African Export Import Bank (Afreximbank) was established in Abuja, Nigeria in October, 1993 by African Governments, African private and institutional investors as well as non-African financial institutions and private investors for the purpose of financing, promoting and expanding intra-African and extra-African trade.
The Bank, headquartered in Cairo, the capital of the Arab Republic of Egypt, commenced operations on 30 September, 1994, following the signature of a Headquarters Agreement with the host Government in August, 1994. It has branch offices in Harare, Abuja and Abidjan and will open an East Africa branch office shortly.
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for the position below:
Job Title: Digital Product Development & Business Development Manager (PAPSS)
Reference Number: SHRBLR001
Location: Cairo, Egypt
Working time Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
- Responsible for managing the development, design, promotion, pricing and launch the new digital products and services.
- Owns delivery of a line of product initiatives and releases; defining product vision and articulating feature requirements as well as defining and managing product roadmaps.
- Developing concepts, business cases and managing strategic product planning; builds business case for marketing programs, and coordinates marketing functions with internal and external stakeholders.
- Owns and manages line of products P&L; and tracks, analyzes and evaluates marketing campaigns; and assesses effectiveness and profitability.
- Driving alignment with participants, business stakeholders, architecture, user experience and security teams to ensure product designs meet market requirements.
- Prepare and implement go-to-market strategies, ensuring successful product launch execution and provide sales support.
- Performs product and consumer analyses, and conduct competitive analysis
- Define, document, and communicate objectives, requirements and constraints for product initiatives and releases.
- Partner with the stakeholders in the African payments ecosystem and ensure coordination with participants to design products and services that are fit for purpose.
- Communicate development status and document progress toward milestones.
- Implement risk management into product decisions and partner with risk team in order to appropriately address risk into product design and development.
- Perform market research and analysis for line of product.
Requirements
Qualifications and Skills:
- Graduate degree or professional qualification required.
- Relevant Bachelor’s and Master’s degree in Computer Science, Management, Engineering, Economics or related fields.
- 10+ years of Product Management experience required, and no less than 8 years focused on payments.
- Strong project management skills. Project management certification preferred.
- Financial services, Financial technology or Consulting experience focused on digital payments.
- Creative spark – in digital product innovation, digital product management, and finding ways to get things done.
- Proven experience in developing and executing digital product marketing plans.
- Team player, with proven track record of taking initiative and ownership of responsibilities and deliverables.
- Adept at flexing to multiple planning and product development methodologies.
- The ability to identify, document and prioritize use cases and product functionality requirements for the execution of a cohesive product offering.
- Proven record of designing and delivering solutions in partnership with sales, business development, technology and support teams for successful end-to-end product launch.
- Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines.
- Ability to work independently within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once.
- Demonstrated interpersonal and change management skills with the ability to thrive in a fast-paced environment; self-motivated, self-managed.
- Outstanding communication skills with the ability to interface with internal and external clients and partners at all levels.
- Strong analytical, planning and project management experience with strong problem-solving capabilities with proven ability to lead projects end-to-end to meet client commitments.
- Excellent communication in French and English is a must. Excellent oral and written communication in French is a must.
- Ability to write executive-level presentations and industry papers in French is a requirement.
Benefits and Contractual information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo, Egypt
- Suitably qualified candidates from all African nationalities are encouraged to apply
Method of Application
Interested and qualified candidates should send their CV to “Shearidan Rabsch” via: srabsch@caglobalint.com using the Job Title as subject of the email.
Job Title: Head of Technology and Operations (PAPSS)
Reference Number: LEEBLR12
Location: Cairo, Egypt
Working time: Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
- Responsible for every aspect of PAPSS operations and technology management.
- Oversee the development and implementation of information technology strategy, standards, process, frameworks, methodologies and KPI’s in support of the PAPSS Initiative’s objectives including automation and continuous process improvements.
- Oversee payment system operations including clearing and settlement operations.
- Develop, maintain and deliver reports on technology and operations team delivery, including KPIs on delivery and on-going efficiency.
- Provide global strategic and technical direction for a highly services oriented PAPSS IT and operations.
