Emelex Integrated Services Limited is recruiting suitably qualified candidates to fill the positions below:
Job Title: Account Manager
Location: Lagos
Responsibilities
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
Requirements
- Bachelor’s degree in Sales, Communications, or related field.
- More education or experience may be preferred.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
Job Title: Project Manager
Location: Lagos
Responsibilities
- Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
- Meeting with project team members to identify and resolve issues.
- Submitting project deliverable and ensuring that they adhere to quality standards.
- Preparing status reports by gathering, analyzing and summarizing relevant information.
- Establishing effective project communication plans and ensuring their execution.
- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
- Coordinating the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
- Identifying and developing new opportunities with clients.
- Obtaining customer acceptance of project deliverables.
- Managing customer satisfaction within project transition period.
Requirements
- A bachelor’s degree or master degree in a related field.
- Project Management Professional (PMP) certification is a plus.
- Proven experience in project management.
- Ability to lead project teams of various sizes and see them through to completion.
- Strong understanding of formal project management methodologies.
- Experience as a construction project manager, IT project manager or ERP project manager.
- Able to complete projects in a timely manner.
- Budget management experience.
How to Apply
Interested and qualified candidates should send their CV to: emelexintegratedservices@gmail.com clearly indicating the “Job Title” as the subject of your mail.
Application Deadline 28th February, 2020.
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