Customer Care Officer in a Fast Moving Consumer Goods (FMCG) Company

A Fast Moving Consumer Goods (FMCG) Company is recruiting suitably qualified candidates to fill the position below:

We are recruiting to fill the position of:

Job Title: Customer Care Officer

Location: Lagos

Job Description

• Respond to customer inquiries and orders online and offline in a timely manner
• Maintain and update tracker for fulfilled orders across all social media channels, phone, and email
• Resolve all customers’s issues appropriately.
• Respond effectively with all necessary information in the company’s brand voice
• Craft appropriate responses to customers and manage time effectively

Requirements

• Minimum of 2 years experience in a similar role
• Innovative and Problemsolving skills
• Ability to effectively interact and close orders via social media, phone, or email.

Deadline: 17th August, 2020.

How to Apply
Interested and qualified candidates should send their CV to: fmcgcareers1@gmail.com using the Job Title as subject if the email.