Fresh Vacancies at Save the Children Nigeria

Job Title: Humanitarian Program Operations Manager

Job ID: 2000034W
Location: Maiduguri, Borno
Employee Status: Fixed Term

Child Safeguarding: Level 3

• The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context all posts are considered to be level 3.
• As part of these responsibilities, the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.
• The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.

Role

• The POM is responsible for the direct oversight and overall management of SC’s humanitarian projects in northeast Nigeria.
• The POM supports the Humanitarian Response Team Leader (RTL) and the Deputy Director Humanitarian Operations by providing information on the progress of the programmatic interventions, providing direction to individual Sector Managers  on their projects and ensuring a multi-sectoral and/or integrated approach across programmes where feasible.
• The POM’s role includes supporting the Humanitarian RTL and the Deputy Director Humanitarian Operations to identify needs and resources and elaborating programme recommendations for the emergency response in line with Save the Children Nigeria SMT and regional response priorities.
• The post-holder will take part in developing the response strategy and identification of the necessary resources for the response. In coordination with the PDQ Team (TAs), the POM will support Sector Managers to incorporate the relevant thematic advisory to provide appropriate design, training and MEAL functions for programming in North East Nigeria. The POM will establish working relations with other agencies, looking for opportunities for partnership and harmonisation of approach and with donors to ensure resources are made available to the response.
• The POM will negotiate the positioning of the humanitarian response within the Country Programme and support the Humanitarian – RTL and the Deputy Director Humanitarian Operations to ensure the suitable resourcing of the response, manage programmes or country support functions and negotiate and network at an international level.
• They will ensure that all relevant Save the Children policies and procedures with respect to child safeguarding, safety and security, code of conduct, equal opportunities and other relevant policies are in place.
• The post holder will play a strategic role in defining the effective scale up and management of Save the Children emergency programme to maximise impact and enable positive change for children.

Main Responsibilities
Programme Support:

• In collaboration with the Response Team Leader and Deputy Director Humanitarian Operations, assume overall oversight of the programmatic side of the SC Nigeria humanitarian response.
• Ensure the large number of multiple grants (across the 5 sectors), contribute to the achievement of the response strategy ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.
• Ensure the integration of other sectors to strengthen the quality and geographical coverage of the humanitarian response to include new areas of need and additional sectors like early recovery/resilience
• Take overall leadership and oversight on the management of response budgets of US$ 34 million of annual budget, keeping relevant stakeholders informed and ensuring any corrective actions are taken to meet donor guidelines
• Review all donor project reports as per the reporting matrix and work with the respective Sector Managers to finalize drafts at field level before submitting to CO and SC Member
• Ensure all donor project reports meet the respective donors’ guidelines
• Support on the revision of the response master budget for the Nigerian response, based on direction from the Team Leader and Deputy Director Humanitarian Operations.
• In coordination with the TAs and the awards team, ensure the preparation of timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
• Work with the TAs develop scaling up plans for programming, based on existing Nigerian experience and the experience during the early months of the response
• Establish project monitoring plans and systems for identifying and tracking the indicators and develop processes/procedures and forms to support monitoring and inform learning.
• Ensure optimal safety and security management procedures and practices are in place for the emergency response programme and continually monitor the safety and security situation, adapting staff safety and security procedures accordingly in collaboration and cooperation with the Safety and Security Manager in Borno.
• Through embedding direct and remote processes into each sector programme design, ensure strong accountability to beneficiaries
• Plan, identify and resource appropriate and effective structure & staffing needs for entire response (including ensuring that personnel policies are in accordance with national laws)
• Perform other tasks as outlined by the line manager

Capacity Building:

• Coach and train Sector Managers on PCM to ensure coherent project management
• Ensure that all programme designs and budgets sufficiently incorporate pre-deployment training requirements and capacity building plans and performance management systems are in place.
• Ensure training plans include capability statements and measuring systems to allow the development of the requisite competencies in staff at each level to ensure timely delivery of a quality of response
• Coach and mentor international and national staff and partners and link in to wider organisational talent development mechanisms.

