Job Vacancies at Lumos Nigeria

Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small instalments using their mobile phones

We are recruiting to fill the position below:

Job Title: Corporate Sales Manager

Location: Lagos

Job Description

• The Corporate Sales Manager is responsible for identifying, developing a robust Corporate funnel, making pitches, closing large volumes, maximizing sales and revenue opportunities for Lumos.
• The role holder will be responsible and accountable for Corporate sales (E2E).
• Key relationships and influence include Marketing, DMD Commercial, Supply Chain Leads, Executive Management (CEO’s office), CSS- Telesale.

Job Summary

• Identify, develop, and manage engagement with big organisations.
• Identify executives of registered and recognised Co-operative organisations, scheduling appointments, handling sales pitch and closing large volumes.
• Develop and implement Corporate marketing plans to align with overall business goals.
• Manage relationship with top level executives across recognised organisation.
• Attend annual general meetings, Business conferences, trade exhibition of big organisation
• Explore cross selling opportunities within the organisation (corporate sales and secondary partnerships).
• Analyse various data to deliver data-driven strategies in order to achieve KPIs

Job Responsibilities

• Delivering sales pitches and presentations to large organizations and Cooperatives to make a purchase.
• Scheduling meetings for big ticket transactions with corporate customers to discuss how Lumos can effectively meet the needs of the customer.
• Identify Government projects, associations, requiring Lumos Solution and presenting to management upon analyzing impact and profitability to the business.
• Carry out surveys and research to unveil information that can lead to greater sales, such as market trends, viable leads, and avenues for new sales opportunities.
• Attend conferences, events and trade shows to expand Lumos network and increase market share.

Skills & Knowledge
Educational Qualifications & Functional / Technical Skills:

• Minimum of bachelor’s degree in business or related field. However, hand’s on experience managing B2B transactions is more relevant.
• Personal network, forecasting and Demand planning skills will be an added advantage

Relevant Experience:

• 5-7 years hands- on experience B2B Sales.
• Excellent interpersonal skills and an ability to build strong relationships with Big organisation.
• Strong personal network within the industry.
• Driven, highly motivated and passionate about sales.
• Professional sales training would be an advantage but not essential.

Other Requirements (Behavioral etc.):

• Good communication and presentation skills
• Commercial acumen and proficient in sales planning and execution
• Self starter, driven and performance-oriented
• Ability to unpack ambiguity and envision the end in mind and picture of success for Corporate sales.

Job Title: Field Service Coordinator

Location: Lagos

Description

• Manage installation, field service and churn process, according to company policy and procedures
• Supervise the performance of the Regional Technical Officers and ensure that they are providing agreed SLAs
• Provide data driven solutions, trend analysis and recommendations weekly for continuous improvement
• Provide periodical (daily/weekly) progress reports on team activities.
• Performance appraisal of all reporting lines
• Adhere to all laid down Service and Policy guidelines
• Cross functional involvements with different teams for periodic exercises e.g. Stock counts & Installation
• Ensure stock assigned to team is properly utilized and cared for to avoid loss or damages
• Other adhoc duties as the need arises.
• Optimize service delivery to guarantee customer satisfaction
• Provision of planning support to all support staff
• Provide field reports on Solar Power System (SPS) activities in assigned territory to Line Managers
• Ensure proper record keeping of replacement & faulty systems in client location
• Effective use of the CRM to document all customer interactions

Requirements
Educational Qualifications & Functional / Technical Skills:

• HND / BSc Engineering / Sciences
• Minimum of 3 year working experience in a co-ordination/planning capacity
• Minimum of 3 year working experience with Solar Energy Systems with Telecoms an added advantage
• Customer service or process management experience (not less than 3 years)
• Understanding of the principles of CRM and Customer Management
• Understanding of the principles of Business Intelligence and Reporting
• Good interpersonal and relationship building skills.

Relevant Experience:

• Understand Solar Systems and Product Development principles
• Proven record of achieving business success
• Good oral and written communication skills; Report writing, Presentation
• Experience in Delighting Customers / Clients.

Other requirements (Behavioural etc.):

• Result and service orientation
• Ability to travel during work when required
• People Management; good with people – calm mien, good at building relationships
• Analytical minded
• Ability to work under pressure
• Conflict management and team building skills
• Attention to detail
• High quotient of integrity.

Deadline: 6th March, 2020.

Method of Application
Interested and qualified candidates should send their CV to: careers@lumos.com.ng using the “Job Title” as the subject of the mail.