Job Opportunities at Vodacom Nigeria

Vodacom Business, a wholly-owned subsidiary of the Vodacom Group, is a leading pan-African corporate connectivity and telecommunications provider that has brought affordable and reliable connectivity to Africa since 1992. In that time, we have built strong relationships in the sectors that are driving the continent’s economic growth; helping them stay connected across Africa, and to the rest of the world.

We are recruiting to fill the position below:

Job Title: Vendor Management Support Officer

Location: Lagos
Job type: Full-time
Band: Band H
Department: Operations
Employment Type: Permanent
Reporting to: Manager – Vendor Management

Your Role

• The job holder shall increase customer satisfaction, reduced costs and better quality of service from the Vendors such that when and if problems arise the business will be rest assured that a well-managed vendor will be quick to remedy the situation.

Key Accountabilities

• Measure the quality and timelines of delivery;
• Ensuring that the vendor is meeting service levels set as part of the contract.
• Administer and track service penalties when service levels are not met.
• Hold service review meetings to determine performance related to SLAs.
• Ensure that the vendor is informed of changes to services, implementation of additional services and maintenance requirements in time for the vendor to implement in line with expectations.
• Drive process improvements with the vendor as inefficiencies in operations or customer experience surface.
• Develop reporting to inform how the vendor is performing, including key trends.
• Change Control – Ensures that all changes and requirements presented to the vendor are defined through business requirements and have appropriate approvals.
• Ensures that the vendor meets company criteria according to established guidelines (documentation, quality, business practices, ethics, availability of staff, etc)
• Collaborates with vendor to create clear program goals. Communicates goals internally so that staff is aware of expectations and consequences.
• Monitors results against goals; proactively reviews indices to preempt customer dissatisfaction
• Oversees the accuracy and timelines of the vendor reporting. Ensures that report meets needs.
• Maintains vendor calendar of agreement and renewals
• Strong technical/functional understanding of vendor management tool-sets.
• Ability to prepare and effectively lead negotiation sessions
• Manage the vendor to the responsibilities outlined in the contract and statement of work and be creative when contracts do not address certain issues.
• Must understand the financial repercussions of vendor operations. Measure the quality and timeliness of delivery, as well as understanding core operation management variables and calculations.
• Control and regulate vendor performance by early adoption of vendor service offerings, co-development of functionality and operations; and advocating for the vendor where necessary.
• Understand how the interrelationship of processes, technologies, and people create results. Understands how to create mutually beneficial opportunities for company and vendor using this information.
• Understand the vendors operations as is often required to manage teams of several vendor employees.
• Has experience in a broad range of vendor management skill set.

Requirements

• The job holder must have a Bachelor’s degree in Electrical / Electronic Engineering or related degree with a minimum of 5 years’ experience in managing global vendor relationships in an ICT/Telecoms Industry.
• Possession of an MBA / Master’s degree in relevant discipline will be an added advantage.

Job Knowledge:

• Good technical reporting skills. E.g usage of excel, charts, presentations etc.
• Well versed in key terminologies associated with contracts and understand how they interrelate. E.g. indemnification, intellectual property, force majeure, amendments etc.
• Leverage on relationship management having strong relationship-building, alignment-building and negotiation skills with the ability to be personable and tenacious as the situation requires.
• Excellent writing and communication skills including listening and negotiation; have the ability to build and maintain relationships and work well as part of the team.
• Ability to work in fast-paced, global environment.
• Big picture thinking coupled with a strong focus on details: metrics, processes and contract

Job Related Skills:

• Must have the ability to work with little or no supervision
• Must be able to multitask
• Organizational skills
• Team Leadership Experience
• Financial and Quantitative Analysis skills
• Strategic / Big Picture Thinking
• Relationship Management skills
• Contract Management skills

Job Title: RF and Microwave Design Specialist

Location: Lagos
Job type: Full-time
Band: Band H
Department: Operations
Employment Type: Permanent
Reporting to: Senior Manager, Network Operations

Key Accountabilities

• Support the VBN National Broadband Wireless access (BWA) and point to point (PTP) networks with emphasis on uptime.
• Design Customer access RF / BWA links, ensuring designs meet both network and client requirements.
• Preparation of path analysis diagram, installation manuals and all other documents required in the installation of customer access circuits (BWA & PTP).
• Provide 2nd Level support for the VBN Microwave network.
• Work with the Network operations and engineering teams in the development of Vendor certification process and procedure.
• Continuous improvement of prepared technical documents for the network in Nigeria.
• Produce Diagrams explaining Design choices; network Costs, BoQ, mast height request and support bids or proposals when required.
• Interface with the network engineering transmission team for inter-related assignments.
• Manage and ensure all microwave circuits are designed according to the VBN product catalogue and all other VBN technical policies
• Perform regular audit of the network to determine the state of all installed microwave elements
• Assist in capacity optimization, transmission planning and frequency allocation.
• Support the Network Support team as required