Representation & Advocacy & Organisational Learning:

• Represent Save the Children’s emergency response on a national, regional and international level to donors, the media and members of the humanitarian community.
• Help shape broader sector strategies through influence of and leadership within inter-agency coordination forums, ensuring the specific needs of children are being addressed
• Regularly undertake high level representation and advocacy with Government partners and officials as well as donor representatives. Establish systems for communication with local Government partners, relevant line departments and community representations in the project area(s).
• Lead on organisational level operational practice, innovation and learning in consultation with Humanitarian team.
• Oversee the implementation of Save the Children policies and procedures with respect to child rights and safeguarding, health and safety, equal opportunities and other relevant policies

Core Behaviours

• Understanding humanitarian contexts and application of humanitarian principles:
• Demonstrates strategic leadership in disaster coordination mechanisms and interagency cooperation
• Applies humanitarian principles to complex situations to generate both short and long-term organisational and sector-wide strategies

Achieving results effectively:

• Leads strategically on accountability initiatives, ensuring accountability processes are in place and achieving results
• Builds consensus and ownership around difficult decisions and/or complex courses of action
• Maintains focus on strategic issues and overall organisational and sector-wide impact

Maintaining and developing collaborative relationships:

• Quickly builds and leads high performing teams
• Applies distributed leadership amongst a team
• Shares success whilst being accountable for difficult outcomes

Operating safely and securely:

• Monitors security risks and ensures organisational protocols are consistently followed by staff
• Takes appropriate action and provides appropriate direction and support to team members in the event of a critical incident
• Reduces vulnerability by complying with safety and security protocols set by the organisation

Managing yourself in a pressured and changing environment:

• Ensures that wider team remains positive and focussed on the objectives and goals in a rapidly changing environment
• Able to proactively build & maintain levels of resilience in others
• Adapts leadership approach to the situation
• Communicates humanitarian values and motivates others towards them
• Maintains simultaneously a broad strategic perspective and awareness of the detail of a situation
• Demonstrates personal integrity by using one’s position responsibly and fairly

Leadership: Action; Thinking; Self; Inspiring; Developing Others:

• Removes obstacles to ensure strategic objectives are met
• Aligns ideas and solutions to strategic imperatives
• Uses global networks to influence strategy or action
• Demonstrates managerial courage by willingness to confront difficult situations, take potentially unpopular decisions and communicate clearly to create consensus notwithstanding difference
• Creates a team environment where team members feel able to contribute, champion or challenge decisions
• Continual efforts at self improvement in evidence
• Creates and communicates a compelling vision which inspires others
• Ensures processes are in place across the team to strengthen the capacity of staff and partners in line with individual and organisational objectives

Qualifications and Experience
Essential:

• Extensive experience 5 years and above of working within a middle or senior management role within a complex country programme with an iNGO  in an emergency response or fragile state
• Previous experience of managing programme teams in large-scale first phase emergency response is essential
• Education: MA / MSc level (or equivalent field experience)
• Middle or senior management experience of multi-national, multi-sector team.
• Experience of managing multi-donor, multi-site programmes (including ECHO, DFID and OFDA) of USD 5m+ in a first phase response at regional or country level
• Multi-site security management in insecure environments
• Experience of international level representation with key stakeholders, and co-ordination with other NGOs/UN
• Experience of international media representation and advocacy
• Experience of M&E and beneficiary accountability systems in large complex programmes
• Experience of developing and negotiating successful partnerships with institutional donors
• Proven ability to influence change at an operational and strategic level
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• Proven reporting and communication skills
• A high level of written and spoken English
• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support

Desirable:

• Previous experience in northeast Nigeria or the Lake Chad basin
• Previous experience with Save the Children.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Food Security & Livelihood Assistant

Job ID: 2000034R
Location: Maiduguri, Borno
Employee Status: Permanent

Child Safeguarding

• Level 3.  The responsibilities of this post may require the post holder to have regular contact with children and young people.

Role Purpose

• The Food security and Livelihood Assistant will work with the FSL team and directly with the FSL Officers to ensure timely delivery of project activities.

