Job Recruitment at Yummie Delite

Yummie Delite provides healthy meals, prepared using high quality ingredients, under hygienic environment and served fast, based on a central theme of Basmati Rice, Noodles, Spaghetti and Swallow. The meals cater for variety of clients and are delivered hot , fresh and faster than other fast food outlets in Nigeria, Our dishes are cooked to order, not assembled to order.

We are recruiting to fill the position below:

Job Title: Customer Care Personnel

Location: Lagos

Job Brief

  • We are hiring a Customer Service Representative to manage our customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

 

Job Title: Business Development Personnel

Location: Lagos

Job Brief

  • We are looking for a talented Marketing Executive to undertake marketing projects for the benefit of our company.
  • You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements.
  • The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies.
  • He/she must bring forth a strong arsenal of techniques and methods to promote our services and public image.

Responsibilities

  • Conceive and develop efficient and intuitive marketing strategies
  • Organize and oversee advertising/communication campaigns (social media etc.), exhibitions and promotional events
  • Initiate and control surveys to assess customer requirements and dedication
  • Write copy for diverse marketing distributions (brochures, proposals, website material etc.)
  • Monitor progress of campaigns using various metrics and submit reports of performance
  • Collaborate with managers in preparing budgets and monitoring expenses

Requirements

  • Proven experience as marketing executive or similar role
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness

 

How to Apply
Interested and qualified candidates should send their CV to: yummiedelite@gmail.com using the “Job title” as subject of the email.

Application Deadline 6th March, 2020.


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