Evan-Nat Nigeria Limited is looking to recruit suitably qualified candidates to fill the position below:
Job Title: Customer Service Representative
Location: Edo
Job Description
- Maintaning a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- General education HND / B.Sc or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Title: Management Consultant
Location: Edo
Job Description
- Facilitate discussions with the client to elaborate on the areas of proposed improvements.
- Define the problem concisely and hypothesize the proposed solution.
- Consolidate the findings from the analysis and present solutions to the client
- Develop and present a plan to implement the recommended changes.
Skills and Qualifications
- Management Degree (HND / B.Sc) or equivalent.
- Ability to structure and manage intensive workloads.
- A worthy team player, dedicated to contributing toward the outcome desired by the team.
- High degree of emotional intelligence to effectively deal with increasingly diverse clients and teams.
- Confidence and maturity to work with senior executives.
- Well-developed core consulting skills of research, analysis, presentation, and attention to detail.
- Exceptional problem-solving skills – an analytical, innovative, and creative mindset.
- Exceptional written and verbal communication skills.
- Ability to be self-directed and be an independent contributor to the team.
Deadline: 30th May, 2020.
Method of Application
Interested and qualified candidates should send their CV to: info.evannatnigltd@gmail.com using the “Job Title” as the subject of the email.
Note: Only Benin / Edo state base applicants are encouraged to apply and will be considered if meet requirements.
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