Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Officer, LOB Application Support
Job ID: 46191
Location: Lagos Island, Lagos
Job Sector: Banking
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- Responsible for providing Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.
Key Responsibilities
- Providing capacity planning, monitoring, and maintenance of the Bank Line of Business Applications
- To maintain production environments relating to online services. This will include development, DR and production Applications
- To ensure that applications are maintained in a manner that supports delivery of services to multiple platforms (Peripherals) , resilience, and performance
- Ensure that the underpinning contract between Stanbic and E&M Business Solutions (vendor) is renewed annually and annual maintenance is paid to the vendor before due date to avoid service disruption
- To ensure standards and guidelines are applied and maintained across applications for administration, deployment and monitoring over a range of platforms that largely comprises Bank standard Process flow. This includes applications, web server components and databases
- To ensure applications and services processes and outputs are error free and complete, identifying faults and issues and recommending appropriate paths to resolution, and fixing as appropriate
- Ensuring appropriate contingency/workaround procedures are in place for process failure or defect pending resolution ensuring business continuity
- Managing change control (CR) implications for designated Application
Qualifications and Experience
- First degree in Computer Science or IT related courses
- Microsoft Office (Word, Excel, PowerPoint and Outlook), Oracle SQL, AIX, ASP.NET, JavaScript, Working knowledge of integration platforms, Queue Manager
- Java, C++, ASP.NET, JavaScript, HTML, CSS, Php, AIX/UNIX
- Minimum of 3 years relevant industry experience in the Support and Administration of the Bank Line of Business Applications (Peripheral Applications) and Services (UNIX) used by the Production for business continuity.
Technical Competencies:
- Application Knowledge for Support
- Business Continuity Management
- Troubleshooting Ability
- Data analysis
- IT Support
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Human Capital Business Partner – PBB
Job ID: 45997
Location: Lagos
Job Sector: Banking
Job Details
- Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.
Job Purpose
- Responsible for tactical and operational execution of the Human Capital strategy in support of the business unit strategy.
Key Responsibilities
Drive the Human Capital strategy in alignment with the business strategy:
- Provide input ino the operational and strategic planning in the business area by providing a view on the strategic priorities that have been identified for Human Capital at a group and business line level.
- Analyse the impact of internal (projects, systems, process, structure) changes as well as external (market dynamics, labour issues, regulatory changes, union involvement) on the people in the business area. Ensure that the business is adequately prepared to deal with the people impacts. Create and drive the implementation of transition plans.
- Support line managers in creating effective organisation structures for their own functional areas in line with business unit objectives and processes performed in the business. Identify gaps and overlaps in accountability and work with the line managers to improve the job designs and levels of responsibility.
- Extract organisation management reports from the SAP system if needed. Create organisation structure scenarios using the Org Publisher system. For complex or large scale organisation designs support can be obtained from the Head Human Capital or the Group Organisational Effectiveness team.
- Review appropriateness of job contents with line managers and job family owners for all new and updated job descriptions, prior to submitting for job evaluation and publication. Educate line managers on the value of proper job design. When required, complete job analysis and design or request the Group Organisation Effectiveness team to support when there are projects to address job allocations in the business area. Ensure that the rest of the Human Capital team in the business area are informed of the changes.
- Ensure that structural changes are checked and updated monthly on the SAP system including reporting line changes, new joiners and vacancies.
- Actively participate in employee relations interventions. Review the merits of new cases and participate in decision making with employee relations specialists.
- Participate in the preparation of union packs and ensure that the proper approvals are obtained before submission. Advise business on what items need to be informed, consulted or negotiated with unions. Drive the process and brief business owners before union engagements to ensure that they know how to engage.
Ensure that the business area is appropriately resourced:
- Taking into consideration business plans for expansion or disinvestment, support line managers to plan their workforce requirements for the year ahead. Proactively identify gaps and create improvement plans with support from resourcing and learning teams. In business areas where the functionality exists, work with workforce planning or productivity managers to ensure that Human Capital governance is adhered to.
- Approve requests for replacement vacancies as part of the quarterly workforce planning reviews. Assist in managing the headcount budget in partnership with finance.
- Support the efforts of the resourcing teams to define the business demand for recruitment for each quarter.
- As part of engaging with employees across the business, identify potential opportunities for employees to move to other areas and arrange interaction with resourcing teams where appropriate.
