Front Desk / Administrative Assistant in a Hospitality Industry

Ace Coterie Consulting  – Our client in the Hospitality industry based in Independent Layout, Enugu requires the services of a qualified candidate to fill the position below:

Job Title: Front Desk / Administrative Assistant

Location: Independent Layout, Enugu

Job Descriptions

• We are looking for a pleasant Front Desk / Administrative Assistant  to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Requirements

• Knowledge of office management and basic bookkeeping
• Computer proficiency
• Must live in Enugu
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Responsibilities

• Provide administrative sipport to management
• Greeting and welcoming desks as they approach the front desk
• Collect and input data of the guest on the hotel database
• Check guest in and out of the hotel
• Answering questions and addressing complaints
• Keep front desk tidy and presentable
• Answer all incoming calls and redirect them or keep messages
• Keep updated records

Deadline: 26th August, 2020.

Method of Application
Interested and qualified candidates should forward their CV to: s.nebechi@acecoterieconsulting.com using the Position as subject of the email.