- Establish and maintain technology team delivery tracking, communicating information, and challenging team delivery
- Ensure consistent best practices, processes, and procedures for technology operations
- Engage with technical partners and stakeholders to navigate challenges and identify risks and opportunities for technology Operations.
- Develop, maintain and implement the IT Security strategy for the organisation.
- Manage the technology and vendor selection processes supporting build-buy-partner decisions
- Define and manage the technology landscape and blueprint for entire solution stack
Requirements
Qualification and Skill:
- Bachelor of Science degree in Computer Science, Engineering, or related technical field from a well-recognized university and post graduate degree is a must. Professional certifications will be an added advantage.
- Minimum 12 years of experience in Telecommunications, Banking, Fintech, Consulting and related field.
- 8+ years of demonstrable experience in managing large-scale technology operations for large scale digital products within a high growth, global, matrixed environment.
- 3+ years in developing solution architecture and leading Technology operations teams for digital payment product development and complex system integration projects.
- Experience managing digital payment switching (clearing) operations or demonstrate evidence of exceptional understanding of clearing operations and payment system clearing and settlement.
- Previous experience managing large scale Card processing technology and switching operations for any of the global brands is a great advantage.
- Proven ability to set technical vision and build the technical product roadmap from launch to scale; Drive continuous product improvement; Effectively align resources to achieve key business priorities, including appropriate scope, high quality and timely product releases.
- Experience in establishing product sustainability (e.g. disaster recovery, business continuity plan etc.)
- Experience with building and managing scalable and reusable service-based architectures including APIs, serverless, and microservices frameworks.
- Experience with managing data streaming, ETL and messaging/integration platforms & frameworks like Apache Spark, Hadoop, Kafka, Redshift etc.
- Experience with backend/platform engineering, scaling performance engineering, security, Disaster Recovery, etc.
- Experience building complex API integrations with multiple SaaS, BaaS and Legacy Enterprise service bus integrations.
- Experience with payment standards and SWIFT infrastructure.
- Strong understanding of information security and regulatory compliance.
- Strong knowledge of DevOps and cloud infrastructure services (AWS, Google and Azure preferred).
- Excellent verbal and written communication skills in English. Knowledge of any of French, Portuguese and Arabic is an advantage.
- Analytical skills.
- A proven background in IT delivery or planning roles, with an interest in technology and Fintech.
- Excellent relationship management skills that enable you to work with multiple internal and external stakeholders.
- The ability to effectively drive change in a dynamic environment across multi-functional teams.
- A creative thinker with a broad understanding of the needs of technologists and senior leadership.
Benefits and Contractual information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo, Egypt
- Suitably qualified candidates from all African nationalities are encouraged to apply
How to Apply
Interested and qualified candidates should send their CV to “Lise Kotze” via: lkotze@caglobalint.com using the Job Title as subject of the email.
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Job Title: Data Services and Research (DSR) Manager (PAPSS)
Reference Number: LIPBLR88
Location: Cairo, Egypt
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African ExportImport Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
Data Services and Research Framework:
- Develop a Data Services framework that will use a combination of artificial intelligence/natural language processing (NLP), advanced data modelling, predictive modelling and other data analytics techniques to uncover insights or discover hidden opportunities, ideas and concepts that will guide strategic decisions.
- Build relevant data models, reporting systems, data automation systems, dashboards and performance metrics support that will inform key business decisions.
- Examine, interpret and report results of analytical initiatives to stakeholders and internal functions.
Strategic Profitability and Growth Analysis:
- Review the performance of the products and services and present reports to the Head of PAPSS and product management and business development head.
- Manage and optimize processes for data intake, validation, mining and engineering as well as modelling, visualization and communication deliverables.
- Oversee the design and delivery of reports and insights that analyse business functions and key operations and performance metrics.
- Conduct revenue assurance on the products and services including appropriateness of the pricing and pricing model.
- Conduct review of direct and indirect cost of the products and services and provide reports to the internal functions and Head of PAPSS.
- Assist the digital product management and sales teams with data analytical needs to manage and monitor the performance of existing products and services as well as identify opportunities for new products.