Key Areas of Accountability
Programme Support (typically will be at field level):

• Support field level technical assessments in coordination with the FSL response lead and other SC thematic areas and/or other external sector agencies, ensuring assessment findings are documented and that all assessments include a specific analysis of children’s needs.
• With support from the FSL Officer and Coordinator or other senior programme staff, develop project plans and budgets, contributing towards an overall project implementation.
• Working closely with supervisees (Partner Field Assistants/enumerators) to ensure project/sector objectives are met per time across projects being supported.
• With the support of FSL Officer, support project implementation to ensure timely delivery of project activities (for example, monitoring against log frames, individual performance management work plans).
• Coordinate field level implementation of projects activities alongside staff of partner organizations.
• Work closely with the Sector Lead, Program Manager and other senior programme staff, support timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
• Help in the identification and recruitment of community mobilisers and/or project volunteers
• With support from the FSL Coordinator/officer and/or other senior programme staff, identify programme supplies needs and coordinate with the logistics team to put in place a sensible phased procurement plan.
• With support from the Monitoring & Evaluation team support the M & E plan implementation within the FSL projects.
• With support from the Accountability Lead ensure accountability is enforced in all project activities as well as ensuring that feedback from children and their families is considered in project design/implementation
• Work closely with partners and their staff to ensure project activities are implemented on time and within the stipulated quality.
• To ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.

Capacity Building:

• Identify learning and training opportunities for partner staff and communicate this to the FSL manager.

Representation & Advocacy & Organisational Learning:

• Ensure that Save the Children’s work is coordinated with efforts of other agencies and Government, and support Interagency Coordination forums, advocating for the specific needs of children. This may involve supporting coordination working groups within the IDP camps and host communities or target project sites.
• Contribute to communications and media work as required through correction of data and information and sharing with the project heads

Working contacts:

• Internal: Work closely with FSL, Nutrition and Protection teams
• External:  Beneficiaries, Community Leaders, Non-Program Vendors.

Core Behaviours
Understanding humanitarian contexts and application of humanitarian principles:

• Ensures that programme goals and activities uphold the principles of the key national and international humanitarian frameworks, codes and commitments
• Integrates beneficiary accountability principles into the approach
• Participates in disaster coordination mechanisms and interagency cooperation

Achieving results effectively:

• Ensures efficient and transparent use of resources in accordance with internal controls
• Establishes staff engagement mechanisms.
• Addresses difficult situations and makes tough decisions confidently and calmly
• Considers the wider impact of decisions to be made in the short and long-term.
• Continuously provides feedback and updates to achieve improved results
• Coordinates with stakeholders to avoid duplication and maximise resources
• Documents lessons learned and applies them to future projects

Maintaining and developing collaborative relationships:

• Actively listens to different perspectives and experiences of stakeholders
• Actively participates in networks to access and contribute to good practice
• Establishes and maintains clear communication and dialogue with disaster and conflict affected people and other stakeholders
• Establishes clear objectives with teams and individuals and monitors progress and performance

Operating safely and securely:

• Identifies and communicates risk and threats and minimises these for oneself and the agency
• Takes measures to do no harm and to minimise risks for partners and the communities
• Reduces vulnerability by complying with safety and security protocols set by the organisation
• Demonstrates an understanding of wider UN/NGO security coordination and how the organisation can benefit from, and contribute to, those mechanisms

Managing yourself in a pressured and changing environment:

• Helps team members to practise stress management through prioritisation of workloads and modelling of appropriate self care
• Remains effective and retains perspective in the face of difficult or demanding situations
• Demonstrates personal integrity by using one’s position responsibly and fairly
• Maintains ethical and professional behaviour in accordance with relevant codes of conduct
• Plans, prioritises and performs tasks well under pressure
• Takes responsibility for own work and for the impact of own actions

Leadership: Action; Thinking; Self; Inspiring; Developing Others:

• Demonstrates managerial courage by confronting difficult situations and seeking resolution, and stating willingness to champion ideas
• Demonstrates approachability and trust by listening carefully to others and valuing their contribution, and making others feel comfortable by being open and honest about their thoughts and feelings
• Demonstrates self-development and management by taking responsibility for own development, and actively seeking out feedback to better understand their own strengths and weaknesses
• Makes positive statements about work
• Effectively influences others by understanding their interests and showing how they will be met by own preferred solution
• Gives constructive feedback to enhance capabilities and responsibilities to another for the purpose of his/her development

