Ongoing Recruitment at Medecins du Monde (MdM)

Medecins du Monde (MdM) is an international humanitarian organization whose mission is to provide medical care for the most vulnerable populations, the world over, including France. It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek at all times to encourage close working relationships with populations in its care. MdM operating in Nigeria, Borno state since October 2016.

We are recruiting to fill the position of:

Job Title: Pharmacy Assistant

Location: Damboa, Borno

Main Responsibilities

• Under the supervision of the pharmacist in Damboa and with the functional supervision of Pharmaco, the Pharmacy Assistant will assist the pharmacist in carrying out daily activities in the pharmacy.
• S/He will also support mobile clinics in Damboa to carry out day to day pharmacy related activities.
• Assist the pharmacist in implementing a quality drugs supply system in line with MdM standards
• Assist the pharmacist in the reception and preparation of orders
• Reporting and attendance to meetings
• Stock management in link with mobile clinics
• Dispensing of drugs to patients and patients counseling
• Collection, inventory and analysis of weekly drugs consumption and requests

Tasks Description

• Assist the pharmacist in implementing a quality drugs supply system in line with MdM standards.
• Update in a timely way the stock movement (IN/OUT) from the pharmacy on stock cards
• Monitor, and record manually the daily temperature and humidity of the pharmacy warehouse
• Alert the pharmacist in case of deviation from MdM set standards.
• Organize and supervise the cleaning of the pharmacy warehouse
• Participate in analysis of needs, preparation of regular forecasts, calculation of replenishment orders and buffer stocks of the project
• Ensure all boxes and items are proper identified and registered in stock cards
• Support pharmacy assistant in the weekly drugs requests to MdM pharmacy
• Collaborate closely with the pharmacist and build the capacities of dispensers of supported health facilities and mobile clinics.

Assist the pharmacist in the reception and preparation of orders:

Support the pharmacist to:

• Check quantities and quality of the received items
• Integrate all received items into physical stock
• Prepare and distribute the drugs according mobile clinics requests and projects needs
• Check the rationality of the requests
• Pack supply request from the supported facilities and mobile clinics in a timely way
• Update the stock cards according to the stock movements

Reporting and attendance to meetings:

• Support the mobile clinic to prepare request for the clinic and validate with Medical supervisor.
• Liaise/inform clinician, doctors and midwife about drug availability.
• Participate in a pro-active way to MdM internal meetings (medical, security…)
• Participate in all the trainings organized by MDM.
• Stock management in link with mobile clinics
• Stock management in link with mobile clinics
• Prepare all the necessary drugs, material and equipment for mobile clinics and ensure that everything is ready before leaving MdM office
• Store drugs according to instructions and standards.
• Realize the pharmacy stock management (in/out) at the mobile clinics
• Calculate daily consumption for each item in order to anticipate any shortage
• Do a weekly physical inventory of mobile clinic pharmacy
• Support the mobile clinic team in the preparation of weekly drugs orders to MdM central pharmacy with the assistance of the medical supervisor.
• Monitor the supply quantity, expiration dates and quality of medicines and medical supplies.

Dispensing of drugs to patients and patients counseling:

• To support the team in drug dispensing in case of need.
• Give drugs according to medical prescription.
• Indicate the name, presentation and dosage of the drugs on the dispensing bag.
• Explain to the patient how to take the treatment and make sure that the explanations have been understood
• Explain the potential side effects of a drug to the patients
• Fill in the daily consumption form for each item.
• Ensure patient confidentiality is respected and treat all the patients with respect and dignity

Collection, inventory and analysis of weekly drugs consumption and requests:

• Collect the daily mobile clinic consumption
• Participate to collect the weekly consumption and analysis of the medical stock needs

Others:

• Stand in for the pharmacist and perform his/ her essential functions while on leave for smooth running of MdM activities.
• Perform other additional duties on request of the Medical Supervisor/ PharmaCo and Pharmacist.
• Give suggestions to improve the functioning of MDM mobile clinics

Profile Required

• Preferred at least 1 year as professional pharmacist
• Strong sense of responsibilities and organization skills
• Strong sense of organization and attention to details
• Flexibility
• Good communication and team work
• Ability to work within a complex structure to ensure continuous supply of required
• Ability to work under pressure while maintaining a high level of accuracy
• Languages (spoken and written): English, Kanuri and Hausa

Job Title: Referral Nurse

Location: Maiduguri, Borno
Supervisor: Health Coordinator
Slots: 2

Main Responsibilities
Under the supervision of the Head Medical Supervisor, and the Health Coordinator, the Referral Nurse will be responsible for the following main activities to ensure the quality of care of patients referred from MdM clinics:

• Communication with field teams regarding new, existing and past referrals.
• Act as the key link between MdM and designated referral facilities.
• Receive the patient’s from MdM clinics at the place of referral and ensure their timely treatment by relevant services.
• Oversee any intervention and/or treatment of patients referred from MdM services.
• Facilitate appropriate discharge and follow up of MdM patients.
• Collection, computerization and analysis of weekly referral data.
• Reporting and attendance to relevant meetings.
• Documentation of treatment received and collection of invoices from the referral sites.