Intra-Regional Trade, Monetary Policy and Payment System Alignment and Growth:
- Collect, analyze, and interpret international trade and intra-African trade data, information and regulations to provide analytical insights to the management.
- Collect, analyze and interpret data on monetary economics and policy to support short, medium and long-term decisions of PAPSS Initiative management on the use of scarce third currency by member countries for settlement.
- Examine the impact of PAPSS on trade and development of the participating countries and make recommendations to the Management and Board.
- Manage the collection, processing, modelling and analysis of current macroeconomic (including monetary and fiscal accounts, financial sector indicators, balance of payments), microeconomic, and regional data, to provide insightful data and potential new knowledge to Head of PAPSS, Head of Product Management and Business Development and/ or other internal functions of the PAPSS Initiative.
- Manage and support the collection and harmonization of data from multiple sources; trade and monetary economics and policy.
- Assist the Head of PAPSS to prepare a variety of update and proposal reports with charts, tables, and descriptive text to use in the briefings to the Afreximbank President and the PAPSS Board.
- Monitor financial market infrastructure (FMI) developments in order to keep PAPSS Initiative’s Management and Board apprised.
- Develop and maintain effective relationships/contacts with regional trade institutions, and monetary institutions, and participates in meetings and conferences related to monetary cooperation.
- Produce written intelligence reports about trends within intra-African trade, monetary economics and relevance of PAPSS.
- Manage the compliance of PAPSS to the Pan African Payment Services Regulations under the AfCFTA.
Presentation and Thought Leadership:
- Support the development of Thought Leadership through accurate and well-articulated papers; white paper, position paper, etc.
- Support the preparation of Annual Reports to be published as well as other publications to make PAPSS a though leader in payments across Africa.
- Help write, source content for and edit regular article or newsletter on the PAPSS website
- Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.
Requirements: Qualification and Skills
- First degree in Economics, Statistics or related field. PhD is required, preferable in qualitative economics and modelling.
- Have a minimum of twelve (12) years of relevant experience working in any or combination of Trade Institution, Monetary Institution / Central Bank, Consulting or Financial Technology (FinTech) company.
- Experience and/ or strong knowledge of data analytics and science.
- Sound Knowledge of Macroeconomics with emphasis on trade exchange rate and fiscal policies.
- Knowledge of and experience in the operation of Bilateral and Multilateral Exchange Rate Mechanism.
- Ability to synthesize disparate data into concise written reports.
- Strong understanding of regional payment system as a form of monetary cooperation.
- Knowledge of intra-regional trade and its impact or relationship to regional payment system.
- Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
- Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries.
- Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analysing data, drawing conclusions, and developing actionable recommendations for business units.
- Strong in Statistical, econometric and operational research techniques.
- Experience working with and creating databases and dashboards using all relevant data to inform decisions.
- Strong problem solving, quantitative and analytical abilities.
- Programming experience is an asset.
- Excellent oral and written communication in English. Working knowledge of any of French, Portuguese and Arabic is a plus.
Benefits and Contractual Information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo, Egypt
- Suitably qualified candidates from all African nationalities are encouraged to apply
How to Apply
Interested and qualified candidates should send their CV to “Liz Pienaar” via: Lpienaar@caglobalint.com using the “Job title” as the subject of the email.
Job Title: Enterprise Security Manager (PAPSS)
Reference Number: SHRBLR002
Location: Cairo, Egypt
Working Time: Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
Information Security and Risk Management:
- Responsible for managing the development, documentation, and implementation of PAPSS information security management policies, standards, procedures, and guidelines.
- Responsible for the development and management of cybersecurity resilience program/ framework.
- Develop and maintain framework for information security governance and IT control.
- Act as the organization’s information security strategist and provide advisory on security direction and issues to the Head of PAPSS and management.
- Review current and potential legal and regulatory issues affecting information security and assess their impact on PAPSS,
- Responsible for assessment of CPMI-IOSCO’s Principles of Financial Market Infrastructure (PFMI) Annex F and its impacts on PAPSS provision.
- Provide technical security expertise in the organization including to IT staff to ensure that the requisite level of security is implemented in all information assets.
- Responsible for managing and maintaining enterprise risk management framework.
