Latest Jobs at Johnson White UNLTD, 16th January, 2020

Johnson White UNLTD is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Job Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Qualifications

  • B.Sc, HND, OND in any discipline.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Job Title: Research and Investment Analyst

Location: Lagos

Job Description

  • Collects information, perform research and analyze assets, such as stocks, bonds, currencies and commodities.
  • Collects and interprets data, such as company financial statements, price developments, currency adjustments and yield fluctuations.
  • Interpreting complicated financial information.
  • Writing financial research summaries.

Job Qualifications

  • Bachelor’s Degree in Finance or Business (Accounting, Statistics and Economics).
  • Minimum of 1 year experience in financial industry.
  • Excellent use of MS Office tools (Word, Excel, PPT)
  • Good communication and presentation skills.
  • Great analytical skills and ability to detect trends early, using niche expertise to find ways to capitalize on them.
  • Smart and Tech-savvy.

Job Title: Front Desk Officer

Location: Lagos

Job Description

  • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance
  • You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

Job Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests.
  • Answer questions and address complaints.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails.
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files.
  • Monitor office expenses and costs.
  • Take up other duties as assigned.

Job Qualifications

  • Minimum of WAEC, ND, HND or B.Sc in any discipline.
  • Proven experience as Front Desk Representative, agent or relevant position.
  • Familiarity with office machines (printer etc.)
  • Knowledge of office management and basic bookkeeping.
  • Proficient in English (oral and written).
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.
  • Customer service orientation.

Deadline: 28th February, 2020.

Method of Application
Interested and qualified candidates should send their CV to: info.johnwhiteltd@gmail.com using the Job Title as the subject of the mail.