“Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded.
Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay a small amount over time.
We are recruiting to fill the position below:
Job Title: Direct Sales Agent
Location: Ogbomoso, Oyo
Job Descriptions
- The primary focus of this position is to generate revenue, drive channel penetration and improve brand visibility for the company.
- Sourcing for possible clients.
- Manage the sales of products in a professional manner.
- Create awareness for the company’s products.
- Administer and ensure compliance to all sale objectives.
- Monitor all customer queries and ensure timely response to all issues.
- Coordinate with customers and provide various company plans and services and detail quote for all required information
- Document and maintain all records of sales activities and provide updates as per requirement.
- Ensure optimal utilization of all sales tools and resources
- Achieving the assigned target in terms of sales and revenue.
- Strictly follow compliance policy and ensure all company and business unit policies, procedures and processes are followed.
- Participate in all meetings and trainings as required
- Carry out other deliverables as assigned by Team lead
Job Requirements
- Minimum of OND in related discipline
- Proven experience as sales agent, business development or similar role.
- Proficient in Microsoft Office suite.
- Sound Analytical skills
- Able to work with a team
- Commitment to process improvement.
- Great interpersonal skills
- Strong communication skills, both verbal and written
Skills Required:
- Interpersonal skills
- Good oral and written communication skills
- Numeracy and analytical ability
- Creativity and imagination
- Influencing and negotiation skills
- Team work
- Business and commercial acumen
- Persuasion skills
- Driven and ambitious
Job Title: Collection Agent
Location: Ogbomoso, Oyo
Job Descriptions
- Collect outstanding debts from clients and achieve collection target to ensure
- positive cash flow.
- Maintain debtor’s book to ensure that the debt status is accurate and latest.
- Develop reports on overdue account.
- Monitor slow moving accounts to identify delinquent accounts and take necessary action to recover the debts.
- Post customers’ check and ensure timely credit transfer.
- Review collection queue to perform collection activities accordingly.
- Adhere to collections policies and procedures.
- Close a specific number of collection accounts each month to meet assigned target.
- Contact debtors and implement repayment schedules and terms.
- Visit defaulting customers for payment
- Assist the company to take legal action against debtors by providing necessary information
- Carry out other deliverables as assigned by Team Lead
Job Requirements
- B.Sc / HND in Business Administration, Finance, Accounting or any related discipline
- Minimum of 2 years’ experience in collections / Recovery in a consumer finance company, microfinance or bank
- Excellent written and face interpersonal, communication and persuasion skills
- Strong mathematical skills
- Commitment to achieving performance goals
- Knowledgeable in Microsoft office tools including MS Excel, Word and power point
- Strong analytical, organizational and attention to details
- Great at time management, multitasking and prioritizations skills
Skills Required:
- Analytical skills
- Negotiation skills
- Innovative skills
- Persistency
- Ability to take initiative
- Ability to work with stress and under pressure
Job Title: Document Verification Agent
Location: Ogbomoso, Oyo
Job Descriptions
- Reviewing all required documents against preset criteria regarding approval
- Verification of expected customer’s addresses
- Submission of verified customer’s addresses within the stipulated turnaround time (TAT)
- Ensure accurate data on customer addresses verified.
- To conduct physical visit to customer’s business and / or residential addresses for verification
- Ascertain the authenticity of certain facts
- Preparation of verification feedback report upon conclusion of verification.
- Responsible for preparing, scanning and validating of documents into verification systems
- Carry out other deliverables as assigned by Team Lead
Job Requirements
- B.Sc / HND in related discipline
- Proven experience in credit assessment or similar role.
- Proficient in Microsoft Office suite.
- Sound data analytical skills
- Able to work with a team
- Commitment to process improvement.
- Strong persuasion skills
- Strong communication skills, both verbal and written
Skills Required:
- Data analytical skills
- Strong communication skills
- Good negotiation skills
- Strong persuasion skills
- Team work
- Proficient in the use of Microsoft Excel
Job Title: Altara Pay Agent
Location: Ogbomoso, Oyo
Job Description
- Collect and crosscheck customers documents to ensure they are complete and valid.
- Assess and analyze financial information and make good decisions.
- Prepare internal reports.
- Manage and maintain files for assigned portfolio of account
- Check inflows and follow up with customers.
- Maintain account’s book to ensure that the customers status is accurate and up to date.
- Develop reports on accounts
- Explain the way Altara Credit Limited scheme works.
- Provide customers with correct updated pricing for products
Requirements
- Minimum of OND / HND / B.Sc in related field
- Great Analytical skills
- Great communication skills
- Good reporting skills
- Proven to be take good decision
- Proficient in the use of Microsoft Excel and PowerPoint.
Job Title: Floor Sales Representative
Location: Ogbomoso, Oyo
Job Description
- Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
- Explains Altara Credit schemes to customers
- Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
- Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
- Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
- Assists supervisor with preparation and sending reports
- Ability to cross sell products to customers
- Receive payments from customers and prepare necessary invoices and schedules
- Carry out other responsibilities as assigned by Lead
Job Requirements
- B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
- > Minimum of 2 years experience as a customer service representative in a consumer finance company, microfinance or bank
- Excellent written and face interpersonal, communication and persuasion skills
- Strong mathematical skills
- Relationship management
- Knowledgeable in Microsoft office tools including MS Excel, Word and power point
- Analytical, problem-solving skills, organizational skills and attention to details
- Great at time management, multitasking and prioritizations skills.
Skills Required:
- Exceptional communication skills
- Ability to multitask
- Rapport building
- Good time management
- Attentive to detail
- Proven sales and customer satisfaction record
- Good product knowledge
- Strategic prospecting skills.
Deadline: 21st August, 2020.
How to Apply
Interested and qualified candidate should send an email to: miyoha.altara@gmail.com with copy of their CV using the “Job role and Location” as subject of the email
Note
- The Position is for residents at Ogbomoso
- Multiple application will be disqualified
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