Ongoing Recruitment at EHA Clinics (Internship & Exp.)

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Title: Laboratory Scientist

Location: Kano
Department: Lab
Division: EHA Clinics
Reports to: Practice and Quality Assurance Manager

Summary of Job

• The Laboratory Scientist will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients.
• In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Scientist Duties:

• S/he collect and analyze body fluids, tissue and other substances to determine normal or abnormal findings.
• You’ll operate sophisticated equipment and instruments to identify the results. Both technicians and technologists perform tests and procedures that physicians or other healthcare personnel order.
• Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
• Identifies and communicates abnormal results by alerting supervisory personnel, the patient physician, or nurse.
• S/he will need to be able to conduct the following investigations;
• (Toxicology) identifies the presence or quantity of drugs of abuse, therapeutic drugs, and toxic substances by operating toxicology instrumentation and performing manual methods for the performance of drug screens, blood alcohol levels, and carbon monoxide levels.
• (Chemistry) provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
• (Hematology) provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment; performing manual methods of differentials.
• (Immunology) provides test results for patient diagnosis and treatment by operating equipment such as the gamma counter, spectrophotometer, densitometer, and through methods such as radioimmunoassay, enzyme immunoassay, and serological testing.
• (Microbiology) provides physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
• (Blood bank) ensures the patient of receiving compatible blood/blood components by completing blood typing, antibody screening, compatibility testing, and antibody identification procedures.
• (Blood bank) assures future retrieval of patient transfusion information by preparing patient packets and maintaining blood bank database.
• Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
• Using a Lab Information Management System for specimen tracking, results entry and reporting.
• Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
• Maintains patient’s confidence by keeping laboratory information confidential.
• Serves and protects the Diagnostic firm by adhering to professional standards, laboratories policies and procedures, federal, state, and local requirements, and other pre-specified standards.
• Enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties as assigned from time to time

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decision.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Qualifications & Training

• A minimum Bachelor of Science degree in laboratory science from an accredited university.
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidate must possess a current practising license.
• Relevant Certification will be an added advantage.

Work Experience:

• Minimum 3 years working experience in a Medical Laboratory, Clinic or hospital.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria.
• Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Laboratory Technician

Locations: Kano & Abuja
Department: Lab
Division: EHA Clinics
Reports to: Practice and Quality Assurance Manager

Summary of Job

• The Laboratory technician will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients.
• In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Technician Duties:

• Perform phlebotomy on adults and children
• Ability to perform laboratory investigations while adhering strictly to the SOP
• Knowledge of laboratory sample transportation and preservation/storage
• Operate and manage automatic hematology and chemistry analyzers, pipettes, thermometers, balances, and other lab apparatus.
• Ensure to maintain a clean work floor and dispose of waste appropriately.
• Conduct group responsibilities accurately and on time.
• Maintain and update laboratory checklists regularly
• Label, sort and check specimens and organize all information into the computer system
• Serve as a resource for all members of the staff, which includes answering questions when asked and participating in any educational opportunities as they arise
• Create a safe environment for everybody by keeping work areas clean and ensuring none of the medical equipment becomes contaminated
• Provide assistance in various functions of the laboratory
• Proficiency in performing laboratory inventory.
• Ensure to maintain equipment properly
• Proficient in microbiology techniques such as streaking, susceptibility measurements, etc
• Good knowledge of parasite identification and proficiency in microscopy
• Perform quality control on various laboratory equipment

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience

• Minimum 3 years working experience in a Medical Laboratory, Clinic or hospital.

Qualifications & Training:

• A minimum Diploma in Medical Laboratory Technology (MLT) from an accredited School of Health Technology.
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidate must possess a current practising license.
• Relevant Certification will be an added advantage.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Facility Coordinator

Location: NSIA Umuahia Diagnostic Center, Abia
Department: Operations, EHA Clinics
Division: EHA Clinics
Reports to: Operations Manager

Summary of Job

• The Facility Coordinator performs, plans, directs, coordinates, and controls all facility maintenance to ensure proper safety, sanitation, and mechanical functions for the facility including; grounds and equipment.
• The Facility Coordinator is responsible for the overall facility coordination, managing all building and equipment maintenance.