- Participate in interviews for graduates on request.
- For non-permanent resources that are contracted through payroll, review and approve the terms of the contracts prior to distribution to the candidate.
- Review requests for non-permanent resources and challenge line on the appropriateness of appointing non-permanent giving consideration to duration of the work, rates, skills levels and labour regulations governing non-permanent appointments.
- Participate in the selection and contract negotiation process for fixed term contractors on request.
- Manage relationships with labour brokers and other non-perm resource providers at a local level.
- In line with bank-wide and local diversity requirements, review the composition of the workforce in the business area and advise line on specific interventions to ensure that the bank’s workforce meets diversity standards. Identify potential barriers and work closely with the diversity team to create programmes to overcome the barriers.
- Participate in the orientation process held in the business by meeting new starters during their first week and position the offerings from Human Capital. Business partners are responsible for arranging introductions to key business stakeholders.
- Conduct exit interviews for junior and middle managers who have resigned as well as a sample of other employees. Compile analysis of the results of the exit interviews and share with the Head of Human Capital if any concerns are flagged.
- Drive succession plans for senior management. Review the completeness of the plans and highlight gaps to the business senior management. Actively participate in the development actions of identified successors.
- When international assignees are identified for roles in the business area, request costings for the assignment from the International Assignment (IA) team. In consultation with the IA and tax consultant the additional assignment costing forms should be completed and explained to the hiring manager. Ensure that proper approvals are obtained before the offer is extended to the candidate.
- Facilitate discussions with the home business partner to agree assignment period as well as the notice period in the current role of the assignee. On the assignment start date provide the workplace orientation in consultation with the line manager.
Advise line managers on employee engagement, performance management, talent management and reward:
- Continuously engage with employees and line managers in the business unit to determine the level of engagement. Identify areas of concern and address with the business unit’s leadership.
- Advise line managers on effective goal setting for their employees. Review a sample of performance contracts during each performance cycle with a focus on those prepared by new line managers. Provide feedback to line managers on areas for improvement. Facilitate goal setting sessions where required.
- Coordinate and preside over performance moderation exercises. Advise line on the appropriate performance distribution given their business unit performance.
- Track all employees on performance improvement plans and monitor closure/exit. Monitor the performance improvement process and ensure that governance and documentation standards are adhered to.
- Review overall pay levels for the business unit against market information and incorporate trends identified during recruitment. Highlight gaps or concerns to the Head Human Capital for consideration when determining the remuneration plans for the following year.
- Review requests for interim increases against the policy requirements. Make recommendations for approval and facilitate the process between line and Reward.
- Review remuneration matching by comparing the job market match to the individuals and highlighting areas that require correction to the Reward teams. Analyse pay data against market information to make recommendations to line managers where significant adjustments are required.
- Manage the process of distribution of the increase and bonus pools. Monitor spend and allocation of funds. Ensure that the remuneration cycle is managed as a project within the timelines defined by the Reward team.
- Drive the reward moderation process by advising the business unit leadership on the moderation principles and guiding the conversations in the moderation meetings. Ensure that fair and consistent standards and guidelines are applied.
- Explain the recognition programmes together with the opportunities to drive employee engagement and retention to line managers. Act as a champion for driving nominations.
- Drive the process of identifying middle management and professional level talent. Engage with the talent team to drive talent validation processes. Advise the business unit leadership on the thought processes around talent identification and development. Participate in the creation and monitoring of development plans for identified talent.
- Create a 1 to 2 year view of the skills development needs in the business area with support from Learning and Development. Help line managers understand the importance of development activities together with any local regulatory requirements around training. Provide input into the business area’s skills development plans.
- Participate in the development of career maps and learning pathways for job families that are unique to the business area. Coach line managers on how to have career discussions with their teams.
- Monitor the business area’s adherence to mandatory compliance training requirements. Drive the understanding of the importance of completing the training within the regulated timelines.
Ensure that line managers are aware of Human Capital services and governance standards:
- Ensure a thorough understanding of all Human Capital processes and policies. Guide line managers across the business on how to interpret and apply the requirements and what the business benefits are of doing so.
- Proactively brief line managers at the start of major events in Human Capital calendar (for example when the annual remuneration process starts).