- Manage risk assessments on resources and projects to be protected.
- Update security standards and guidelines / procedures with results of risk assessments.
Communications and Network Security:
- Manage and maintain security for the organization networks both LAN and WAN including but not limited to production, development, sandbox, and participants.
- Responsible for design, development, implementation and management of communications and network security of PAPSS infrastructure.
- Manage the security assessment and monitoring of network implementations including but not limited to routing, switching, firewalls, VPC, VPN, VLANs, WiFi, TCP/IP, etc
- Responsible for the security and resilience of PAPSS Virtual private network (VPN) e.g. site to site, DMVPN, etc with multiple central banks, financial institutions and Fintechs as well as multiple vendors.
- Manage and ensure secure communication channels for the PAPSS critical cross-border infrastructure as well as the organization.
- Basic knowledge of networks, setting up and maintaining servers and security-access/profiles.
Security Architecture and Assessment:
- Responsible for the secure design principles of the PAPSS including but not limited to design, monitor and redesign of fundamental concepts of security models to assess and mitigate vulnerabilities in system as well as to be ahead of continuous and evolving threats and cyber threats.
- Responsible for designing and overseeing the development and support of security capabilities of the PAPSS and other information systems, as well as designing and implementing physical security.
- Manage the design and support of cloud security.
- Design the network security architecture which underpins the interconnectivity of various participants across Africa and beyond to interoperate in PAPSS ecosystem.
- Responsible for design, performance and analysis of security testing.
- Manage the design, development and validation of security assessment and test strategies.
- Develop framework for security control testing and collection of security process data.
- Manage and conduct periodic internal and third-party IT security and risk audits to ensure compliance to security policies, standards and guidelines / procedures; and work closely with internal and external stakeholders to respond and resolve all external and internal security and risk issues raised.
Security Operations and Incidence Management:
- Oversee and direct information security activities in line with the information security operations and programme / framework.
- Provide leadership, guidance, and education/awareness regarding security initiatives to embed security management processes throughout the organization.
- Lead operational implementation, support and monitoring of organizational security policies to support internal controls and PAPSS critical infrastructure including identity and access management, intrusion detection, vulnerability scan and monitoring, patch management, anti-virus, security awareness, cloud security monitoring, contingency planning and testing etc.)
- Provide guidance regarding cyber threat intelligence to support security assessments.
- Work with IT and business risk owners, develop requirements, strategies, and robust framework to enhance the overall cyber security program.
- Perform advanced cyber intrusion detection/analysis and forensic review, recommending areas requiring further investigation and remediation.
- Oversee and conduct security and risk analysis including IT vulnerability and risk assessments, penetration testing, risk control evaluation, security requirements identification, and verification.
- Work closely with the IT team and management to assist in the resolution of cyber security events and incidents and recovery.
- Prepare reports and briefing notes for Head of PAPSS and senior management on developments in Cyber management, including assessment of the relevance and implications for PAPSS.
- Review and monitor change management procedures on all system changes, systems configuration changes and application of security patches to ensure that information security is not compromised.
- Prepare occasional reports and short notes to be published on the website to enhance trusted relationships with Central Banks, Financial Institutions, Financial Market Infrastructures, regulators, and other relevant organizations.
- Manage and lead all activities relating to cybersecurity resilience planning, contingency planning, business continuity management and IT disaster recovery in conjunction with relevant functions and third parties.
- Monitor and review operations logs and event console activity to identify potential security related events and investigate all anomalies.
- Manage system compliance to identified achievement targets for end points (antivirus, patches, threats, etc).
- Manage and review response and recovery plans; and periodically test the response and recovery plans, where appropriate.
- Maintain documentation of all information systems security and change management processes.
- Software and Application Development Security:
- Responsible for ensuring secure software and application development.
- Ensure use of security best practices in software development life-cycle for all developments in the organization.
- Ensure implementation of best practices security mechanisms and controls in all applications developed for (or by) the organization whether cloud or in-premise based.
- Ensure enforcement of best practices security mechanism and controls in development environments as well as in Production environment.
- Ensure implementation of best practices security mechanism and controls in all application/ software acquired by the organization whether cloud or in-premise based.