Essential Duties and Responsibilities
To perform this role successfully, the Facility Coordinator will perform the following responsibilities in relation to all offices, which will include but are not limited to:

Core Tasks:

• Ensures day to day facility operations run smoothly
• Maintains physical space, ensuring a safe, clean, and functional environment.
• Conducts routine inspections on all plumbing facilities, electrical equipment, and water supply.
• Acts as liaison between employees and any outside contractors needed to resolve specialized problems.
• Drafts and implements preventive maintenance schedules for buildings and equipment.
• Ensures safety standards are followed throughout the facility.
• Participates in the emergency preparedness planning team, if needed.
• Responsible for managing a variety of vendors and services.
• Maintains the inventory of supplies; reorders as needed.
• Sending monthly invoices for all services offered and ensuring all payments are made.
• Manages all stewards available on site
• Performs other related duties as assigned.
• Sending monthly reports on facility management and performance

Requirements
Qualifications & Training:

• B.Sc in Civil, Electrical or Mechanical, Engineering or any related field
• Excellent written and verbal communication skills
• Proficiency in Google Suite, with exceptional knowledge of Google Sheet and Google Slides
• Excellent time management skills and ability to multitask and prioritize work
• Knowledge of project and task management tools such as Asana, Redbooth
• Strong organizational and planning skills
• Attention to detail and problem-solving skills
• At least 2 years’ working experience in the field
• Certification in Facility Management and Project Management is preferred.

Work Experience:

• S/he will be required to have had related and progressive experience in a healthcare organization.

Key Skills and Attributes:

• Computer literacy
• Excellent communication
• Working under pressure
• Humane, empathetic and supportive bedside manner
• Leadership and teamwork
• Problem solving and initiative
• Time management and organization
• Attention to detail.

Salary
Competitive salary scale based on surveys from top private hospitals in Nigeria. The salary is negotiable but performance-based.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon the successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Pharmacy Technician

Location: Abuja
Department: Pharmacy
Division: EHA Clinics
Reports to: Practice and Quality Assurance Manager

Summary of Job

• The pharmacy technician works closely with the pharmacist on duty in attending to patients, refilling prescriptions, dispensing medications and maintaining stock counts.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Pharmacy Technician Duties

• Fill medications based on prescriptions and prepare them for Pharmacists to dispense.
• Assist in stock count on a routine basis and ensure that expiring drugs are noted
• Arrange/stack  drugs and consumables according to FEFO guidelines
• Ensuring that minimum stock level are not exceeded
• Bring Patients into the pharmacy (when necessary)
• Follow up/call patients to ensure compliance and report special cases to the Pharmacist on the duty
• Follow up on drugs delivered to patients
• Keep the pharmacy clean and ensure that dispensing materials are available
• Assist in receiving of medications from vendors
• Assist in compounding in coordination with the Pharmacist
• Dispensing of OTC medications and providing of consumables to the nurses and doctors when needed.
• Ensuring to comply with proper work ethics and conduct
• Preparing of emergency packs under the supervision of a Pharmacist
• Assisting the Pharmacist in any other required duties.
• Conduct group responsibilities accurately and on time.
• Maintain and update pharmacy checklists regularly
• Provide assistance in various functions of the Pharmacy

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Qualifications & Training

• Ordinary (or Higher) National Diploma Certificate in Pharm tech
• Current license to practice (where applicable)
• Evidence of NYSC discharge/exemption certificate (where applicable)

Work Experience:

• Minimum of two (2) years experience working within a clinical setting

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Intern – Software Engineering

Location: Kano or Abuja
Department: EHA Clinics – Clinical and Laboratory Informatics
Reports to: Technical Lead, informatics

Purpose of the position

• The intern will work with the informatic team of EHACLINICS to build and manage enterprise systems under the mentorship of senior engineers who will coach you on development best practices.
• Adequate metrics and records are put together in collaboration with all departments to ensure projects and initiatives are monitored effectively to achieve EHA Clinics’ goals.

Description of tasks
The intern must have sufficient knowledge of at least one programming language preferable python and is expected to:

• Take ownership of products under the supervision of a Senior Engineer
• Be a collaborative member of the team
• Have a deep understanding of data structure and algorithm
• Will be part of a scrum team and have some knowledge of the Software Development Life Cycle
• Ability to write clean code
• Some knowledge of unit testing
• Experience working with a virtualization system is an added advantage but not required
• Complete necessary reports and documentations
• Perform any other tasks assigned by the line manager.
• Any other tasks assigned by the Management.

Duration and Dedication:

• Six months, with the possibility of an extension.- Dedication: 40 hours/ week (Monday – Friday)

Reporting:

• The intern will work under the supervision of the Program Manager, Community Health.

Qualifications

• This is an intern position and as such, minimal experience is required.
• A Bachelor’s Degree in Computer Science, Information Technology, or any such related field will be preferred.
• Graduates of tertiary institutions and National Youth Service Corps members can apply.
• The Candidate must have worked with at least one programming language.