Objectives / KPI’s:

• Ensure that all assigned tickets are treated within the stipulated OLA.
• Ensure that all installation manuals (IMs) issued to the project manager (PM) and field installation teams are done accurately with no errors.
• Ensure that all RF and Path analysis carried out have no errors
• Provide high level support for all BWA and PTP installation done on the network.
• Ensure data accuracy and maintenance of all planning tools used in RF analysis.
• Ensure all site survey documents are properly analysed.

Communications and Work Relationships:

• Internal: All stakeholders in Vodacom
• External: Customers, Vendors, OEM’s

Knowledge, Skills, Experience and Competency Requirements
Knowledge:

• Good technical reporting skills. e.g. usage of Microsoft Visio, Excel and word etc.
• Sound operational experience with a minimum of 5 years working as a field operation engineer or network operation centre engineer.
• Familiarity with network planning tools like Google Earth, ATDI and other RF planning tools.
• Familiarity with Network access elements e.g. Microwave and millimetre-wave Radios (SAF, Ceragon, NEC, Radwin, Proxim, SIKLU) etc.
• Desktop research skills, a good understanding of the concept of trade-off during design and an ability to work with little or no supervision.

Skills:

• Excellent communication skills and ability to translate customer requirement into technical installation documents.
• Ability to work in fast-paced, global and collaborative environment.
• Big picture thinking coupled with a strong focus on details, processes and documentation
• Multitasking ability and ability to work with little or no supervision
• Organizational skills

Qualification / Experience Required:

• Required; with 3-5 years’ post NYSC experience especially in a network support or field operations function.

Job Title: Senior Manager, Human Resources

Location: Lagos
Job type: Full-time
Band: Band H
Employment Type: Permanent

Key Roles / Qualification

• The position holder will play a critical role in the design and implementation of strategic initiatives of the department – Organizational Re-Design and Change Management across the business and the future of Work, Talent Acquisition & Management, Training and Development, HR Policies, Labour & Employment Law Compliance, and HR Analytics.
• The preferred candidate must have Bachelor’s Degree or HND in any Social Science discipline with a minimum of 5 years post NYSC experience preferably in the telecoms industry.
• Must be a Member of Chartered Institute of Personnel Management of Nigeria (CIPM). Possession of an MBA/Master’s degree in relevant discipline will be an added advantage.
• The Job holder must have deep knowledge of Organizational Re-Design and Change Management across the business and the future work, Nigeria labour relations, HR Metrics and Analysis and Graphics design.

Key Accountabilities

• Implement Organizational Re-Design and Change Programs across the business in readiness for the future of work.
• Interface with key stakeholders to ensure alignment with cross functional change activity.
• Ensure data integrity of people related information in the business unit.
• Drive organization efficiency in business areas (ensuring compliance with agreed spans & layers).
• Implement programs that aim to attract, measure, develop and manage the company’s talent pool.
• Management of corporate job descriptions and standards
• Provide statistical analysis of HR employment data for data-driven decision making and process improvement.
• Manage and implement personnel policies and procedures; prepares and maintains handbook on policies and procedures.
• Maintains knowledge of industry trends and employment legislation and ensure compliance.
• Develop and coordinate training and development programs for all employees. Drive training initiatives and recommend suitable training solutions for employees.
• Liaise with Government Agency – Industrial Training Fund (ITF) for the payment of 1% Annual Statutory Training Contribution and ensure reimbursement.
• Manage relationships with external facilitators and organizations that provide training for the organisation.
• Manage In-House Food vendor and ensure compliance with all Health and Safety Rules and Procedures as well as appoint new ones as appropriate.
• Perform other related duties and responsibilities as may be assigned occasionally by the Line Manager.

Competency
Knowledge:

• Strategic Human Resources Management.
• Knowledge of change management principles and methodologies.
• Proficiency with Microsoft Applications including Excel and PowerPoint, including the ability to present data in a clear and meaningful way.
• Excellent understanding of organizational structures, job design approaches.
• Outstanding communication abilities (written and oral), analytical capabilities
• Hands-on experience with Human Resources Information Systems (HRIS).
• Solid understanding of Employee and Labour Relations and payroll process

Skills:

• Excellent Interpersonal skill
• Complex problem-solving Skill
• Analytical thinking and innovation skills
• Creativity, originally and initiative skills
• Critical thinking and analysis Skills
• Emotional Intelligence Skills
• Active learning and learning strategies
• Strong sense of business ethics

Job Title: Finance Manager, Financial Reporting and Planning

Location: Lagos
Department: Finance
Reporting to: Senior Manager, Financial Reporting and Planning
Job type: Full-time
Band: Band G
Employment Type: Permanent

Your Role

• To facilitate accurate financial reporting for management report, group reporting, and statutory financial statement.

