Key Account Manager Job in a Digital, Content & Creative Agency

Pivotage Consulting – Our client, a Digital, Content & Creative Agency that focuses on creating captivating brand experiences that resonate and deepens brand loyalty is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Key Account Manager

Ref. Number: DMS / 1013 / IMM
Location: Gbagada, Lagos
Type: Full Time

Job Summary
The Key Account Manager will handle a handful of advertising and marketing accounts, and serve as the primary point of agency contact for their clients. And also represent the client at agency meetings.

Job Requirements

• Proven work experience as a Key Account Manager or client service Manager.
• Excellent oral and written communication and interpersonal skills
• A proactive attitude, with the ability to use initiative and be flexible
• Excellent organizational skills
• The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail
• Effective team working skills
• Outstanding influencing and negotiation skills
• Passion for advertising and an understanding of what makes a good advertisement
• Resilience, to enable you to deal with problems and constructive criticism
• IT literacy and an awareness of how the industry is developing in light of new communication technologies.

Job Responsibilities
The key responsibilities for this role include:

• Serve as the lead point of contact for all clients accounts management matters.
• Building and maintaining strong, long-lasting customer relationships.
• Working closely with sales and marketing teams to prepare presentations and sales pitches.
• Designing marketing strategies and media proposals.
• Handling client communications and writing client reports.
• Preparing reports on various account status.
• Communicating the client’s agendas to other staff members.
• Monitoring budgets, spending and revenue, and explaining cost factors to clients.
• Identifying new clients and potential business opportunities as well as upselling products and services.
• Ensuring timely and successful delivery of campaigns according to customer needs and objectives
• Assist with challenging client requests or issue escalations as needed.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.

Deadline: 25th March, 2020.

Method of Application
Interested and qualified candidates should send their CV in MS Word format only to: recruitment@pivotageconsulting.com using the “Job Title” as the subject of the email.