Required Output:

• As an intern, you will take part in cutting edge technology and other activities and projects that contribute to bringing solutions to health challenges in Nigeria. Tasks are to be developed in a professional and efficient way, focusing on end-results and delivering high-quality products.
• The diversity of our team means that you will find yourself working in multicultural teams with people from diverse backgrounds and cultures who have wide perspectives, experiences, expectations as well as approaches. Knowledge of the region’s political, socioeconomic, and cultural dynamics will be gained.
• You will also gain a first-hand perception of the day-to-day working environment of EHA Clinics. You will be given a real chance to work with our team of outstanding and inspiring career professionals and senior managers.
• Within the organization, you might have the chance to be exposed to conferences, participate in meetings, and contribute to analytical work as well as on-the-ground projects. Upon the successful conclusion of the assignment, will provide a certificate for the interns that fulfill their commitments with integrity, professionalism, and respect for diversity.
• Upon completion of the internship, the intern shall produce a comprehensive report that explains what they have learned within the internship period and how that impacts their career journey and do a presentation to EHA Clinics. The intern will produce a story to communicate the result of the analysis.

Skills to be developed:

• This position will expose you to developing and managing enterprise systems which include our EMR, ERP, and mobile application
• You will build skills in software development best practices and documentation
• You will be part of am agile team and will interact with Senior Engineers, UI/UX designers, Quality assurance engineers
• We ll expose you to our various tech stacks – flutter, python, java, odoo, kibana, elastic search, firebase, postgre, kubernetes, etc.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As this is a full-time field role, the employee must be physically and mentally fit. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is all of the time required to stand and walk. The employee is frequently required to sit and use a computer and reach with their hands and arms.

Remuneration

• This is an unpaid position, however, a monthly stipend of Forty Thousand Naira (₦40,000) only will be provided for transportation and feeding allowances. All other costs related to living expenses MUST be borne by the intern. The intern will have to make his or her own arrangements for travel, accommodation, and incidents.
• Health Insurance: EHA Clinics will provide health insurance cover during your period of internship.
• Confidentiality: You have to be discreet and keep confidential any and all unpublished information obtained during the course of the internship and do not publish any reports or papers based on such information.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Intern, Software Quality Assurance

Location: Kano, or Abuja, Nigeria.
Department: EHA Clinics – Clinical and Laboratory Informatics
Reports to: Technical Lead, informatics
Duration and dedication: Six months, with the possibility of an extension.
Dedication: 40 hours/ week (Monday – Friday)
Reporting: The intern will work under the supervision of the Program Manager, Community Health.

Purpose of the Position

• The aim of the internship will be to work closely with the Quality Assurance Engineer to develop and establish quality assurance standards and measures for the software application services within our organization.
• S/he will also gather and analyze data in support of business cases, proposed projects, and system requirements. This will include writing test plans, scripts for tracking defects, fixes in product development, and software application development.
• Adequate metrics and records are put together in collaboration with all departments to ensure projects and initiatives are monitored effectively to achieve EHA Clinics’ goals.

Description of Tasks

• The intern is expected to perform the following essential duties satisfactorily:
• Under the supervision of a Quality Assurance Engineer, develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life cycles.
• Create and execute test plans and scripts that will determine optimal application performance according to specifications.
• Verify and revise quality assurance standards as needed.
• Ensure that testing activities allow applications to meet business requirements and systems goals. Fulfill end-user requirements and identify existing or potential issues.
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing.
• Make recommendations for improvement of applications to programmers and software developers or engineers.
• Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
• Maintain effective communication with the project software engineers on project limitations, capability, performance requirements, and hardware interface changes.
• Miscellaneous projects and duties as assigned to support the management team
• Complete necessary reports and documentations
• Perform any other tasks assigned by the line manager.
• Any other tasks assigned by the Management.

Qualifications
This is an intern position and as such, minimal experience is required.

• A Bachelor’s Degree in Computer Science, Information Technology, or any such related field will be preferred.
• Graduates of tertiary institutions and National Youth Service Corps members can apply.
• The Candidate must have worked with at least one programming language.

