Collections Officer at OTP Internet Technology (9 Credit)

OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position of:

Job Title: Collections Officer

Location: Lagos

Job Description
We are recruiting for a Collections Officer who can help us achieve our company’s financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

• Monitor accounts to identify overdue payments
• Make calls to customers about their loan repayments
• Conduct collections process on each customer that includes, phone calls, emails and text messages
• Develop collection methods that brings in revenue and ensure full repayment of loans
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Process payments and refunds
• Keeping accurate records and reports on collection activities

Job Specifications

• Minimum of BSC/HND in related field
• Tech-savvy with working knowledge of Microsoft packages
• Goal oriented so as to meet daily targets
• Excellent communication skill (written and oral)
• Patience, ability to manage stress and negotiation skill.
• Open to working on Saturdays when required
• Customer service training/experience
• Minimum of 1 year of experience in a similar role

Deadline: 31st August, 2020.

Method of Application
Interested and qualified candidates should send their CV to: 9creditrecruitment@gmail.com using the “Job Title” as the subject of the email.