Software Support Engineer Job in a Reputable IT Firm

Willers Solutions Limited – Our client, a reputable IT firm is recruiting suitably qualified candidates to fill the position below:

Job Title: Software Support Engineer

Location: Lagos

Job Description

• Field incoming problems from end users to resolve application, hardware and provide Dynamics 365 Finance and Operations software issues;
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Help define IT infrastructure strategy, architecture, and processes
• Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
• Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders;
• Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner;
• Lead large IT projects, including the design and deployment of new IT systems and services
• Assess vendors and develop test strategies for new hardware and software
• Troubleshoot hardware and software issues

Requirements

• Bachelor’s Degree in Computer Science/Engineering, Information Technology or related discipline
• Min of 3 – 5 years of experience in a technical support environment.
• Microsoft SQL Server Administration
• Windows Server Administration
• Microsoft Azure Virtual Machine Management
• Microsoft Office 365 Knowledge
• Azure Active directory
• Experience with Microsoft Dynamics AX, NAV or Any Other ERP Solution would be an asset.

Deadline: 14th January, 2020.

How to Apply
Interested and qualified candidates should send their CV “MS Word Format” to: dorathy.chienyinem@willerssolutions.com Using “Software Support Engineer” as the subject of the mail.

Note: Only qualified candidates would be shortlisted.