- Participate in the group-wide designs of Human Capital solutions and process improvements as business representatives on request.
- Act as the change champion for improvements in Human Capital processes and systems by explaining the benefits to line managers. Call on support from the group teams in the change management process if needed.
- Engage with line managers to determine which people metrics they require for making.
- Aggregate and consolidate the demands and feed into the business intelligence team.
- Conduct detailed trend ananlysis on metrics and indicators to create a proactive view of emerging risks in the business area. Provide a summary view to the business together with potential mitigation plans.
- Review and understand the services provided by PeopleFirst. Encourage line managers and employees to use their services.
- Ensure that change requests are logged for any changes to be affected.
- Ensure a personal deep understanding of the capability that exists on the Human Capital systems (SAP and PeopleFluent). Encourage business users to use all the available functionality.
Qualifications and Experience
- First Degree in Human and Social Studies, People or Human Development
- Minimum of 7 years’ experience in Human Capital Business Partnering
- Experience and a deep understanding of the core Human Capital functions including Resourcing, Reward, Employee Relations, Industrial Relations, Diversity and Inclusion, Learning and Development and Organizational Effectiveness.
- Experience in the financial services industry would be advantageous.
Technical Competencies:
- Business Acumen
- Workforce Planning
- Human Resource Consulting
- Talent Management
- Change Management.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Information Security Architect
Job ID: 46144
Location: Lagos Island, Lagos
Job Sector: Banking
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- To be part of the Information security team, interfacing with projects, technical leads, and other members of the technical architecture team
- To ensure that incoming and existing systems and services meet the best cyber security standards. This will involve setting security requirements and baselines, evaluating design proposals, working with other technical leads (internal and external) to mitigate risk
- Be a point of contact for cyber security advice within the cyber team for stakeholders throughout Stanbic IBTC
Key Responsibilities
- Holds ownership and responsibility for the cyber security area of Stanbic IBTC digital architecture, providing technical leadership for on-going development of digital solutions; works with internal and external stakeholders, assisting projects and programmes by coordinating the cyber security architecture, requirements, design and implementation thereby ensuring consistency and compliance with relevant architectural principles, policies and standards.
- Design, build and document evaluated architectural options for solutions in response to business requirements (including risks, costs, implications, opportunities, etc).
- Acts as a cyber security technical lead in product and vendor selection providing the security evaluation of products, options and responses to tenders.
- Enhances security team accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
- Determines security requirements by evaluating business strategies and requirements; researching information security standards; conducting system security and vulnerability analyses and risk assessments; studying architecture/platform; identifying integration issues; preparing cost estimates.
- Participates in investigation, evaluation, selection and documentation of new approaches, methods and technologies, conducting research and providing documented and evaluated architectural options to meet requirements.
- Builds strong relationships and communication channels with key internal and external stakeholders to ensure that all relevant areas of the business are represented in the design of solutions within the area of responsibility.
- Selects appropriate cyber security design and documentation standards in consultation with internal stakeholders and ensures that the documentation of existing architecture is maintained and accessible to all interested parties.
Preferred Qualification and Experience
Experience:
- Strong analytical and problem solving skills
- Minimum of 8 years experience in IT Security / Communication or Network
- Good network experience
- Strong customer focus and ability to manage client expectations
- Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
- Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
- Self-motivated and able to work under little supervision.
- Good communication skills.
- Ability to interact with users at all levels.
- Must be service orientated
Knowledge:
- First degree in Science related courses
- SABSA, CISSP, ISO 27001 Lead Implementer, etc would be beneficial
- Experience with AWS and Microsoft Enterprise, Mobility & Security Suite.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: IT Network Security Analyst
Job ID: 39660
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- The management of, and provision of expert advice on, the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems.
- To Provide an operational IT Security support to ensure that the bank is not compromised in anyway. The operation support includes anti-virus, intrusion detection, key management as well as the delivery of and content scanning of all internet mail incoming and outgoing.
