Customer Service Officer in a Reputable Company

A reputable company that is into the distribution of sanitary fittings, building materials (finishing products) and construction equipment is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Descriptions

• Collaborate with Marketing, Sales and Business Development teams
• Must be creative and innovative
• Work with designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• The officer must have a “thick skin” to be able to handle complaints and unpleasant customers.
• The officer will maintain a well compartmentalised database of customer contact information.
• Managing large amounts of inbound and outbound calls in a timely manner
• Promote company’s product
• Resolving product or service queries in a timely manner by identifying customer needs, clarifying
• The officer is responsible for managing the company’s social media platform
• The officer will send seasonal greetings to customers via text messages and emails.

Requirements

• HND / B.Sc. in relevant field
• Minimum of 2 years’ experience in same role
• Excellent spoken and written communication skills
• Ability to work efficiently under pressure
• Must have good social media skills
• Should have basic Graphic knowledge
• Excellent computer skills

Deadline: 30th August, 2020.

Method of Application
Interested and qualified candidates should forward their CV to: careerslrn@yahoo.com using the “Job Title” as subject of the email.