Key Accounts Manager Job at ConSol Limited

ConSol Limited (Consol) is the leading provider of Contact Centre Services, Consultancy Services & Enterprise Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations. At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager

Location: Lagos

Job Duties/ Responsibilities/ Accountabilities

• Maintaining existing client relationships and ensuring that there are continued business transactions from the clients.
• Initiate and develop client relationships to drive customer satisfaction.
• Drive sales for all of ConSols’ products and Services.
• Identify new and strategic business opportunities in alignment with the vision of the organization.
• Develop innovative proposals and presentations that clearly demonstrate the unique value of ConSols’ Solutions.
• Analyze potential partner relationships for ConSols’ product lines.
• Responsible for end-to-end sales; from initial contact and understanding of client needs to delivery and closure.
• Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability.
• Researching and evaluating new product opportunities, demand for potential products and customer needs and insight.
• Act as a first point of contact for all enquiries regarding ConSols’ services and provide a first response to such enquiries ensuring follow up to possible closure.
• Overall marketing strategy and execution of plans for the existing products.
• Analysis of the effectiveness of all marketing efforts.
• Working with product development teams to manage new product development for clients.
• Managing communication channels for product distribution to clients.
• Ensuring effective, brand marketing communications, including the company website, print communication, and advertising.
• Managing communication channels for product distribution to clients.
• Represent the organization in all presentations, meetings, fairs, conferences and such like.
• Be responsible for training (as Trainer), coaching, mentoring, and human capacity development of staff and external training delegates.

Deadline: 23rd March, 2020.

How to Apply
Interested and qualified candidates should send their Applications to: apply@consollimited.com with the title “Key Accounts Manager”.