- Manage all processes for testing effectiveness of software security.
- Ensure use and implementation of secure coding guidelines and standards for all developments.
- Maintain documentation of all software and application development security model changes and change management processes.
Requirements
Qualifications and Skills:
- Graduate degree and professional qualifications are required.
- Relevant Bachelor’s and Master’s degree in Computer Science, Management, Engineering or related fields.
- 12+ years of Information Security Management experience required.
- Proven information security and risk management leader and expert in the architecture planning, design, development, delivery, monitoring and support of enterprise-class security for critical infrastructures and systems, both on cloud and on-premise.
- Experience in Real-Time Payment or Instant Payment networks is a big advantage.
- Information security management or related qualifications such as CISSP, CISM, CISA, CCSP, CSA, CCSK, CRISC, GIAC certifications, ISO 27001 are required.
- Hands-on team leadership and management experience. This is a hands-on role.
- Sound knowledge and understanding of information processing environments, network infrastructure, data communications, cloud infrastructure, and operating system administration, and information security principles.
- Experience with AWS cloud infrastructure is an advantage.
- Knowledge of standards, guidelines, and regulatory requirements to manage enterprise risk and to improve internal controls.
- Must be highly aware of emerging trends in IT security.
- Strong knowledge on different infrastructure architectures and security architecture underpinning them.
- Experience of internal business applications security mechanisms including access management is very desirable.
- Ability to communicate and function in a culturally diverse and change oriented setting;
- Excellent written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and
- Communicate effectively across functional lines.
- Strong analytical, planning and project management experience with strong problem-solving capabilities with proven ability to lead projects end-to-end to meet commitments or compliance.
- Excellent verbal and written communication in English. Knowledge of any of French, Portuguese and Arabic is an advantage.
Benefits and Contractual information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo, Egypt
- Suitably qualified candidates from all African nationalities are encouraged to apply
Method of Application
Interested and qualified candidates should send their CV to “Shearidan Rabsch” via: srabsch@caglobalint.com using the Job Title as subject of the email.
Job Title: Head, Pan African Payment & Settlement System (PAPSS)
Reference Number: LEEBLR10
Location: Cairo, Egypt
Working time: Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
Lead PAPSS Division Strategy:
- Set the vision for the Division and define and lead its overall strategy.
- Develop and implement scalable and efficient strategies to ensure both consistent results and growth.
- Drive growth, profitability and organization value.
- Deliver on financial management strategy.
Execute with Excellence:
- Drive day-to-day operations.
- Proactively mitigate business, operational & governance risks.
- Execute the financial plan and own the operational budget and manage. costs while growing the business ahead of market disruptions.
Build and Manage Great Talent & Teams:
- Attract, retain & develop world-class talent.
- Cultivate a high-performing, agile, one-team culture.
Win in the Marketplace:
- Champion a successful sales and marketing strategy to deliver revenue and profitability goals.
- Manage competition and threats in the marketplace, with constant evaluation of business strategy & strategic options.
- Manage engagement with African Central Banks at the highest levels as well as with the African Union (AU), African
- Development Bank (AfDB) and other African and global multilaterals that support trade.
Disrupt & Innovate:
- Continue to develop and optimize the PAPSS business model ahead of the market.
- Provide guidance to all functional areas, including switching services, settlement, product management, payment regulations, payment risks and compliance, innovation etc.
Mobilize Stakeholders:
- Regularly report updates to the Board and corporate stakeholders regarding progress on strategic priorities and collaborate with the Board to accelerate progress.
- Invest in strategic partnerships & relationships to drive growth.
- Oversee PAPSS Shared Services Agreement with Afreximbank to ensure effective and efficient services to the PAPSS.
Inspire with Meaning & Purpose:
- Serve as chief external spokesperson and public champion for the business.
- Establish credibility throughout the customer and partner networks by authentic engagement to galvanize PAPSS Division to create & drive solutions to core business and developmental challenges in Africa.
Requirements
Qualification and Skill:
- Minimum 15 years’ experience out of which ten (10) years’ must be payments experience and knowledge across payment and settlement systems, cross-border payment services, payments regulatory and legal framework; and general understanding of payment services industry stakeholders.
