Ongoing Recruitment at the Olive Prime Psychological Services (TOPS)

Job Title: Psychiatric Nurse

Location: Lagos
Reports to: Clinical Lead

Job Summary

• The Psychiatric Nurse will work as part of a team of medical professionals to provide psychiatric nursing care to patients of all ages, gender, religion and disposition, while creating a safe and therapeutic environment to aid their mental stability.

Responsibilities

• Responsible for overseeing the delivery of care to all patients delegating duties and monitoring junior staff carrying these out
• Assess all identified group of patients and new admissions to the Practice
• To ensure that identified care planning is implemented and evaluated for all patients especially those within their identified groups
• To ensure that care given is individualized, patient centered and in collaboration with the multidisciplinary team and other statutory and voluntary organizations as appropriate
• To orientate newly admitted patient on the principles, rules and regulations governing the unit at the point of admission and ensure that these rules are strictly adhered to by the patients
• To ensure that all the policies and admission documents are signed by the patient and their relations where applicable
• The Nurse will be involved in performing patient personal care duties, which would include washing, bathing and dressing using appropriate hoists and aids. Often uses equipment and clinical procedures requiring knowledge e.g. subcutaneous infusions, catheter care, wound care, pressure relieving equipment
• The Nurse will be able to conduct and interpret a Urine Drug Test for patients and clients and document the results appropriately
• Ensure that a Urine Drug Test is conducted for all patient on board at any point if there is a suspected case of smuggling of substance into the facility
• The Nurse would spend extensive parts of the shift in direct/indirect (overseeing and monitoring) patient care
• Also dedicate time during the shift writing clinical reports, and updating care plans. Also the Nurse will be expected to undertake supervision/performance appraisal of junior staff, as directed by the Head of Clinical Services
• To engage in pickup of new or old clients as required
• Observe assigned patients on a daily basis to identify, interpret, and document physical and emotional status and/or patterns, such as assaultive or suicidal behavior, and response to treatment or medication.
• Inspect patient rooms every morning
• Check to ensure that the number of patients at handover tallies with the number at takeover given allowance for discharged cases in the course of the day.
• Inspect rooms to ensure air conditioner and lights are switched off when patients are not in room
• Ensure vital signs are taken 2 times a day
• Work with the support workers to see to the personal hygiene of patients in the morning
• Ensure the dining area is kept clean when not in use, ensure support worker/cook take the dishes to the kitchen immediately after every meal
• Administer psychotropic medications to patients, monitors use, and documents reactions; educate patients on the purpose, dosage, and side effects of medication, and explain the implications of patient’s refusal to take prescribed medication.
• Provide crisis intervention to those individuals experiencing acute episodes.
• Obtain medical, psychiatric, social, and family histories of new admissions; take and record vital signs; obtain lab specimens and assist physicians with physical exams
• Schedules and arranges for special tests; develops discharge plans; maintains charts and logs; performs catheterizations and enemas; and draws blood.
• Aid patients in obtaining proper medical care, after release or during hospitalization, by identifying community agencies and resources to assist patients with stabilization while living in the community.
• Interact with private medical facilities, courts, and Federal and State agencies to express concerns of the patient and to discuss treatment also when required, testify in court as to the patient’s mental and physical condition.
• When needed, acts as a team leader, on a rotational basis, for an assigned shift; plan, assign, and review the work of other regular nursing staff, student nurses, mental health technicians and support staff.
• To be able to deliver services and treatment in patient’s own environment whenever the need arises
• Ensure protected meal time is properly implemented
• Inspect patient food before taking it to patients for consumption
• Make Clinical presentations during clinical meetings and during business meetings.
• Ensure take home medications are well dispensed for patient going on weekend leave

Requirements and Experience

• Must be a Registered Psychiatric Nurse
• Must be medically and physically fit.
• Must have a minimum of 3 years’ work experience as a psychiatric nurse

Required Skills/Competencies:

• In-depth knowledge of mental health laws and regulations;
• Ability to observe emotional and physical behavior;
• Evaluate and assess the need for mental health services;
• Ability to uphold confidentiality;
• Communicate with people of diverse socioeconomic and ethnic origins
• Exercise independent judgment in medical emergencies;
• Demonstrate tact, diplomacy, patience, and compassion;
• Comply with nursing policies, protocols, and program regulations;

Job Title: Speech Therapist

Location: Lagos
Reports to: Clinical Lead

Job Summary

• The Speech Therapist will be performing patients assessments, develop individual treatment plans for patients with cognitive-communication, language, fluency, swallowing and voice disorders.

