Morris Royal Security Limited – We are a team of experienced security and law enforcement professionals with specialization in Enterprise Risk Management. We leverage on our solid organizational structure, a dedicated workforce, constantly improving technologies and techniques and strong quality assurance processes to deliver superior services.
We are recruiting to fill the position below:
Job Title: Marketing Officer
Location: (Ojodu Berger, Isheri) Lagos
Employment Type: Full-time
Job Responsibilities
- Achieve targets by developing new business with existing and potential clients
- Create and implement a structured plan to achieve set targets
- Participate in sales campaigns to drive revenue and increase product growth
- Manage and maintain portfolio of clientele base.
- Ensure successful communication with all areas of the business
- Submit weekly or monthly performance reports as required from time to time
- Work in collaboration with the team, developing good working relationships
- Deliver an excellent client service at all times, ensuring client needs are met or exceeded
- Take a consultative sales approach to ensure client’s needs are accurately met
- Undertake cold calling. Schedule and attend client meetings as the need arises
- Help the business grow social media product sales
- Analyse current and past financial data, such as sales reports, and provide strategies to cut costs and increase revenue.
- Actively monitor market trends through personal contact with clients and industry associated meetings or seminars.
Delivers an Outstanding Client Service:
- Deliver an excellent client service at all times, ensuring client needs are met or exceeded
- Proactive and responsive to clients and prospective clients
- Proactively develop and improve client services
- Establishes long-term relationship with new and existing customers based on mutual trust and confidence
- Conduct research to identify new markets and customer needs
- Ensure efficient communication with the Account team for effective client service delivery
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Transition new clients smoothly and ensure commercial sales are fully optimised
- Supervise the client relationship management database and utilize it to manage contacts and mailing lists
- Develop creative strategies to retain clients including interviewing them to take their feedback and incorporate it into the growth plan
Offer assistance and explanation when difficulties arise. Ensure complaints are followed up and that satisfactory solutions are obtained for both the customer and VIVA:
- Develop strong and effective working relationships with team member
- Work closely with business development team, share knowledge, discuss ideas and help team members achieve set targets
- Ensure successful communication with all areas of the business
- Involve others in decisions to ensure high levels of decision quality and acceptance
- Support BD team by bringing them together for open dialogue
- Effectively communicate client information and insights to teams
- Enhance effectiveness by ensuring team members have the information they need when they need it
- Develop strong relationships with clients and fellow employees
- Accurately transfer corporate proposals to the BDM for follow-up
- Adopt and communicate your vision in a way that drives the team beyond the boundaries and limits of the past
- Collaborate with colleagues and peers on sales, marketing, and product development to improve overall customer experience and satisfaction.
Job Requirements
- Female marketer only
- Excellent customer service and communication skills
- Outstanding analytical and presentation skills
- Strong marketing acumen
- Able to deliver results and drive group projects to boost other income revenue
- Strong team mentality and ability to build and maintain open and honest communication
- Capability to generate original ideas
- Good understanding of the industry
- Must reside within Ojodu Berger, Ogba Aguda, Ikeja, Ketu, Magboro, Ibafo axis.
- 2 – 5 years Experience.
How to Apply
Interested and qualified candidates should send their CV to: info@morrisroyalsecurity.com.ng using the “Job title” as subject of the email.
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