JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Business Development Officer
Location: Lagos
Job Description
- Our organization is looking to employ skilled Business development staff who can lead and supervise the various tasks of other employees through creation of business strategies that can ensure overall operational efficiency of the company.
Responsibilities
- Assessing and identifying new opportunities that can cause growth for the company in current and prospective markets.
- Establishing the organization’s objectives and goals.
- Assist in doing regular evaluation of employees to be able to determine where they need to improve.
- See to designing business plans and strategies that meet the organization’s goals.
- Ensuring the Company possesses enough and sufficient resources in terms of equipment, materials and personnel to take achieve its targets.
- See to developing on a regular basis, comprehensive budgets and budget analyses for the organization.
- Making sure that all the company’s activities are in compliance with required legal policies and guidelines
- See to assessing the company’s overall performance.
Requirements
- First degree in Business Administration, Business Management or any other related disciplines.
- 2- 3 years experience in similar roles or management position.
- Good leadership skills
- Ability to do both verbal and written communication excellently.
- Knowledge business policies and regulations.
- Good analytical thinking with excellent business insight.
- Good presentation skills.
- Efficient in performing time and tasks management.
- Knowledge of basic financial concepts.
Job Title: Customer Service Supervisor
Location: Lagos
Job Description
- We seek to employ Customer Service Supervisors that are exemplary to teach our service relationship officers to deliver customer service that is exceptional.
Responsibilities
- Assessing and overseeing relationship officers’ activities so as to be able to provide regular performance-related feedback.
- Planning and monitoring daily activities of customer service department.
- Assisting relationship staff with duties where required.
- Take part in training staff in areas of customer service as well as company’s policies.
- See to managing cashier coverage while also allowing customers flow so as to ensure proficient customer service is provided.
- Monitoring as well as authenticating exchanges, returns and voids.
- See to investigate and ensure proper resolution of relationship officers’ complaints.
- Assisting in the development as well as implementation of customer service policies while also explaining these to other staff and customers as well.
- See to the maintenance of documentation that have to do with customer service department.
- Performing other responsibilities where needed.
Requirements
- First degree of equivalent in Social Science courses.
- Two or more years of work experience in similar position.
- Proficiency in customer service tasks and knowledge of standard office procedures and practices.
- Good and proficient computer skills.
- Good knowledge of standard office equipment.
- Good communication skills; both verbal and written.
- Proficient in telephone etiquette.
- Excellent organizational skills.
Deadline: 14th February, 2020.
Method of Application
Interested and qualified candidates should forward their Applications and attach their Resumes to: jeragtechnology@gmail.com using the “Job title” as subject of the email.
Note: Only shortlisted candidates will be contacted.
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