Required Output:

• As an intern, you will take part in cutting edge technology and other activities and projects that contribute to bringing solutions to health challenges in Nigeria. Tasks are to be developed in a professional and efficient way, focusing on end-results and delivering high-quality products.
• The diversity of our team means that you will find yourself working in multicultural teams with people from diverse backgrounds and cultures who have wide perspectives, experiences, expectations as well as approaches. Knowledge of the region’s political, socioeconomic, and cultural dynamics will be gained.
• You will also gain a first-hand perception of the day-to-day working environment of EHA Clinics. You will be given a real chance to work with our team of outstanding and inspiring career professionals and senior managers.
• Within the organization, you might have the chance to be exposed to conferences, participate in meetings, and contribute to analytical work as well as on-the-ground projects. Upon the successful conclusion of the assignment, will provide a certificate for the interns that fulfill their commitments with integrity, professionalism, and respect for diversity.
• Upon completion of the internship, the intern shall produce a comprehensive report that explains what they have learned within the internship period and how that impacts their career journey and do a presentation to EHA Clinics. The intern will produce a story to communicate the result of the analysis.

Skills to be developed:

• This position will expose you to best practices in software testing
• You will build skills in software documentation
• You will be part of an agile team and will interact with Senior Engineers, UI/UX designers, Quality assurance engineers
• We ll expose you to our various tech stacks – flutter, python, java, odoo, kibana, elastic search, firebase, postgre, kubernetes, etc

Other Information:

• This is an unpaid position, however, a monthly stipend of Forty Thousand Naira (₦40,000) only will be provided for transportation and feeding allowances. All other costs related to living expenses MUST be borne by the intern. The intern will have to make his or her own arrangements for travel, accommodation, and incidents.
• Health Insurance: EHA Clinics will provide health insurance cover during your period of internship.
• Confidentiality: You have to be discreet and keep confidential any and all unpublished information obtained during the course of the internship and do not publish any reports or papers based on such information.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Registered Nurse

Location: Abuja
Department: Nursing
Division: EHA Clinics
Reports to: Practice and QA Manager

Summary of Job

• The Registered Nurse provides direct and indirect care for assigned patients in various nursing units and home visits per scheduled shift.
• The Registered Nurse is primarily responsible for professional performance and safe patient care.
• The role encompasses nursing assessment, diagnosis, planning, intervention, evaluation, and coordination of care for patients across the healthcare continuum involving families. Duties include but are not limited to, managing patients with various medical cases.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Nursing Duties:

• Perform patient assessment using appropriate, problem-focused, and age-specific assessment techniques.
• Analyze the assessment data, derive nursing interventions, set priorities according to patients needs, formulate a plan of care, implement and evaluate the outcome.
• Document all relevant data in the electronic medical record according to clinic standards.
• Treat patients and families with care and respect while maintaining patient privacy and confidentiality.
• Involve the patient, significant others, and health care providers in the plan of care when appropriate.
• Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations.
• Attends to Home care visits when scheduled on-call shift
• Recognize subtle cues to anticipate potential problems.
• Demonstrate the required assessment and therapeutic skills.
• Implement and monitor infection control measures.
• Apply safety measures related to patient care.
• Operate all unit-required equipment safely.
• Ensure the availability and maintenance of supplies and equipment needed for the unit and patient care.
• Accountable for the use of patients’ and the hospital’s resources.
• Accountable to the patient, the organization, the profession and self.
• Perform clerical duties when needed.
• Provide basic life support when needed.
• Administer medications, monitor desirable and undesirable effects and intervene appropriately.
• Ensure that patients are provided with appropriate nutrition.
• Manage patients with infectious diseases when applicable.
• Manage pediatric patients with infectious diseases when applicable.
• Travel to patients’ homes to deliver care as required.
• Strictly follow clinical guidelines and standard operating procedures set by the clinic management.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to the different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Qualifications & Training

• Bachelor’s Degree of Nursing from an accredited nursing college, University with High Distinction (Top 10% of graduating class).
• Hold and maintain a current nursing license to practice in Nigeria.

Work Experience:

• Must have current clinical experience in direct patient care and have worked a minimum of 24 months in a 20+ bed hospital in the last 3 years.
• Must have at least 3 years of postgraduate nursing experience in an accredited University Teaching, Federal Medical Centre or International hospital.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail
• Knowledge and skills to provide vaccination.
• Knowledge and skills to perform minor trauma care including suturing, plaster casting, I&D, debridement etc.
• Knowledge and skills to stabilize trauma patients prior to transport to a higher level of care.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Operations Assistant

Location: Abuja
Division: EHA Clinics
Reports to: Manager, Business and Administration
Department: Business and Administration, Operations

Summary of Job

• The Operations Assistant reports to the Practice and QA manager of the Clinic.
• S/he will undertake all operational and clerical duties in line with her outline Job description,
• S/he will be the “face” of the organization to all visitors and will be responsible for creating the first impression visitors would have about the Organization.