Task Descriptions
Communication:

• Be available to receive calls from the field team at all times.
• Produce daily and weekly report for the HealthCo.
• Create and maintain good working relationships with referral facility staff.
• Liaise with patient families or designated guardians as appropriate.
• Uphold the principle of confidentiality and actively promote the right of the patient to choose their care.
• Obtain consent from the patient verbal and written where necessary.
• At the end of each day, provide feedback to the medical supervisors or team leader of the field team(s) regarding the referral cases.
• Communicate all patient management with Health Coordinator or Programme Coordinator on a daily basis.
• Report any safety and security concerns to focal person as soon as possible.

Patient Management:

• Adhere to the СMdM Lifesaving Referral Criteria at all times and seek approval from line manager on any referrals which do not meet criteria.
• Adhere to the terms of the MoU and MdM referral policy.
• Personally receive patients referred from MdM clinics at the designated referral sites.
• Ensure their timely care from referral facility staff.
• Liaise with referral facility staff on patient diagnosis, management and discharge plans.
• Provide feedback to MdM clinic supervisors on referral patients.
• Accompany MdM patients to other referral sites where necessary.
• Communicate all patient management with Health Coordinator or Programme Coordinator.
• Help to identify any gaps in referral site resources and notify appropriate persons.

Collection, computerization and analysis of weekly referral data:

• Submit daily report to the HealthCo on a daily basis
• Submit end of week report to the HealthCo on a weekly basis
• Liase with Monitoring and Evaluation Department regarding referral data collection when required.

Attendance to relevant meetings:

• Actively participate in MdM internal meetings
• Participate to all the trainings organized by MDM
• Participate in all relevant external trainings identified.

Documentation of treatment received and collection of invoices from the referral sites:

• Use the designated forms to document clearly the treatment received by each individual MdM patient.
• Submit invoices to the budget holder on a weekly basis with the accompanying treatment evidence.
• Resolve any discrepancies in the invoice(s) with the referral site focal person.
• Manage a small cash flow for patient and caretaker maintenance costs.

Others:

• Give suggestions to improve the functioning of MDM clinics and the referral pathway
• Be flexible in performing his/her duties to ensure that beneficiaries are getting good quality services
• Perform other additional duties on request of the line manager
• Inform immediately the security focal point in case of any security problem
• Because of the emergency relief nature of MDMТs work, working hours may be irregular and employees are expected to be flexible in their approach to working hours under emergency conditions.
• He/she works under the supervision of the Health Coordinator.
• The employee shall respect Mщdecins du Monde – FranceТs schedule and Terms and Conditions of Engagement for National Staff and is expected to be available anytime in order to answer to an emergency situation and be flexible and available beyond normal working hours if requested.
• This job description can be modified according to changes in MDM activities or in the context. It can be amended at any time after mutual consultation, in order to fit the requirements of the programs.

Specifications
Specifications are as follows:

• Nurse / Midwife with at least 2 years experience post qualification.
• Fluent in Hausa, Kanuri and English
• Excellent communication and networking skills
• Knowledge of UMTH, SSH and previous working experience within the hospitals is an asset
• Trained in Maiduguri- an asset
• Ability to work flexibly in order to receive patients out of normal working hours (weekends and until 8pm)
• Strong commitment to humanitarian work.

Job Title: ICT Assistant

Location: Damboa, Borno

Job Description

• The ICT assistant works under the responsibility of the Admin/Base Logistician.
• He support the Admin/Base logistician to maintain IT equipment and communication

Tasks and Responsibilities
Objective 1: IT
Provide design, deployment and maintenance of MdM IT Infrastructure:

• Assist in supervision of the execution of various projects with an IT dimension
• Assist the Log Base in Design and Plan the implementation of each task, included the budget-related aspects, with the Heads of the affected Departments
• Be at the disposal of the Log base for any other tasks they deem necessary · Fulfil the following tasks (some of them being covered in the IT SOP):
  • Provide new starters with IT equipment set up to their needs
  • Manage the networks across all sites
  • Manage network prioritization due to limited bandwidth
  • Develop and put in place sound back-up systems
  • Establish and enforce various IT policies (setting up e-mails, use of internet, accounts deletion, etc)
  • Provide resolution to IT issues (repairs and maintenance)

Objective 2. Radio Communication

• Assure the VHF radio stand-by according to the planning, procedures and logistician instructions
• Monitor the MDM frequencies and clear them from none authorized users
• Fill the radio logbook (Location, date and hour of important messages or events)
• Stay close to the radio during his/her working time (to be able to hear all radio calls).
• Facilitate the communication between the bases and the employees
• Transmit messages between bases
• Relay messages from bases or vehicles when the signal is low
• Take messages and transmit them to the appropriate or intended person
• Control the radio equipment installation and maintenance
• Check that the batteries are charged.
• Check that the connections are tightened
• Check that the radio equipment are kept in good condition and clean them every day
• Update the call-signs and all important documents concerning the radio communication in collaboration with the deputy log base;

Assure the radio contacts:

• Make contact with bases and vehicles on the field as soon as possible in the morning (at 8h00 with the drivers) and every day.
• Make contact with the vehicles and other bases according to the procedures or instructions given by the Logistician
• Conduct the 16h00 radio contact (Situation, location of vehicles) and refer to the deputy Log base for eventual messages to send or receive from other bases
• Tracking the vehicles that are on the field
• Monitor the movements of vehicles when they are outside of base
• Track the movements between bases and contact at predefined points or time

Miscelaneous:

• Any other task might be asked by the line manager according to the department workload.

