Field Loan Collections Officer at BFREE Limited

BFREE – We are a young, innovative and Nigeria’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you. Because we hate status-quo and we hate mediocre – we founded BFREE to revolutionize debt recovery in Nigeria

We are recruiting to fill the position below:

Job Title: Field Loan Collections Officer

Location: Oregun-Ikeja, Lagos

Job Descriptions

• Contacting customers and informing them of their overdue debt.
• Advising customers on their payment options and negotiating suitable payment plans.
• Following up with clients on previous payment arrangements.
• Maintaining customer payment records.
• Responding to customer queries.
• Maintaining accurate, up-to-date customer account information.
• Reporting daily progress against targets to the Team Leader.

Academic Qualifications

• B.Sc. / HND / OND experienced in Banking or any financial field that deals with debt recovery is preferred

Requirements:

• Previous experience working as a Collections Officer at a reputable microfinance or loan company.
• Working knowledge of Microsoft Office Suites.
• Excellent communication and negotiating skills.
• Good listening skills and superb questioning techniques.
• Infrastructure to work from home when necessary.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Strong native understanding of your state and city.

Deadline: 3rd September, 2020.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@bfree.africa using the “Job title” as subject of the email.