AXA Mansard is one of the foremost Financial Institutions in Nigeria, that has been offering world class financial services over the years.
We are recruiting to fill the position below:
Job Title: Sales Executive
Location: Lagos
Key Responsibilities and Accountabilities
- Identify and establish business relationship with potential clients.
- Provide excellent customer service delivery to clients.
- Use product knowledge to maximize the sale of appropriate products that meet the need of the customer.
- Develop network in high Income persons’ market space to find prospective clients.
- Work on generating list of prospective clients.
- Develop sales through effective identification and analysis of the financial needs of clients.
- Use product knowledge to maximize the sale of appropriate products that meet the need of the customer
- Maintain high presence at social functions and events to enhance AXA Mansard’s market presence
- Maintain high level of customer interface thus leading to additional referrals from existing clients.
- Conduct discovery interviews and utilize information gathered to offer risk management solutions to clients.
Other activities aside key responsibilities:
- Submits weekly/monthly prospects list to the office manager which should result in sales.
- Generating of Leads which should result in sales.
- Cross selling of policies to existing and new customers
- Sales of all policies at their discretion to customers other than those who walk into the Agency office
- Willingness to attend social gathering that will benefit the business
Required Skills and Competencies
- OND in any course
- Exceptional customer service skills
- Excellent relationship management skills
- Sound knowledge of insurance
- Ability to use a computer system and necessary work tools such as MS Word and MS Excel
- Sound verbal communication and strong written communication skills
- Candidates should reside around Ikeja axis.
Job Title: Customer Service Assistant
Location: Lagos
Key Responsibilities and Accountabilities
- Attends to all walk-in customers, assisting them with their complaints, enquiries and concerns in an efficient and professional manner
- Ensure that all services to Customers are done within the specified turnaround time
- Creates further interest in the company’s products by enlightening Customers on other services offered
- Processes payment for all walk-in sales and renewals.
- Assists with Admin and facility management issues at the Agency office
- Carries out any other assignment delegated by the Agency Manager
Other Activities aside Key Responsibilities
- Submits weekly/monthly prospects list to the office manager which should result in sales.
- Generating of Leads from high earning customers and to the office manager which should result in sales.
- Cross-selling of policies to existing and walk-in customers.
- Sales of all policies at their discretion to customers other than the ones who walk into the Centre which attracts sales commission
- Provide assistance for booking and renewing policies with the underwriting teams
Required Qualification, Experience, Skills and Competencies
- A Polytechnic National Diploma in any related course
- 0-2 years experience in a Customer Service role
- Exceptional customer service skills
- Excellent relationship management skills
- Sound knowledge of insurance
- Ability to use a computer system and necessary work tools such as MS Word and MS Excel
- Sound verbal communication and strong written communication skills
- Good negotiation skill.
- Candidates should reside around Ikeja axis.
Job Title: Team Lead – Sales
Location: Lagos
Key Responsibilities and Accountabilities
- Coordinate team’s marketing & sales activities and provides routine report.
- Identify and establish business relationship with potential clients.
- Use product knowledge to maximize the sale of appropriate products that meet the need of the customer.
- Train and supervise the team in marketing and selling the organization products.
- Provide excellent customer service delivery to clients.
- Develop network in high Income persons’ market space to find prospective clients.
- Work on generating a huge list of prospective clients.
- Develop and close sales through effective identification and analysis of the financial needs of clients.
- Maintain high presence at social functions and events to enhance AXA Mansard’s market presence.
- Maintain high level of customer interface thus leading to additional referrals from existing clients.
- Conduct discovery interviews and utilize information gathered to offer risk management solutions to clients.
- Delivery of set personal and team’s sales target.
Other Activities aside Key Responsibilities:
- Submits weekly/monthly prospects list to the office manager which should result to sales.
- Generating of Leads which should result to sales.
- Makes input on team member’s performance appraisal.
- Reporting market trends, fixed intelligent and competitors marketing activities.
- Cross selling of policies to existing and new customers.
- Sales of all policies at their discretion to customers other than the ones who walk into the Agency office.
- Booking and renewing policies with the underwriting teams.
- Willingness to attend social gathering that will benefit the business.
Required Qualification, Experience, Skills and Competencies
- A University degree in any related course
- 2-3 years experience in a Team Lead role Selling Insurance products
- Exceptional customer service skills
- Excellent relationship management skills
- Sound knowledge of insurance
- Ability to grasp new concepts fast
- Ability to use a computer system and necessary work tools such as MS Word and MS Excel
- Sound verbal communication and strong written communication skills
- Sales skill
- Candidates should reside around Ikeja axis.
Deadline: 29th February, 2020.
How to Apply
Interested and qualified candidates should send their CV to: daniel.owo@agency-axamansard.com using the Job Title as the subject of the email.
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