Job Vacancies at Beijing Youmei Biotech Limited

Beijing Youmei Biotech Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Experienced Customer Service / Front Desk Officer

Location: Lagos

Responsibilities

• Talk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.
• Document the delivery flow of a package into our tracking system.
• Assist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.
• Partner with our regional facilities to create an outstanding customer experience.
• Troubleshoot, research, resolve or escalate issues as necessary.
• Participate in continuous improvement efforts to help grow the business.

Requirements
Knowledge, Skills, and Experience:

• Minimum OND, HND/BSC Preferred
• 1-2 years experience in Customer Relationship Management will be a plus.
• Effective communication and interpersonal skills (both written and verbal)
• Self-motivated and able to work independently and in team environments
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Ability to multi-task and manage several tasks simultaneously
• Exceptional customer service and follow up skills.
• Age: Not more than 30 years.
• Must reside on the mainland preferably, Ikeja, Berger, Ogba and its environs or nearby.

Interested and qualified candidates should:
Click here to apply

Job Title: Digital Marketing Expert

Location: Lagos

Job Description

• Are you adept at using digital tools for marketing?
• What you’ll do
• Planning and executing our digital marketing campaigns on platforms including web, email/newsletters and social media
• Maintaining our social media presence across various digital channels including LinkedIn, Instagram, Facebook, Twitter and other platforms Nigerian and international forums
• Analysis, measuring and reporting on the performance of all digital marketing campaigns
• Identifying trends and insights, and optimizing campaign budget and performance based on the insights
• Brainstorming new and creative growth strategies
• Employing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Finding and recommending opportunities for collaboration to increase visibility through events (online).
• Plan and develop tech related Content, including articles, newsletters and infographics.
• Build, grow and maintain a robust mailing list for newsletters
• What we are looking for in you:
• A deep understanding of current marketing tools and strategies and the ability to lead integrated digital marketing campaigns from concept to execution.
• Team spirit and initiative
• Excellent communication skills – writing, speaking
• Ability to work on graphics to go with posts is a distinct advantage.
• Good knowledge of the Nigerian and global tech space.
• Ability to create thoughtful and enticing marketing campaigns

Who you’ll work with:

• A marketing communication and business development team, and the entire public.

Requirements
You should have the following:

• Minimum of OND, HND / BSc Preferred
• A minimum of 1 year experience in Digital Marketing.
• Candidate must be social media savvy and possess good customer skills
• Broad knowledge of social media management tools
• Demonstrable experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Proven knowledge of website analytics tools (e.g., Google Analytics)
• An eye for detail is a MUST
• Multimedia/ Graphics Design Experience is an added advantage
• Excellent written and oral communication skills are necessary for this role.
• Must reside on the mainland preferably, Ikeja, Berger, Ogba and its environs or nearby.

Job Title: Chinese Language Translator

Location: Lagos

Job Description

• A Chinese Language translator who can interpreter English Language to Chinese language (Mandarin).

Job Responsibilities

• Relate with the customers and clients.
• Negotiate business on behalf of the company.
• Translate from Mandarin to English language for clear understanding and easy communication vice-versa.
• Passing of information to the company employees in clear terms and understanding.
• Assist the company in other administrative duties.
• Collating report as regards sales, production and employees report in Chinese Language.
• Act as a personal assistant to the MD.

Job Requirements

• Minimum of OND
• A minimum of 1 year experience in Chinese/Mandarin language translation (spoken & written).
• Relationship Studies.
• Professional Qualification/Training in Chinese Language (Mandarin) will be of advantage
• Must be able to speak, translate document, recordings and conversations done in Chinese language in a swift and effective manner.
• Excellent interpersonal skills.
• Efficient in the use of Microsoft office suite.
• Good knowledge of international relations and other foreign languages.
• Good communication and written skills in Chinese language.
• Excellent interpersonal skills.

Interested and qualified candidates should:
Click here to apply