Skills & Experience
General Skills:

• Level of Education – First degree B.Sc/ BA level in a relevant subject or equivalent field experience
• Must have completed NYSC
• Minimum of a year work experience
• Knowledge of local language and culture
• Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure
• Excellent interpersonal and communication skills
• Strong teamwork skills with the ability to both support colleagues and request support as and when required
• Strong written and verbal communication skills, fluent in English
• Ability to draft well-written, professionally presented documents
• IT experience – Proficient in Microsoft Office
• Commitment to Save the Children mission, vision and values
• Experience of working in challenging, insecure areas and willingness to work and live in a rural environment.
• Computer literate and knowledge of Word, Excel.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Humanitarian Child Protection Manager

Job ID: 2000034O
Location: Maiduguri, Borno
Employee Status: Fixed Term

Child Safeguarding: Level 3

• The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.
• As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.  The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.

Role Purpose

• The Child Protection (CP) Manager will be based in Borno State and is the sectoral manager of all Child Protection implementations in the Humanitarian Response, NE Nigeria.
• The overall aim of the CP Manager is to manage the CP team and ensure CP interventions are in line with Save the Children’s CP Strategy and donor guidelines; including assessment, design and managing staff to initiate quality interventions to address violations of children’s rights to protection from abuse, exploitation, violence and neglect.
• The post holder is responsible for ensuring that quality programmes are implemented and capacities developed to provide these kinds of protection to children in a range of Save the Children’s emergency responses in NE Nigeria.
• The post holder is expected to also support on proposal writing and is responsible for programme reporting, programme design and capacity building of staff.
• The manager will support in the development of the sector strategy and will represent Save the Children in coordination groups and support fundraising, recruitment and procurement.

Key responsibilities
Technical Management:

• Manage team of child protection, case management, PSS, Gender and child protection information management teams.
• Lead on child protection assessments and implementation using Save the Children assessment processes and tools and the Inter-agency Child Protection Assessment Resource Toolkit adapting the tools as necessary. The manager will coordinate with other Save the Children thematic areas to ensure integration, attend and be active in the Child Protection Working Group, and other external sector agencies.
• Integrate quality child protection programming throughout the response and across sectors in the NE. Including in the areas of:
  • Emergency family tracing interventions and alternative are options for unaccompanied and separated children, utilizing tools within the Inter-Agency Child Protection Information Management System;
  • Prevention and response to child recruitment including advocacy and disarmament, demobilization and reintegration initiatives;
  • Prevention and response to sexual exploitation and abuse (PSEA) and gender-based violence (GBV);
  • Prevention and response to the main risks for children’s exposure to physical harm;
  • Prevention and response to all forms of exploitation including harmful child labour and child trafficking; and
  • Integration of child protection in to other core sectors.
• Ensure quality delivery of programme activities, for example, monitoring against log frames, budget forecast and reporting and monitoring on the BvA.
• Preparation of timely programme and donor reports for child protection project activities in compliance with internal and external requirements.
• Working closely with the human resources team, identify child protection staffing needs for the emergency programmes, and facilitate rapid recruitment, induction and training of new staff.
• Identify child protection programme supply needs and work with logistics team to put in place a sensibly phased procurement plan.
• Ensure quality and comprehensive case management systems are in place to support UASC and at-risk children.
• Anchor the development of contextual manuals for foster care placement, case management tools, child friendly spaces, child protection committees, for use on the field.
• Ensure quality of child protection activities implemented on field.
• Ensure the coordination of case management and Child Protection Information Management System (CPIMS) database activities for quality reporting.
• Ensure that the concept of confidentiality and do no harm are integrated into programming.
• Working closely with the Monitoring & Evaluation team to put in place a child protection M & E plan, IPTT, CFM, ensuring this links to reporting requirements, and capacity build child protection.
• Put in place accountability activities for child protection, ensuring that feedback from all relevant stakeholders is considered in programme design.
• Ensure the child protection response complies with the Minimum Standards for Child Protection in Humanitarian Settings, the Sphere Charter, CHS and Red Cross Code of Conduct.

