Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.
We are recruiting to fill the Position below
Job Title: General Manager (Services)
Location: Lagos
Job Type: Full Time
Reports To: MD
Job Responsibilities
Financial Planning of Retail Store Investment Management-Finance Manager:
- Responsible for the financial planning of new store opening
- Liaise with all support functions to ensure timelines with regards to store opening project
Account Budget Management:
- Responsible for the preparation of the comprehensive annual budget and forecasts in line with the business objectives for the business at whole, segments and stores
- Direct the preparation and implementation of the individual departmental and special project budgets
- Manage Admin Business Relationship
- Manage Business Unit Relationship
- Responsible for presentation and defending of internal control reports to CRO/MD.
- Responsible for working with GM services/CRO/MD office on executing sound internal fraud control system
- Responsible for working with buying and merchandising unit team to ensure internal control support in execution of non-fraud buying and merchandising process.
- Responsible for working with Finance and Account unit Teams to ensure internal control support in execution of check system that prevent fraud process
HR Strategic Business Partnership:
- Responsible for presentation and defending of HR performance reports and management performance review committee
- Responsible for working with CRO/MD office on the development and execution of strategic HR plans and timeliness.
- Responsible for working with buying merchandising unit teams to ensure higher staff performance.
- Responsible for working with brands and marketing unit teams to ensure higher staff performance.
- Responsible for working with Retail operations unit teams to ensure stores, customer, experience, warehouse and logistics and store operations support staff higher performance.
Manage IT Business Relationship:
- Responsible for presentation and defending of IT performance to the management performance review committee.
- Responsible for working with CRO/MD office on IT business investment and project management
- Responsible for working and buying Merchandising unit Teams to ensure IT support in execution and buying and merchandising duties and also to resolve IT complaints.
- Responsible for working with Finance and Account unit Teams to ensure IT support in execution of finance and accounting duties and also resolves IT complaints.
- Responsible for working with Human Resource teams to ensure IT support HR duties and also resolve IT complaints
- Responsible for working with the internal control team to ensure IT support the duties of internal control and also resolve IT complaints.
Develop and ensure compliance to IT Policies and Process:
- Develop, review and implement IT policies and procedures for the organization.
- Ensure compliance to IT vendor services agreement software-developers, website, administrators etc. to ensure timely delivery on third party IT projects
Requirements
- Experience: Minimum of 15 years with International Exposure
- Qualification: BSC / MSC with relevant training
Job Title: General Manager (Creative and Marketing)
Location: Lagos
Job Type: Full Time
Department: Creative and Marketing
Main Objective
- To provide operational leadership and direction for all units under creative and marketing department.
Job Responsibilities
Marketing Strategy:
- Work with website developer and designers to ensure website is user friendly, well-maintained and constantly updated with the latest Technology with an emphasis on merchandising and increasing sales.
- Maintain and update the online marketing plan for the website.
- Develop selling points, key features, and key sales messaging for online promotions and collateral.
- Work with marketing colleagues to create campaigns and improve search engine rankings, increase traffic to the site and strengthen customer loyalty.
- Monitor key performance indicators on the website and develop plans to improve them.
- Develop Strategies to increase traffic to the website with the incorporation of best tools, such as utilizing social media channels, search engine optimization and blogging to maximize revenue.
- Take responsibility for the management and the ongoing coaching of ecommerce team members in line with core skills/competences identified for the roles within best practice guidelines.
- Excellent Leadership and supervising skills to lead, direct and motivate e-commerce teams into meeting performance and growth goals.
- Partner with Operations Team to monitor and ensure stock is at appropriate levels.
- Discuss action planning, including specific milestones, timetables and monitoring activities to keep the team focused and to create and appropriate sense of urgency.
- Work with team to upload products and promotional banners to the website as well as attach prices, attributes and image ID to each product.
- Study front and back-end organization and propose functional recommendations regarding customer buying experience and digital merchandising to enhance web presence.
- Track and reports on all site metrics and statistics to optimize conversion and meet company objectives.
- Implement daily webpage changes (include SEO support) to maintain accuracy of public facing website content and functionality.
- Perform other duties as assigned by line manager
- Responsible for preparing creative look seasonal calendar and assignment of creative team into task.
- Responsible for ensuring all timelines are set and followed by creative team.
- Responsible for engaging other business unit on creative unit seasonal work plan
- Provide complete look for updating and reviewing of merchandising complete look line and database.
- Create matching stories from incoming merchandise using the order worksheet and send looks created to merchandising unit to aid allocation.
- Work with merchandising team to re-merchandise slow sellers in stores by recreating the look to aid sales.
- Responsible for ensuring merchandising complete look line sheet are used for upselling and cross selling.
- Responsible for using color as a guide to merchandise arrangement in store.
- Responsible for products visual merchandising and planning in store layouts to promote cross and up selling.
- Ensure hangers are arranged correctly facing the right away from the customers.
- Ensure every top must have bottoms to go with it. No merchandise most be found without a bottom.
- Responsible for preparing and executing photo shoot creative look essential calendar plan.
- Work remotely with stores to ensure that their windows are done properly and make sure corrections where need be.
- Responsible for changing window display according to theme/cycle and send the image to all store as a guide to ensure uniformity
- Responsible for ensuring external signage is clean and all letters displayed.
- Responsible for changing windows display once in 2 weeks or following schedule time-table.
- In-Store Products Arrangement Compliance Management
- Mannequin Visual Look Management
- Creative Photo-shoot Management
- Stores Seasonal Campaign Idea Generation and Executions
- Stores Voucher and Gift Promotion Management.
Requirements
- Experience: Minimum of 15 years with International Exposure
- Qualification: B.Sc / M.Sc with relevant International Training
Deadline: 25th January, 2020
Method of Application
Interested and qualified candidates should send their detailed CV in MS word to: talent@smartpartnersng.com using the job title has the subject of the mail.
Note: Only shortlisted candidates will be contacted
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