Responsibilities

• Administer speech, language and hearing evaluations to patients; conduct tests and examinations of patients to gather information and ascertain levels of impairment
• Use written and oral test methods and special instruments to evaluate patients
• Make evaluations for patients with speech or hearing impairments of test results, medical history and barium swallow results to diagnose and prepare treatment plans for various speech related disorders
• Prepare written patient evaluation and test results reports; maintain accurate documentation of information collected
• Collate patient data relating to Medicaid, Medicare, caseload activities, billing records, initial evaluations, treatment plans, progress evaluations and discharge information
• Develop and implement various treatment plans based on own assessments and recommendations by physicians, psychologists and social workers, for patients with stuttering, swallowing, inappropriate pitch, delayed language and harsh voice problems
• Monitor patient’s progress and make treatment adjustments as required
• Instruct patients in alternative techniques for enhanced communication including sign language, voice improvement and lip reading
• Provide patients, caregivers or family members with education on communication techniques and strategies to cope with personal misunderstandings
• Consult with and refer patients for additional educational or medical services
• Consult with medical staff and educators on patient speech and hearing problems
• Participate in conferences, continuing education programs and training programs to share knowledge and increase knowledge base on methodologies and technologies of speech and hearing disorders
• Participate in various multidisciplinary team meetings patients’ progress meetings and intervention assistance team meetings; prepare written reports on the discussions and outcomes from the meetings
• Handle administrative responsibilities such as paperwork, scheduling of case management activities, preparation of lesson plans, preparation of materials, record keeping, supplies maintenance
• Prepare and conduct training sessions and family education programs
• Train patients in techniques related to strengthening of the tongue, face muscles and jaw or breathing mechanisms

Requirements and Experience

• University Degree in Speech Therapy or Speech-language Pathology.
• Relevant license and certification.
• Experience with certain disorders and age groups may be required.

Required Skills/Competencies:

• Sound understanding of speech-related disorders and treatments.
• Excellent relationship-building skills.
• Resourcefulness and strong problem-solving skills.
• Detail oriented; compassionate
• Effective communication skills, writing skills, diagnostic skills, patient handling and care skills are all essential to the role.

Job Title: Business Development Manager

Location: Lagos

Job Summary

• As a Business Development Manager your role will be to maintain and grow the assigned portfolio customer base, generate leads, develop advantageous pricing strategies, build and grow a solid business team with a focus on growth hacking and business support.

Responsibilities

• Careful strategic planning and positioning of Olive Prime in the healthcare market, enhancing the operation of the business, while Identifying new business opportunities in order to generate revenue, improve profitability and business growth.
• Develop and execute quarterly marketing plans and actions that ensure established targets are achieved.
• Collaborates with the multi-disciplinary team to develop strategic initiatives that drive new business. Works closely with the team to help resolve barriers for admissions and/or business opportunities.
• Builds relationships with referring physicians, case managers, therapists, administrators and nurses to increase awareness of services and promote business opportunities.
• Maintains database of key referral sources.
• Be involved in generating relevant partnership proposals with support from the clinical team
• Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth while meeting the market’s needs;
• Develop and implement community workshops and seminars, with a bid to grow business;
• Conduct marketing research and analyses to ensure that the hospital is competitive in the marketplace;
• Be a lead in expanding our services nationwide.
• Ensure business/sales targets are met by the team
• Analyze financial data and formulate strategies to reduce business cost and increase profits
• Ensure the continuous refinement of the service rendered by the Facility;
• Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets
• Develop short and long-term management and organizational plans to define responsibilities and business activities consistent with organization goals and objectives.

