degree or professional qualifications will be an advantage
• Previous Experience 2 – 4 years’ post-graduation experience

Personal Attributes & Physical Demands:

• Patient, Reliable and Mature
• Should be able to multi-task; capable of handling several issues at the same time to deliver results and meet desired deadlines

How to Apply
Interested and qualified candidates should send their CV to: healthworldjobs@gmail.com using the Job Title as the subject of the mail.