Customer Service Officer in a Logistics Company

Total Data Limited – Our client in the Logistics industry is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Summary

  • The customer service officer will act as a liaison and facilitate the relationship between our client and their clients, responding efficiently to customer inquiries whilst maintaining high customer satisfaction.

Requirements

  • Minimum of HND in any relevant field.
  • At least 2 years of work experience in a customer service or related service-driven area.
  • Must possess strong interpersonal skills and be a strong team player
  • Excellent knowledge of Microsoft Office, particularly Excel is highly essential
  • Proven experience in phone calls ethics
  • Hardworking and motivated
  • The preferred candidate would be between the ages of 24-30 years.
  • Professional certificates on CRM or related area is an added advantage
  • Must reside in Lagos
  • Familiar with customer service etiquette standards with a high-quality customer service-oriented mindset
  • Strong verbal and written communication skills
  • Excellent time management abilities.

Deadline: 30th July, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Due to a high volume of applicants, only candidates who meet the requirements would be contacted.


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