Qualification, Experience and Attribute of the Ideal Candidate

• Degree and post-graduate qualifications (or equivalent) in IT/Networks
• Minimum 2 years professional experience in related work within an INGO or Similar Organization
• Good spoken and written English
• Good knowledge of electrical, hardware and software maintenance and moving is mandatory
• Report Writing, Willing and able to live and work in demanding field conditions
• Good spoken and written English (Speaking, Reading, Writing), Hausa fluent, Kanuri, Fluent
• Flexible working hours Reporting deadlines Operate in low resource environments
• Able to conduct field travel
• Good communicator with proven organizational skills
• Ability to work under tight deadlines, team-work, High level of personal and professional integrity and trustworthiness
• Flexible working hours, Healthy and Physical capability of moving equipment,
• Ability to prioritize tasks and to solve problems;
• Ability to follow instructions,
• Ability to work both independents and as an effective team member,
• Ability to think and communicate clearly with others
• Commitment to humanitarian principles and action.
• Rigor, serious, honesty, accuracy

Job Title: IYCF Nurse Counsellor

Location: Maiduguri, Borno
Slots: 2

Job Description

• The Infant and Young Child Feeding (IYCF) Nurse (Counsellor) is in charge of social behavioral change interventions, including evidence-based counseling to mothers/care givres and households of children Under 24 Months.
• S/he also manage baby friendly space that support/mentor care group lead mothers in the Community.
• The Infant and Young Child Feeding (IYCF) Nurse (Counsellor) directly report to Deputy Nutrition Technical Advisor based in Maiduguri. S/he is also responsible for technical supervision of the Nutrition Technical Advisor.
• All technical trainings and supports must be based on up-to-date National guidelines, MDM guidelines and WHO guidelines as needed.

Specific Duties

• Conduct on-going assessment of all mothers with children Under 24 Months that attend OTP in MDM clinics.
• Complete and maintain individual breastfeeding beneficiary report cards.
• Perform close monitoring of all beneficiaries, including follow up checks with community mobilisers and summaries of total number of mothers attended to.
• Maintain clear communication with all other nutrition staff regarding the status of beneficiaries, including OTP nurse, screeners.
• Provide tailored one to one counseling sessions, based on initial assessments, offering practical advice and education to mothers on the key issues of Infant and Young child feeding practices.
• Ensure all mothers/care givers are aware of the importance of exclusive breastfeeding for the initial 6 months.
• Educate mothers on the dangers of feeding bottles through creating strong awareness in the community.
• Provide mothers with practical advice on correct attachment and positioning when breastfeeding, timely introduction of complementary foods and respond to any concerns or local taboos associated with IYCF.
• Ensure a comfortable, calm environment for counseling sessions and maintain good relationships with the beneficiaries.
• Ensure Intgeration of IYCF with MDM Emergency Nutrition/OTP Activities.
• Based on needs, the incumbent to will undertake any duties assigned by his/her line manager, and within the scope of MDM work in the country.

Hierarchical & Functional links:

• The Infant and Young Child Feeding (IYCF) Nurse (Counsellor) directly report to Deputy Nutrition Technical Advisor based in Maiduguri.
• S/he is also responsible for technical supervision of the Nutrition Technical Advisor; as well has functional link with the Health Services Quality Coordinator, Health Coordinator, Emergency Response Coordinator and Program Coordinator as needed.

Skills And Experience
Required profile:

• Diploma in Nursing
• At least 3 years of professional experience in relevant position, of which, 1 year of direct experience with INGO/NGO on Infant and Young Child Feeding practices that is integerated with CMAM.
• Relevant qualifications in Emergency Nutrition and development activities;
• Ability to create tools and monitoring process;
• Work experience in insecure environments is an advantage and/or knowledge of the cultural/social influences in North East Nigeria.

Required personal skills:

• Excellent organisational, training and coaching skills is required;
• Strong interpersonal and intercultural skills;
• Able to prioritize; Be flexible;
• Ability to work under stressful situation;
• Has a good team spirit;
• Able to work and live in specific security context.

Deadline: 10th May, 2020.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter in one single attachment to: recruitment.nigeria@medecinsdumonde.net using “Referral Nurse” as the subject of the email.

Note: Applications without the correct subject line stated above will not be treated.