Pickmeup International Company Job Recruitment

Job Title: Administrative Staff

Location: Port Harcourt, Rivers

Job Description

• Monitor the operation and general activities of customers and drivers.
• Monitor drivers relationship with customers.
• Identifying trends and rending optimum service to customers.
• Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
• Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
• Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
• Establish and maintain professional friendly relationship with drivers.
• Collaborate with relevant departments e.g marketing in deploying promos and other activities.
• Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
• Provide weekly report for all activities and department.

Eligibility

• Applicant must have three (3) or minimum of two (2) years experience with a ride hailing firm with IT knowledge.
• Applicant must posses good computer and telecommunication skills.
• Applicant must be innovative and creative.
• Applicant must have the ability to work to achieve set targets and goals.
• Applicant must have the ability to work in a competitive environment.

Job Title: Experienced Manager

Location: Port Harcourt, Rivers

Job Description

• Responsible for promoting and publicizing the companyТs brand and services.
• Carrying out the daily tasks that keep department functioning.
• Overseeing and developing marketing campaigns.
• Devising and developing ideas and strategies.
• Work to achieve the companyТs target.
• Make strategic decisions to prioritize within functional area; guide and set goals for the overall team.
• Coach others – directly or indirectly – on strategic thinking & prioritization.
• Develop analytical frameworks to support the company in business decision-making.
• Identify operational weaknesses and help improve or innovate new processes.
• Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels.
• Present models, findings and insights to senior management to drive business decisions.

Eligibility

• Applicant must have three (3) or minimum of two (2) years experience with a ride hailing firm.
• Applicant must posses good qualities of a Manager and managerial skills.
• Applicant must be innovative and creative.
• Applicant must have the ability to work to achieve set targets and goals.
• Applicant must have the ability to work in a competitive environment.