- Demonstrate experience and understand of Trade and African Trade in particular.
- Banking experience and/ or sound knowledge of the banking system sector/ industry.
- First Degree in Engineering, Computer Science, Management, Economics, or any related discipline and relevant post-graduate degrees. Graduate degree or professional qualifications is required.
- An expert and strategic thinker with proven track record of achievement and contribution to the development of payment services including systems, policies and procedures.
- Ability to drive the next cycle of innovation in payments markets towards stronger financial integration as well as trade and economic growth and development of Africa.
- Ability to adapt to and drive change in response to changing environments (both internally and externally).
- Ability to liaise and manage key stakeholders including Board members, African Central Banks, regulators, payment service providers, bankers’ associations, FinTechs and other industry associations or bodies; to keep regular updates on business performance and agendas progress.
- Detailed understanding and knowledge of consumer issues; an understanding of the risks posed to consumers and providers within the payment systems sector and its wider impact on expanding intra-African trade.
- Detailed understanding of trade especially Intra-African trade and knowledge of clearing and settlement issues as they relate to Africa including that of cross-border payment issues such as bilateral exchange rates issues etc.
- Proven track record of building successful products and high calibre teams from the ground up, ideally in current roles.
- Prior working experience in developing and/ or managing digital payment products and solutions especially cross-border related or experience in digital transformation agendas of an organization/ company or industry.
- Strong skills in financial analysis, risk management and human resources management.
- Must be team oriented, collaborative, diplomatic, and influential, flexible, with superb presentation skills.
- Experience and in-depth knowledge of the payments industry, experience in managing e-commerce, mobile or other payments projects.
- Excellent communication in English or French. A working knowledge of French is an advantage and knowledge of Arabic and/or, Portuguese is a plus.
Benefits and Contractual information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo
- Suitably qualified candidates from all African nationalities are encouraged to apply.
How to Apply
Interested and qualified candidates should send their CV to “Lise Kotze” via: lkotze@caglobalint.com using the Job Title as the subject of the email.
Job Title: Participants & Membership Manager (PAPSS)
Reference Number: RSBBLR010
Location: Cairo, Egypt
Working time: Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing,clearing and settling ofintra-African trade and commerce payments.PAPSS is an arm of the African Export-Import Bank (Afreximbank), which is apan-African multilateral financial institution,established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
Membership Engagement:
- Work closely with PAPSS Initiative management to create and implement a member engagement strategy.
- Develop a suite of welcome materials and guides for new members and participants.
- Collect, collate and report on events feedback to continually inform and improve members’ experience.
- Assist with the membership desk at PAPSS Initiative organized events and conferences, where required.
Process membership applications:
- Checking applications for completeness and, for sufficient evidence of eligibility against the criteria.
- Submit eligible applications to Customer Service operations for onboarding of the participants/ members on the PAPSS management platform.
- Following up any queries with applicants during the participant creation (onboarding) process.
Deal with membership enquiries:
- Answering email, phone and written enquiries from existing and potential new members in line with the required membership service standards.
- Supporting messaging and social media activity.
Membership renewal:
- Assisting with the ongoing annual membership renewal and reminder processes by email, letter and phone.
- Following up with Finance to ensure annual renewal invoices are sent and on members to ensure payments are collected and /or made on time.
Membership Support:
- Ensure effective and smooth-running participant and member management processes.
- Regularly review and update; Run regular member surveys and focus groups to measure the quality of our services and inform our service improvements and planning.
- Assist the website and social media team with developing and maintaining up-to-date member-related content on the PAPSS website and online community forum.
- Participant Training: Assist the digital Product and Sales teams in arrange training webinars and product demonstrations to participants.
Membership Community Forum:
- Proactively engage with the members/participant to create user community account and motivate them to actively engage in the PAPSS community forum.
- Assist to retain active member participation in the community forum.
- Assist to drive enthusiasm to maintain current knowledge of our work through our community forum on the website, social media platforms, etc.
- Raise awareness of membership community forum.