Essential Duties and Responsibilities
To perform this job successfully, s/he must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Administrative Duties:

• Receives and welcomes clients at the clinic
• Creating, updating, and maintaining low-level records and databases related to Odoo
• Generates final invoices for clients/patients
• Responsible for filing itemized receipts and claims for submission to the respective insurance companies
• Assists in vendor identification and requesting & receiving RFQs for clinic purchases
• Creates and updates vendor profiles on Odoo
• Maintaining patient confidence by keeping their information confidential.
• Maintains important documents, files and records in an organized manner.
• Supports managers and employees through a variety of tasks related to organization and communication
• Responsible for providing information about the services and products of the Clinics when visitors make an enquiry.
• Attends to all phone calls made to EHA Clinics
• Ensures compliance with all the safety procedures and keeping the management informed about any kind of unsafe situation.
• Responsible for conferring and coordinating with other departments.
• Updating job knowledge by participating in educational opportunities; reading technical publications; maintaining personal networks.
• Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Receives, sorts and distributes mail
• The task list is neither exhaustive nor restrictive and it is evolving.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
• Other duties as assigned from time to time

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan.
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Requirements
Qualifications & Training:

• Bachelor’s degree in Business Administration, Office Management & Technology, Public  Administration, Secretarial Studies or any management related field of study

Work Experience:

• A minimum of two (2) year experience handling roles as a Personal Assistant, Front Desk Executive and  Customer Service in any reputable company

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to the different situation they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date.
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria.
• Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance.

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Assistant Practice and Quality Assurance (APQA) Manager

Location: Kano, Nigeria
Department: EHA Clinics
Reports to: Chief Medical Officer (CMO)

Purpose of the Position

• The Assistant Practice and QA manager is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients.
• S/he is responsible for the supervision of all employed clinical support staff. Serve as the primary leadership communication link between the teams and departments throughout the organization.
• S/he is responsible to ensure the overall smooth day to day operations, and employee engagement. In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure high-quality patient experience while achieving departmental and organizational goals.

Job Duties
Practice Management:

• Implement organizational policies, procedures, and standards of work.
• Develop and maintain a highly motivated and well-trained staff.
• Organize and assign duties and tasks to clinical team members.
• Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely.
• Hire, develop, evaluate, and (where necessary) discipline subordinates or make recommendations in such matters.
• Provide input on the budget process and monitor the approved yearly practice budget.
• Evaluate and resolve team activities, needs, and problems on a daily or as-needed basis.
• Provide appropriate and timely communication with staff and providers.
• Oversee, facilitate and ensure staff education and adherence to regulatory requirements.
• Work to establish a high level of patient flow and manage wait times.
• Resolve complaints in a diplomatic and timely manner — Identify and recommend solutions to the clinical team member and office issues or problems.
• Ensure high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
• Oversee staff schedules to achieve maximum productivity and adequate staffing level of the team(s).
• Conduct periodic staff meetings with clinical team members.
• Evaluate the performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed.
• Effectively present data and information to the Management team and CEO on a monthly basis.
• Oversee facility cleanliness, working with facilities on maintenance and safety issues.
• Maintain adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget. Review supply receipts in conjunction with the CEO.
• Maintain effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.
• Perform other related duties as assigned.
• Provide mentorship to clinical staff
• Periodic evaluation, identification of training needs and solutions to clinical staff

Quality Assurance (QA) Management:

• Oversee all aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.
• Implement process improvement measures related to clinical quality and standards of service.
• Evaluate clinical practices within the different departments to help maximize efficiency and optimize patient care.
• Conduct regular quality audits including chart audits and random facility audits.
• Foster a quality-focused environment for staff and patients
• Communicate performance standards and expectations to all clinic staff
• Ensure all care-related quality monitoring audits and satisfaction surveys are completed and recorded according to audit schedule
• Develop, implement and document appropriate corrective actions in areas that are not fully compliant with professional standards
• Identify real or potential quality problems and possible solutions
• Participate in practice accreditation activities

Required Skills and Qualifications

• Bachelor’s degree in Healthcare
• 5-7 years of experience in healthcare or a closely related field
• Knowledge of medical terminology
• Knowledge of medical office safety, infection control policies, and regulations
• Ability to work successfully in a team environment
• Excellent communication skills and a demonstrated ability to manage a team of professionals
• Clinical competence in the area of practice
• Knowledge of and passion for primary healthcare
• Self-motivated, highly productive and positive attitude
• Organization skills and ability to multi-task various responsibilities
• Demonstrate leadership skills

How to Apply
Interested and qualified candidates should:
Click here to apply online