Key Accountabilities

• Review of general ledger accounts to ensure transactions are complete and captured in line with relevant financial reporting standards;
• Support month and year end close process;
• Adherence to monthly closing checklist and closing calendar;
• Timely completion of monthly management reports;
• Ensure accurate preparation and submission of VBN HFM Reports to Group;
• Respond to financial reporting queries from the Group;
• Assist in the provision of financial analysis suitable for decision making;
• Assist in the preparation of annual budgets, forecasts and projections;
• Prepare the Annual Financial Statements;
• Assist in ensuring timely completions of External Audits. Respond to queries from auditors and ensure implementation of all recommendations raised during the audit;
• Provide ad-hoc analysis requests from the Finance Director.

Communications and Work Relationships:

• Internal: All Staff
• External:  External Auditors
• Other Business Units: All Departments

Knowledge, Skills, Experience and Competency Requirements

• Strong technical accounting skills including a deep understanding of the International Financial Reporting Standards (IFRS) and its business application
• Exceptional financial modelling skills
• Exceptional analytical problem-solving skills
• Good working experience with Microsoft office tools especially Microsoft excel and power point.
• Experience in preparation of statutory financial statements
• Strong presentation skills
• Attention to details
• Highly organized and efficient
• Big 4 audit firm experience highly desired.
• Ability to research and report on various technical accounting issues

Job Title: Finance Manager, Tax

Location: Lagos
Department: Finance
Reporting to: EHOD, Finance
Job type: Full-time
Band: Band G
Employment Type: Permanent

Your Role

• Responsible for Tax functions within the Company by Leading the Tax team to facilitate efficient tax strategies to reduce the Company tax exposure while remaining compliant with generally accepted accounting principles and the law.

Key Accountabilities include

• Assist the Company to create tax strategies to reduce the Company tax exposure while remaining compliant with generally accepted accounting principles and the law.
• Assisting the Company to interpret and understand tax laws and must occasionally explain tax law and its implications to the Company.
• Working with the Company’s tax Consultants in preparation of information for tax filings and audits.
• Preparing and filing taxes, financial planning, attending and participating in strategy meetings for the Company to understand tax implications of its actions.
• Preparing presentations and reports on tax situations, reporting, and law, and researching and reviewing past tax filings.
• Review of contracts before execution and follow through to ensure the appropriate taxes are applied and deducted.
• Supervise the monthly payroll computation and advise on payment to relevant regulatory agencies as regards payroll deductions.
• Analyse and evaluate the direct and indirect taxes, and levies and ensure remittances are done within the provided timeline to avoid incidence of penalties and interest for non-compliance with tax obligations.
• Ensure accuracy, quality and timely submission of monthly and annual tax filings, and periodic reporting obligations.
• Manage tax audits effectively and efficiently through the appointed tax consultants end provide measure to minimise cost of compliance.
• Ensure all reporting timelines are met.
• Any other duty as may be directed by the Finance Director.

Communications and Work Relationships:

• Internal: All staff
• External: Banks, Vendors, Clients.
• Other Business Units: All Departments

Job Related Skills

• Must have the ability to work with little or no supervision
• Must be able to multitask
• Organizational skills
• Team Leadership Experience
• Financial and Quantitative Analysis skills
• Strategic/ Big Picture Thinking
• Relationship Management skills
• Contract Management skills

Knowledge, Skills, Experience and Competency requirements

• Strong technical knowledge of Nigerian Tax and its business application preferably from a Telecommunication, manufacturing company or any of the big four accounting firm.
• Exceptional analytical problem-solving skills.
• Attention to details.
• Highly organized and efficient.
• Ability to take ownership and leadership of task.
• Good communication, presentation and people management skills.
• Very comfortable with Microsoft office applications and SAGE Accounting Packages
• A graduate of accountancy or any related discipline with a minimum of Second Class Upper/Upper Credit
• ACA/ACCA qualified with at least 7 years cognate experience
• Possession of an MBA/Master’s degree in relevant discipline will be an added advantage

Deadline: 27th March, 2020.

How to Apply
Interested and qualified candidates should send their CV to: careersng@vodacom.com using the Job Title as subject of the email.

Note: You will be contacted if you are qualified for the job.