LifeBank is a healthcare technology and logistics company that’s in the business of saving lives. We believe that no African should die from a shortage of essential medical products at the hospital level, and we are on a mission to solve this. LifeBank is currently working on the blood shortage problem in Nigeria by connecting hospitals to blood banks, and blood banks to donors. We do this by hosting blood drives and by delivering blood in less than 55 minutes, in a WHO and EU recommended cold-chain, to hospitals.
We are recruiting to fill the position below:
Job Title: Fulfillment Lead
Location: Nigeria
Report to: The Country Manager.
Key Responsibilities
- Provide oversight of the fulfillment and customer service units.
- Establish priorities and sequences for the ordering, processing and dispatching of customer requests.
- Develop, implement and monitor local processes that are necessary to meet transportation and supply services requirements.
- Plan and organize tasks and resources to achieve strategic goals and objectives.
- Improve operational systems, processes and policies in alignment with the company’s mission — specifically, support better management reporting, information flow, business process and organizational planning.
- Review operating reports and resolve operational, and maintenance problems to ensure minimum costs and prevent operational delays.
- Monitor, develop and revise standard operational procedures and work practices in accordance with regulatory and organizational standards.
- Help analyze current operations and make recommendations on ways to improve.
- Perform other managerial duties as assigned.
- Manage supplier relationships.
- Fully automate fulfillment process
Work Environment:
- Work in the office.
- Required to work overtime, on weekends.
- Will be required to travel.
Function of the Role
- The Operations Lead will be responsible for the day-to-day operations of LifeBank.
- S/he will be expected to provide oversight to the fulfilment team and ensure LifeBank products are delivered faster and in the right condition.
Requirements
Educational Qualification:
- B.Sc or M.Sc in Business Management, Project management or Science-related course.
Experience:
- 3-4 years similar experience in leadership level in the healthcare, logistics, pharmaceutical or medical device industries.
Skills and Abilities:
- Ability to multitask.
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Good written and verbal communication skills.
- High proficiency in MS Office Suite.
- Must be able to prepare management reports and correspondence.
- Good leadership, stress and time management skills.
Personal Attributes:
- Have a deep desire to work in the start-up industry.
- Technology industry awareness.
- Highly organized and detailed.
- Passion for people.
- Very tech-savvy and knowledgeable of current trends
- Loves to fix things.
Job Title: Medical Sales Officer
Location: Abuja
Description
- Are you passionate about delivering excellence?
- Are you looking for a new challenge to test and grow your skill set?
- Then, apply for this post.
Key Responsibilities
- Conduct research to identify potential clients for Lifebank and notify management if special attention is required
- Facilitate cold and warm calls to prospective clients; schedule and follow through on calls with leads and current customers.
- Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective Lifebank customers
- Establish, develop and maintain positive business and customer relationships.
- Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
- Stay informed about the activities of health services in a particular area.
- Perform other duties as assigned.
Report Relationships:
- Will report to the marketing and sales lead.
Function of the Role
- The Medical sales officer will be responsibilities for promoting Lifebank and its products to hospitals and blood banks.
- She/he will build market positions for Lifebank by identifying, developing and negotiating business relationships that translate into sales.
- She/he will work to grow the client base of the company, foster clients relationships and develop new opportunities for lifebank’s products and services
Requirements
Educational Qualification:
- HND or BSc in Marketing, Business, Communication, Finance.
Experience:
- 1 – 3 years experience in direct sales
- Experience in the medical industry a plus
- Experience with a CRM platform a plus.
Skills and Abilities:
- Good networking and prospecting skills
- Aptitude for persuasion and negotiation
- High level of professionalism
- Relationship management skills and openness to feedback
- Excellent selling and communication skills
- Good written and verbal communication skills
- High proficiency in MS Office Suite
- Expert in time management
Personal Attributes:
- Have a deep desire to work in the startup industry
- Sociable and friendly
- Confident and pleasant
- Very tech savvy and knowledgeable of current trends
- Loves a challenge.
Work Environment:
- Work in the office
- Visit prospective client sites
- Will be required to write proposals and reports.
- Might be required to work overtime, on weekends and travel if necessary.
Job Title: Medical Sales Representative
Location: Abuja
Key Responsibilities
- Schedule and conduct sales appointments with key resources personnel of hospitals abd blood banks to sell LifeBank products
- Work in line with company policy to achieve set sales targets and outcomes within schedules
- Establish, develop and maintain positive business and customer relationships
- Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory.
- Organise sales campaigns to create awareness and increase product publicity
- Regularly follow up with signed hospitals and blood banks to ensure they are using the app and placing orders
- Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare and customer support.
- Stay informed about the activities of health services in particular are.
- Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external customer issues.
- Perform other duties as assigned.
Functions of the Role
- The medical sales representative will be responsible for promoting LifeBank and its products to hospital and blood banks
- She / he will build market positions for LifeBank by identifying, developing and negotiating business relationships that translate into sales.
- She / he will work to grow the client base of the company, foster client relationship and develop new opportunities for LifeBanks’s products and service.
Reporting Relationship:
- Will report to the marketing and sales lead.
Work Environment
- Work in the office
- Visit prospective client sites
- Will be required to write proposals and reports
- Will be required to work overtime, on weekends and travel if necessary
Requirement
Educational Qualification
- B.Sc. or M.Sc in Marketing, Business, Communication, Finance.
Experience:
- 2-4 years experience in direct sales
- Proven work experience as a business development manager a plus
- Experience in the medical industry a plus
- Record of substantial achievement of territory quotas with knowledge of CRM tools
Skills and Abilities:
- Highly analytical with a drive for numbers
- Result-oriented team player with exceptional motivation and interpersonal skill
- Relationship management skills and openness to feedback.
- Excellent selling, communication and negotiation skills
- Good written and verbal communication skills
- high proficiency in MS Office Suite
- Must be able to prepare management reports and correspondence
- Good initiative, time and stress management skills
Personal Attributes:
- Have a deep desire to work in the start-up industry
- Sociable and friendly
- Confident and pleasant
- Very tech-savvy and knowledgeable of current trends
- Loves a challenge
Method of Application
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Title as subject of the email.
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