Requirements and Experience

• A Bachelor’s Degree in a relevant field
• Minimum of 4 years’ experience in a managerial position as a Business Development Manager

Required Skills/Competencies:

• Good communication and negotiation skills
• Growth enthusiast
• Excellent presentation and communication skills
• Possess excellent marketing and proposal writing skills
• Excellent organizational skills with ability to effectively manage competing demands
• Excellent Business Development and Relationship Management skills
• Proficiency in MS Office suite

Job Title: Senior Medical Officer

Location: Lekki, Lagos
Reports to: Consultant Psychiatrist

Job Summary

• A Senior Medical Officer is a member of the senior medical staff, and is responsible for overseeing the daily operations and overall patient care within the clinical services department.

Responsibilities
Ward and Outpatient Clinic Duties:

• Be present and contactable within clinic premises at all times during work hours.
• Carry out a full clerking and physical examination for all patients before admission according to Olive Prime Policy
• To maintain individual contact with patients, carrying out ward rounds and other duties detailed by the Consultant
• In compliance with the clinic consent and confidentiality policy, update the clinical notes on all patients attended according to best practice for record-keeping
• To ensure that within a week of admission, patient’s diagnosis in line with ICD is documented on EMR and explained to the patient and Family.
• Ensure that leaflets explaining diagnosis, medication and its effects are given to patient, explained and documented. Follow up that Consultants have explained the diagnosis and management plan to patient and documented this.
• To respond promptly to the requests of all medical staff (Consultants and other doctors, nurses) to see any patients within the clinic/facility and to advice or start treatment as indicated/directed.
• Undertake specific medical procedures on patients within the facility as requested by medical and nursing staff: i.v. cannulation, commencing i.v. infusions, administration of i.v. drugs, etc.
• To promptly review all laboratory test results and take necessary action
• To type and file discharge summaries on all patients discharged from Olive Prime within 24 hours of discharge
• Must see every patient discharged from Olive Prime for a review appointment within 7 days post-discharge
• Run regular follow up clinics and liaise with front desk staff to send reminders and encourage patient attendance
• Carry out home visits to review patients when necessary
• Lead a clinical team to pick up patients from the community for admission
• Ensure incident reports from the clinical services department are submitted promptly as indicated.
• Before going off duty ensure written appropriate communication to the oncoming team specifying any requirements for individual patients’ care and monitoring.
• Carry out On-call duties of a medic.

Responsibility to Consultants:

• Carry out and document full clerking and physical examination of all new patients; present findings to the Consultant and document agreed plan of management.
• Be present at ward rounds conducted by Consultant and do necessary documentation
• Inform Consultants of any change in the condition of their patients and any emergency procedures undertaken
• In a “routine situation” initiate requests and treatments with the prior consent of the patient’s Consultant; document all such communication In the event of death of a patient, immediately inform the Consultant, and the patient’s GP (if the Consultant is unable to do so)
• Inform the Consultant immediately when a patient and/or family requests to have a discharge against medical advice, and follow laid down protocol for this.
• Review discharged patients, on requests of the Consultant.

Other Duties:

• Run a smoking cessation clinic
• Contribute to and be a part of the Olive Prime Business Team
• Be part of the team that makes contact with Organizations to seek clients for Synapse
• Work with the Consultant to design and participate in continuing medical education activities for clinical staff (doctors, nurses, psychologists, support workers, etc.)
• Deliver clinical presentations at various hospitals and corporate organizations to create awareness of our clinical services To examine any sick/injured member of staff and offer appropriate recommendations as regards treatment
• Liaise regularly with Service Manager to discuss clinical service improvement
• As a Medical Officer, you are expected to conduct yourself in a professional manner at all times; look smart and presentable at all times.

Administrative Duties:

• Be a part of interview panels during staff recruitment
• Be a member of Olive Prime middle management committee, and attend line Management meetings
• May be asked to be part of other adhoc committees if and when necessary
• Take a lead role in developing and writing proposals for Olive Prime Study and encourage adherence to clinic policies and procedures by all clinical staff
• Complete clinic administrative documentation as required
• Ensure correct protocols are complied with as regards discharge against medical advice, deaths in care and coroner’s requirements.