Capacity Building:

• Identify learning and training opportunities for child protection staff and partners and work as a mentor and role model.
• Build capacities of government and ministries staff.
• Build capacity of local partners’ staff.
• Build capacity of other core sectors for fluid integration.

Representation & Advocacy & Organisational Learning:

• Ensure that Save the Children’s work is coordinated with other agencies and the government; take a leadership role in the Interagency Coordination forums to ensure children needs of children are addressed. This may involve taking the lead in the Child Protection Working Group, cluster and/or sub-groups.
• Take steps to document lessons learned for wider dissemination.
• In collaboration with senior programme staff, play a lead role in child protection advocacy activities targeting decision-makers.
• In collaboration with Save the Children colleagues feed in learning experiences and evidence to relevant global child protection advocacy objectives.
• Identify opportunities and material to contribute to external communications and media work, acting as a spokesperson when required.
• Prepare reports to donors to ensure that correct and appropriate sector information is included.
• Facilitate field visits by donors and Save the Children Member representatives

General:

• Demonstrate leadership in relation to Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
• Deliver high quality results and development effective relationships with country programme staff which enhances the reputation of Save the Children

Scope of Role

• The CP Manager will be responsible for developing and managing the CP Programme implementation of the humanitarian response, including Case Management and CPIMS. The position is based in Maiduguri, Borno State.
• Reports to:  Programme Operations Manager
• Staff directly reporting to this post: 3
• Budget Responsibilities: yes
• Dimensions: S/he is expected to work closely with the Child Protection team, the Nutrition, Food Security & Livelihoods, Health and Education Programme Managers, the Logistics, Finance, Awards, Human Resource Managers, the MEAL team and his/her team.

Skills and Behaviours (our Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency

Qualifications and Experience
Required:

• Significant management experience (of at least 5 years) working in an emergency response contexts or fragile states in the area of child protection
• Education to B.Sc/ BA/ BEng/ MSc/ MA/ MEng level in Social Work, Human Rights Law, International Relations, Development Studies or similar, or equivalent field experience.
• Previous first phase emergency response experience is essential
• Ability to identify the main gaps in child protection in the given context to inform a holistic response for children.
• Good knowledge of and experience in using established inter-agency standards and guidelines in child protection, such as the Inter-agency Guidelines on Separated and Unaccompanied Children, the Paris Principles, MRM, SC Child Friendly Spaces Handbook, and the Minimum Standards for Child Protection in Humanitarian Settings.
• Previous experience of managing a team and of project management
• Experience of and commitment to working through systems of community participation and accountability
• Experience in monitoring and evaluating child protection programmes in emergency, transition and development contexts
• Ability to work both in an advisory and a hands-on implementation capacity
• Experience in capacity building and in strengthening various duty bearers understanding of and response to child protection.
• Experience of representation and ability to represent SC effectively in external forums.
• Experience of budget management and reporting across multiple awards
• Ability to write clear project reports
• Excellent communication skills
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• A high level of written and spoken English
• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
• Commitment to and understanding of child rights, the aims and principles of Save the Children, and humanitarian standards such as the Sphere Charter and the Code of Conduct. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support

Desirable:

• Good working knowledge of the Inter-Agency Child Protection Information Management System
• Experience or knowledge of working and living in relevant regions/contexts
• Specific experience of managing DFID, OFDA, ECHO, GAC, USAID and other major projects
• Specific experience of working in inter – agency projects
• Knowledge of area and region
• Knowledge of local language, culture and traditions

Other:

• Other duties as assigned by the Program Operations Manager
• Contribute as requested to implementation of norms and procedures of child safeguarding policy;
• Ensure that Save the Children Child Protection and Safeguarding policies are understood, implemented and monitored and that it is integrated into all aspects of the response work
• Comply with all relevant Save the Children policies and procedures with respect to child protection, health and safety, security, equal opportunities and other relevant policies.
• Support a positive and productive work environment.

How to Apply
Interested and qualified candidates should:
Click here to apply online