Total Health Trust Limited (THT), Nigeria’s leading Health Maintenance Organization (HMO) was founded in 1997 and commenced operations in June 1998. Renowned by our stakeholders for our reliability, we have been connecting our members to healthcare providers since 1998. Our unrivalled 18 years industry track record has seen us build a formidable reputation in Nigeria and we remain the HMO of choice for over 300,000 members and over 500 corporate clients and government institutions. We were the first HMO to be registered in Nigeria and 18 years later, we are still number one in the market. We are one of the very few HMOs that can boast the financial and technical backing of a world class company – Liberty Health (a member of the Liberty Group).
We are recruiting to fill the position below:
Job Title: Enrolment / Membership Executive
Location: Lagos, Nigeria
Job type: Full-time
Job Descriptions
- Registration and Enrolment of New and Existing Business for Health cover.
- Evaluation and vetting of New Applications for New and Existing Businesses.
- Processing of New Registrations with the Company software enterprise.
- Design and generate all relevant reports to relevant units as and when due.
- Resignation of Member Policy as and when due with proper documentation.
- Uploading and processing of members banking details and other self-identification documents via the company software enterprise.
- Generate and distribute membership certificates for completed registrations
- Management and resolution of enquiries and complaints.
- Documentation and files processing.
- Establishes entry priorities.
- Maintains data entry requirements by following data program techniques and procedures.
- Maintains customer confidence and protects operations by keeping information confidential
- Maintains operations by following policies and procedures and reporting needed changes.
- Reconciliation of Members Data and information.
- Execute Full process of business/ group applications.
- Work with other team members in the unit
- Carry out other tasks as assigned.
Qualifications and Experience
- Minimum of Bachelor’s Degree.
- Data entry experience.
- 2 – 3 years of work experiences in related operations.
Additional Information
- Attention to details (accuracy)
- Good communication skills (verbal and written)
- Teamwork
- Data entry skills
- Confidentiality
- Presentation skills and organizational skills.
- Numerical Analysis and Problem Assessment, Judgment and Decision making.
- Timeliness
- Multi-tasking
- Compliance
- Proficient in Microsoft office suites (word, excel, power point and outlook)
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Account Officer
Location: Lagos
Job Description
- Maintain records of business costs, such as labor and material
- Handle accounts payable and receivable
- Check invoices for inaccuracies
- Reconcile accounts with the general ledger
- Handle general account queries
- Contact clients about invoices that are past due
Qualifications
- At least 1- 2 years of relevant experience
- B.Sc. in Accounts
- Excellent interpersonal skills
- Proficiency in Excel
- Great analytical skills
- Eye for detail
Additional Information
- Attention to details (accuracy)
- Good communication skills (verbal and written)
- Teamwork
- Data entry skills
- Confidentiality
- Presentation skills and organizational skills.
- Numerical Analysis and Problem Assessment, Judgment and Decision making.
- Timeliness
- Multi-tasking
- Compliance
- Proficient in Microsoft office suites (word, excel, power point and outlook).
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Quality Assurance / Renewals Executive
Location: Lagos
Job Description
- Generate samples of business data from applications processed.
- Review and generate reports from daily tasks on processed applications.
- Generate and prepare trend analysis report at required frequency (daily, weekly, monthly, quarterly and annually).
- Auditing and follow up on enquiries, issues resolutions and treatment of complaints.
- Auditing of all received correspondences.
- Ensure all errors are identified, escalated and fixed within an allowable timeline within the unit.
- Ensure proper documentation of gaps/ variation identified, root cause and corrective measures for such variations.
- Processing of Renewals for Existing Businesses.
- Vetting of Existing Business Premiums and subscription
- Review the validity and status of Business Subscription
- Reviewed, approved and monitored the implementation and effectiveness of corrective action plans.
- Performed Quality Process Reviews to help ensure that operations in departments are prepared for external inspections and audits.
- Execute audits of work processes and measure quality data for review to ensure finished product complies with quality standards prior to delivery.
- Provide analysis of data and recommend preventative or corrective action to maintain adherence to quality standards
- Identify compliance issues and areas for corrective/preventive action and follow up to assess the proper identification of problem cause and implementation of effective countermeasures.
- Maintains operations by following policies and procedures and reporting needed changes.
- Generate, prepare and present audit report to Manager.
- Carry out any other tasks as assigned.
- Work with other team members in the unit.
Qualifications
- Minimum of a Bachelor’s Degree.
- 2-3 years of work experience in related operations
Other Requirements:
- Attention to details, strategic thinking and analysis
- Good communication skills (verbal and written).
- Strong Presentation and Organizational skills.
- Numerical Analysis and Problem Assessment, Judgment and Decision making.
- Timeliness
- Writing
- Multi-tasking
- Compliance
- Teamwork.
- Proficient in Microsoft office suites (word, excel, power point and outlook).
Deadline: 3rd February, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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