Health and Safety and Quality Assurance:

• Be familiar with, and supervise adherence to all Health and Safety regulations of the relevant government regulatory bodies (HEFAAMA, etc.) as well as internal policies of Olive Prime.
• Participate in/facilitate in-house trainings as requested. This may include: restraining aggressive patient, fire safety, infection control, manual handling, blood transfusion etc.
• Be aware of the promotion of effective customer care and public relations in order to promote the good reputation of the facility
• Perform any other duties as assigned by the Line Manager

Qualifications and Requirements

• Bachelor of Medicine, Bachelor of Surgery Degree
• National Youth Service Corps discharge/exemption certificate
• Full MDCN registration as a medical practitioner
• Up to date practicing license
• Minimum of 2 years’ experience in mental health care
• Evidence of training in Addiction management or other mental health training
• Experience working in a managerial capacity is an advantage
• Valid identification (International passport, National ID, Driver’s license).

Job Title: Driver

Location: Lagos
Reports to: Admin. Manager

Job Summary

• The Driver will assist the company with all transport-related duties and will be responsible for conveying staff of the organization, materials and equipment to and fro where they may be needed in a timely manner.

Responsibilities

• Safely transporting company staff and various products to and from specified locations
• Plan travel routes to avoid traffic congestion or road construction
• Inspect vehicles for mechanical items and safety issues and perform preventive maintenance where necessary
• Keep the company vehicle clean and properly maintained
• Document and log work/rest periods and kilometers spent driving and retain fuel/toll receipts
• Comply with road safety rules and regulations as well as with company policies and procedures
• Collect and verify delivery instructions
• Report damage, accident or injuries to management.

Requirements and Experience

• Proven work experience as a driver in a corporate organization
• No recent driving violations
• Adaptability and foresight to handle unexpected situations (traffics, weather conditions etc.)
• Ability to drive long hours and occasional travels
• Good knowledge of
• Willing to submit to background/drug checks and provide employment recommendations
• Valid driving license

Job Title: Cook

Location: Lagos
Reports to: Admin. Manager

Job Summary

• The Cook will be responsible for setting up the kitchen with cooking utensils and equipment as well as prepare healthy meals for inpatients with adherence to establishment recipes.

Responsibilities

• Cooking meals in a timely manner
• Check freshness of food and discard out-of-date items
• Weigh, measure, mix and prep ingredients according to recipe
• Ensure compliance with all health and safety regulations
• Slightly modify recipe to meet patients need and requests
• Monitor food stock and make requisitions
• Work well under pressure and within time limit
• Serve meals at the scheduled time
• Ensure appealing plate presentation
• Estimate expected food consumption and organize preparation
• Keep records and accounts of food purchases
• Assist in developing new methods of cooking and new menu items
• Ensure that the kitchen and equipment are properly cleaned and well maintained

Requirements and Experience

• 3 years’ work experience as a Cook/Chef in a corporate organization
• Proficiency in making local and continental dish
• Hands-on experience with various kitchen equipment
• Advanced knowledge of culinary, baking and pastry techniques
• Good communication skill
• Courteous
• Integrity
• Evidence of Culinary certification or training

Job Title: Security Personnel

Location: Lagos
Reports to: Admin. Manager

Job Summary

• The Security personnel will be saddled with protecting company’s property and staff by maintaining a safe and secure environment while ensuring high visibility presence and prevent all illegal or inappropriate actions.

Responsibilities

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Observe for signs of crime or disorder and investigate disturbances
• Act lawfully in direct defense of life and property
• Obtains help by sounding alarms
• Apprehend criminals and evict violators
• Take accurate notes of unusual occurrences
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Controls traffic by directing drivers for parking purposes only
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintains the environment by monitoring and setting building and equipment controls.
• Maintains organization’s stability and reputation by complying with legal requirements.

Requirements and Experience

• 3 years’ proven experience as security officer or guards
• Written and Verbal Communication
• Knowledge of legal guideline for area security and public safety
• Familiar with report writing
• Excellent surveillance and observation skills
• Tech-Savy with experience in surveillance systems
• Trained in First Aid and self defense