- Ensure that all incidents are responded to, actioned and resolved within the required MTTR. Also ensure that calls are escalated and communicated to the required support area and user,
- It is imperative that the necessary housekeeping table on an hourly/daily/weekly/monthly basis as per the job requirements
- Provide high level competency with regards to mainframe IT security systems
Key Responsibilities/Accountabilities
- Configure Install and Support all Security Software
- Responsible for administration of the firewall and monitoring of security tools
- Responds to Security incidents and coordinates with the Head IT Security to develop Security Strategies
- Stays current with technological changes that affect the security of the network, computers and other equipment
Preferred Qualification and Experience
Qualifications:
- First degree in Information Technology and Computer Sciences
- CCNA, CCNP, CISSP
Experience:
- 3 – 4 years experience in IT security, communication or Network.
- Expert Knowledge of a variety of network management tools, test equipment, circuits and routers.
- Extensive knowledge of TCP/IP protocol stacks and firewall security in an inter-networking environment.
- Knowledge of quality of Service and experience designing/implementing QoS in an enterprise environment.
- Knowledge in checkpoint, Cisco firewalls, switches and routers
Knowledge/Technical Skills/Expertise:
Technical Competencies
- The management of, and provision of expert advice on, the selection, design, justification, implementation and operation of information security controls and management strategies to maintain the confidentiality, integrity, availability, accountability and relevant compliance of information systems
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, IT Service Management and Business Information Officer
Job ID: 46048
Location: Lagos Island, Lagos
Job Sector: Banking
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- The primary objective of Service Management is to provide the disciplines that ensure the collective effort and output of the IT organisation translates solely to sustainable high-quality IT services that help to achieve the Stanbic IBTC Bank’s business objectives. The disciplines must also ensure these services are cost effective by efficient utilisation and deployment of technology resources.
- In StanbicIBTC, the Head IT Service Management also doubles as a BIO (Business Information Officer) to any given Business unit, acting as the single point of contact between IT and the Business Unit.
- This role requires being constantly in touch with the Business team to continuously understand their priorities and communicate same to IT and also coordinate the delivery of such priorities
Key Responsibilities
- Drive the formulation and delivery of IT Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria’s business strategies
- Lead Business Management function in support of the Chief Information Officer of Stanbic IBTC Nigeria
- Oversee reports and presentations on IT performance
- Oversee IT Business Control team
- Identify, report and resolve financial risks and issues
- Manage manpower resources for the Information Technology Department of Stanbic IBTC Nigeria in collaboration with Human Capital
- Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design
- Benchmark service levels against other banks with a view to improving our services
- Business Information Officer
Qualification and Experience
- First Degree IT related course and Computer Sciences
- IT Infrastructure Library (ITIL)/IT Service Management (ITSM) qualification
- Project Management Certification
- Minimum of 10 years experience in IT Service management
- Minimum of 7 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes)
- Minimum of 7 years experience in Project delivery experience (Scope, Risk & Issue, Cost, Time, Procurement, Stakeholder management).
Knowledge/Technical Skills/Expertise:
Technical Competencies
- Financial management
- Research and information gathering
- IT strategy and planning
- IT knowledge
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Relationship Manager, Private Banking
Job ID: 46195
Location: Lagos Island, Lagos
Job Sector: Banking
Job Purpose
- Accountable for Portfolio of Private Banking Clients, integrating and coordinating all Stanbic IBTC and Standard Bank Group products, services and resources to maximise the value of the business relationship and ensure profitability for the bank and the client.
Key Responsibilities / Accountabilities
- Accountable for developing and implementing an integrated customer marketing plan, which addresses wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement; this is achieved through an in-depth analysis of the client’s balance sheet to identify opportunities and match these opportunities to products/ solutions provided by the group.
- Monitor the delivery of different groups (Wealth, Lending, and Transactional) as well as other specialist product and service providers against customer plan.
- Grow portfolio profitability through the utilisation of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
- Manage customer migration between segments, sub–segments and the Private Banking business.
- Proactively and timeously identifies potential problem accounts and formulates appropriate risk mitigating strategies
- Understands clients risk profile and maximises the ‘risk vs. reward’ balance for individual clients by optimising product mix.
- Comply with rules, regulations, and legislation governing the financial services industry.
Preferred Qualification and Experience
- A First Degree or equivalent in any discipline and relevant professional certification in Banking, Business and Finance such as Chartered Financial Analyst (CFA) or Associate of Chartered Institute of Bankers (ACIB) from the Chartered Institute of Bankers of Nigeria (CIBN), Association of Chartered Certified Accountants (ACCA), Institute of Chartered Accountants of Nigeria (ICAN) and Associate Chartered Accountant (ACA).