Requirements, Qualification and Skill
- Bachelor’s degree plus a Master’s degree.
- A relevant professional qualification could be considered in lieu of a Master’s degree.
- Minimum of 5 years relevant work experience.
- 2-4 years relevant experience in Customer service, Customer onboarding, Relationship Management or Account management.
- A customer facing individual who enjoys building professional relationships with colleagues and clients alike, with good interpersonal skills, articulate and excellent presentation skills.
- Experience of a customer service or membership environments.
- Good organizational and time management skills, and excellent attention to detail.
- Highly organized and collaborative and detail oriented.
- Ability to multitask, and work efficiently under pressure.
- A keen interest for technology and for being a part of a fast-moving start-up environment.
- Results-driven mentality, self-motivated, enthusiastic and with a can-do attitude and a bias for speed and action.
- Ability to work constructively as part of a team and a close-knit community.
- A good standard of PC literacy, particularly in respect of Microsoft Office tools; word, Excel and PowerPoint and emails.
- A genuine interest in and enthusiasm for the work of the Society and geography.
- Experience with data analysis and digital social media interactions.
- Excellent oral and written communication in English and French.
- Project Management skills.
- Payments product knowledge.
- Portuguese and/ or Arabic will be an advantage.
Benefits and Contractual Information
- Permanent
- USD tax exempt salary.
- Willing and able to relocate to Cairo, Egypt.
- Suitably qualified candidates from all African nationalities are encouraged to apply.
How to Apply
Interested and qualified candidates should send their CV to “Robin Bothaat” via: robotha@caglobalint.com using the Job Title as subject of the email.
Job Title: Digital Communications Manager (PAPSS)
Reference Number: RSBBLR011
Location: Cairo, Egypt
Working time: Full Time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments
- PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
Digital and Creative:
- Manage PAPSS website, content updates and ensure digital assets are designed in line with PAPSS branding guidelines; develop or collaborate with web developers to build or redesign and sustain PAPSS website.
- Ensure website is compliant with responsive design and mobile first best practices.
- Design, build and maintain PAPSS social media presence and social media updates and interactions.
- Develop or work with relevant functional areas to develop ideas that will be used across various platforms to support product penetration strategies, customer engagements and campaigns.
- Design, and produce digital branding and marketing materials for dissemination through multiple points of presence as well as executive-quality presentations.
- Maintain the appearance of the PAPSS website and digital social media platforms by enforcing content standards
- Design and develop digital layouts, graphics, animation and videos to support PAPSS digital media communication and engagement strategy including through PAPSS website.
- Design and implement Search Engine Optimization (SEO), social, search, and email campaigns
- Maintain PAPSS user community forum on the PAPSS website.
- Design, execute, analyze and optimize on-going A/B and multivariate tests.
- Maintain relevant activity on all social media accounts, including Facebook, Google, LinkedIn, Twitter, and relevant industry community sites
General:
- Oversee the public communication activities, including press releases on the website and other marketing channels or points of presence.
- Manage the production and distribution of digital marketing materials (i.e. print, video)
- Work with internal product teams to ensure compliance of all marketing materials to design principles.
- Assist with the dealing of mass media and communication issues
- Assist in managing media-related reputational risks.
- Assist with the organization of promotional events to strengthen partnerships and build brand awareness.
Requirements: Qualifications and Skills
- First Degree in Business, Marketing Communication, Digital Media, Communication, Graphic Design or a related field plus a Postgraduate Degree.
- A relevant professional qualification could be considered in lieu of a Postgraduate Degree.
- 8+ years of related job experience. Prior start-up or agency experience is a bonus and strongly preferred.
- Prior experience in digital media work, and visual communication and design.
- Proficient in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Hands on experience with the Google Suite of Solutions (AdWords, Display Network, Google Tag Manager, Google
- Analytics etc.), Facebook Business Manager, MailChimp (or other email platforms).
- Comfortable designing and executing campaigns on Facebook, LinkedIn Instagram, Twitter and other relevant social media platforms.
- Experience maintaining website and social media platforms and developing a range of marketing materials / content for community or business audiences.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript is an asset.
