Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Enugu
Employment Type: Full-time
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution
- Follow through on commitments made to customer in ther course of selling.
- Effective and professional Brand cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer
Qualification
- Interested Applicant’s should possess NCE / OND / HND/ SSCE
- Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
- Applicant must have the ability to communicate fluently in English language
- Applicant must have an Android phone
- Applicant must have a 4G SIM AND an Android phone with a 4G network.
- Applicant must reside in Enugu State
Salary Range
NGN30,000 – 40,000 / Month
Deadline: 31st October, 2020
How to Apply
Interested and qualified candidates should send their CV to: Recruitment@outcess.com indicating the subject of the mail “Customer Service Representative Enugu”
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