- A Master’s Degree in Business / Finance or its equivalent would be an advantage.
- Minimum of 7 years relevant banking experience, preferably in a customer facing role and strong relationship management, must demonstrate hands-on experience in investment banking and Wealth Advisory.
Knowledge / Technical Skills / Expertise:
- Customer Understanding
- Product Knowledge
- Processing
- Customer Acceptance and Review
- Banking Process and Procedures
- Cross and Up-Selling.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Cyber Security Program Manager
Job ID: 46150
Location: Lagos Island, Lagos
Job Sector: Banking
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- To be part of the Information security team, interfacing with projects, technical leads, and other members of the technical architecture team
- Responsible for sustaining and maturing all new and existing security initiatives in line with Stanbic IBTC cyber security program
- To ensure that incoming and existing systems and services meet the best cyber security standards. This will involve setting security requirements and baselines, evaluating design proposals, working with other technical leads (internal and external) to mitigate risk
- Be a point of contact for cyber security advice within the cyber team for stakeholders throughout Stanbic IBTC
Key Responsibilities
- Facilitating the planning, prioritization and management of all cyber security focused initiatives and services.
- Work directly with partners, vendors, and internal stakeholders to ensure success of all cyber security projects.
- Coordinate with legal, contracting, procurement, finance, marketing, and technology departments to ensure successful cyber security initiative rollout, communications and adoption.
- Managing the following tasks: develop request for information (RFI) and request for proposals (RFP), benefit/cost analysis, budget oversight, management of consultants/contractors, issue resolution, reporting and closeout of project upon completion.
- Leads cyber security planning and information technology governance initiatives as a key member of the information security team.
- Acts as a contributor in defining system security and functionality for business system applications.
- Conducts cyber threat assessments on existing and planned application systems and develops action plans to mitigate security gaps.
- Provides technical leadership, expertise and direction working with technical staff for design and implementation of information technology security systems.
- Manages information & cyber security risk assessments of critical enterprise system assets.
- Develops strategy for propagating, maintaining, and measuring compliance against security policies, standards, and guidelines.
- Evaluates and responds to global cyber security threats in relation to local systems.
Preferred Qualification and Experience
Experience:
- Strong analytical and problem solving skills
- Minimum of 8 years experience in IT Security / Communication or Network
- Good network experience
- Strong customer focus and ability to manage client expectations
- Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
- Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
- Self-motivated and able to work under little supervision.
- Good communication skills.
- Ability to interact with users at all levels.
- Must be service orientated
Knowledge:
- First degree in Science related courses
- CISSP, CISM, ISO 27001 Lead Implementer, etc would be beneficial
- Experience with AWS and Microsoft Enterprise, Mobility & Security Suite.
- IT Security experience / Communication or Network experience will be beneficial
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, IT Delivery
Job ID: 6192
Location: Lagos Island, Lagos
Job Sector: Banking
Job Details
- Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
- The primary objective is to manage and deliver business systems, projects, programs, technology and information to the Business
- Responsible for managing the technology resources and support facilities, and all related programs
- Plans, organizes, and controls the day-to-day information technology resource activities across the Agile Portfolio Office (APO), Enterprise Architecture and Architecture Design (ETAD), Solutions development and Quality Assurance teams.
- Responsible for the Delivery and management of technology projects and solution life cycle for business enablement, service & process transformation and cost efficiency initiatives.
Key Responsibilities / Accountabilities
Key Responsibilities:
- Develop technology standards and compliance and exception processes to build technology platforms
- Ensures Country alignment to Africa IT Operating Model
- Satisfactory Audit Findings
- Improve leadership capability and engagement
- Efficient management of IT staff on development, training and other human resources related issues to ensure appropriate skills and knowledge transfer
- Efficient Project Implementation
- Business Continuity Plans (Establishment of fully fledged DRP)
Preferred Qualification and Experience
Qualifications and Experience:
- First Degree in Computer Science or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.
- Minimum of 11 years experience of broad knowledge of systems management, development and implementation methods with specialist knowledge of Information technology Infrastructure and Security.
Knowledge / Technical Skills / Expertise
Technical Competencies:
- Development
- Emerging technology monitoring
- Technology Orientation
- Information Security
- IT Systems
- IT Knowledge.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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