- Ability to think strategically and creatively: analyze, synthesize, recommend and take actions
- Previous marketing or user acquisition and growth experience proliferating consumer facing digital products and services is an asset.
- Expert communication, presentation, and material preparation skills
- A passion for growth marketing and driving customer adoption
- Strong written and oral communication in English. Bi-lingual (English and French) is an advantage.
Benefits and Contractual Information
- Permanent
- USD tax exempt salary.
- Willing and able to relocate to Cairo, Egypt.
- Suitably qualified candidates from all African nationalities are encouraged to apply.
How to Apply
Interested and qualified candidates should send their CV to “Robin Botha” at: robotha@caglobalint.com using the Job Title as the subject of the mail.
Job Title: Head – Product Management and Business Development (PAPSS)
Reference Number: LEEBLR11
Location: Cairo, Egypt
Working time: Full-time
Pan African Payment and Settlement System (PAPSS)
- The Pan African Payment and Settlement System (PAPSS) is the first centralized payment market infrastructure for processing, clearing and settling of intra-African trade and commerce payments. PAPSS is an arm of the African Export- Import Bank (Afreximbank), which is a pan-African multilateral financial institution, established in 1993 for the purpose of financing and promoting intra and extra African trade. Afreximbank operates and manages PAPSS.
- PAPSS is now ready to start operations and is looking for experienced individuals, who are innovative, entrepreneurial and imbued with the passion and commitment to transform Africa through trade.
Responsibilities
- Responsible for the development of the product vision, strategy, requirements gathering, functional design and technical roadmap.
- Development of strategic marketing and sales plans.
- Driving performance and income for a portfolio of services and manage all product development and management.
- Responsible for the overall proposition development and delivery including, planning, use case creation, user experience, design, and commercial management.
- Responsible for the entire products P&L.
- Expert knowledge of product positioning & technical infrastructure including end-to-end product management lifecycle including customer development and user-experience.
- Proven experience in Agile product delivery.
- Maintain the integrity of the entire product design while ensuring the correct solutions are being developed for clients and partners.
- Provide regular and ad hoc reporting as required to the rest of the executive management and PAPSS board.
- Manage the commercialization of PAPSS products and offering to customers.
- Understand market trends and requirements and propose PAPSS product solutions that need to be produced as a result.
- Engage with and influence senior level participants on PAPSS payments.
Requirements
Qualification and Skill:
- Graduate degree or professional qualification required.
- First degree in Computer Science, Management, Engineering, Economics or related fields.
- Minimum 12 years’ experience with a significant tenure involved in payments and technology, with a strong understanding of the African payments landscape.
- The candidate filling this role will be a senior product manager with strong digital product development, digital product marketing and sales, and programme/ project management skills, and must have prior revenue (P&L) responsibility.
- Strong experience of large-scale technology payment product roll-outs, and the ability to communicate commercially whilst being able to dive into technical detail as required and the ability to collaborate successfully with stakeholders.
- Ability to develop, and direct the implementation business development plans, marketing plans and sales plans.
- Knowledge of digital currency required.
- Understanding of payment and transfers dynamics and critical factors driving profitability that form input to product development and marketing.
- Demonstrable experience with recognized product development and management methodology/ framework for products and services including direct involvement in the function design, business case, technical implementation and sales support.
- Experience in several key payment business areas preferred, such as portfolio management, strategy, marketing, product management, operations, risk management.
- Superior analytical and problem-solving skills, with excellent presentation skills, including writing capabilities.
- Good knowledge of mobile and card payments technologies and back-end banking systems.
- Experience of working with and understanding relevant payment laws and regulations.
- Relationship management skills particularly ability to influence and negotiate with senior executives.
- Excellent communication in English with one of French, Arabic or Portuguese as an added advantage.
Benefits and Contractual information
- Permanent
- USD tax exempt salary
- Willing and able to relocate to Cairo, Egypt
- Suitably qualified candidates from all African nationalities are encouraged to apply
How to Apply
Interested and qualified candidates should send their CV to “Lise Kotze” via: lkotze@caglobalint.com using the Job Title as the subject of the email.
Deadline: 31st December, 2020.
Note: CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.
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