Domino Stores Limited – A private Nigerian Group of Companies operating retail, hospitality and property business requires highly motivated individual for the position below in our bakery chain business:
Job Title: Bar Waitress
Location: Mafoluku, Lagos
Employment Type:part-time
Responsibilities
- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
- Speak with others using clear and professional language using appropriate etiquette.
- Taking beverage orders and serving them to guests on a timely manner.
- Always respond to guest requests in a timely, friendly and efficient manner.
- Mix and garnish beverages according to recipe and portion control standards.
- Should be fully aware of the bar and lounge menu along with their prices.
- Good knowledge of wine selection, wine service and Beer service.
- Take guest beverage or food orders and input them to the point-of-sale system.
- Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
- Establish rapport with guests to build loyal and satisfied customers.
- Ensure knowledge of menu and restaurant promotions and any special offers.
- Replenish beverages and ensure guest satisfaction throughout the meal service.
- Able to up-sell all promotion available in the outlet.
- Ensure serving station is well-stocked at all times.
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
- Should know basic cashiering procedures like handling money, processing credit and debit cards, making change.
- Be responsible for billing / payment and collecting feedback from the guest.
- Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
- Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.
- Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
- Always take responsibility for ensuring a positive guest experience.
- Take ownership of guest request and follow up guests incidences.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or Manager.
Job Requirements
Education:
- Hotel Management diploma holder, OND or similar qualification.
- Knowledge of computers, Wines, POS – Point of sales system.
Experience:
- 1 to 2 years’ experience as a Bar Waiter / Waitress in a full service hotel preferred
Other Requirements:
- Have sound knowledge of spirits, beers, wine, cocktails and coffee.
- Should have excellent communication skills.
- Flexibility to work longer hours as per business demand.
- Be courteous, professional and provide efficient service.
Job Title: Bartender
Location: Mafoluku, Lagos
Job Type: Full Time
Job Brief
- We are looking for an enthusiastic Bartender to provide an excellent guest drinking experience.
- Good Bartenders will be able to create classic and innovative drinks exceeding customers needs and expectations.
Responsibilities
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu.
- Restock and replenish bar inventory and supplies.
- Stay guest focused and nurture an excellent guest experience.
- Comply with all food and beverage regulations.
Job Requirements
Education:
- Hotel Management diploma holder, OND, HND or similar qualification.
- Positive attitude and excellent communication skills.
- Knowledge of computers, Wines, POS – Point of sales system.
Experience:
- 1 to 2 years experience as a Bar Tender in a full-service hotel preferred.
Other Requirements:
- Have sound knowledge of spirits, beers, wine, cocktails and coffee.
- Proven working experience as a Bartender.
- Excellent knowledge in mixing, garnishing and serving drinks.
- Computer literacy.
- Positive attitude and excellent communication skills.
- Ability to keep the bar organized, stocked and clean.
Job Title: Bar Supervisor
Location: Mafoluku, Lagos
Job Type: Full Time
Job Brief
- To assist the operational running of the bar and ensure that staff are fulfilling their duties to the best of their ability
Responsibilities
- To provide excellent customer service
- Ensure high standards of hygiene, health and safety are maintained at all times
- Ensure high standards and efficiency of work
- Maintain strict stock and financial control.
- Ensure the bar opens on time and ready for business.
- Ensure excellent front of house and back of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.
- Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be.
- Complete daily paperwork to ensure the safe running of the bar, and for those standards to be monitored and maintained throughout the shift.
- Pre-empt and actively responding to problems that arise and keeping management up to date.
- Ensure all venue close on time, end of day jobs completed to a high standard, staff are signed off promptly, all back and front of house areas checked and secured and that venues are in excellent order for the next day’s service.
- Notify management of any issues.
- Assist in cash handling procedures as required.
- Follow all cashing up procedures and ensure all staff are following these correctly.
- Detailed check of deliveries for accuracy and quality of product.
- Ensuring stock is received and secured in cellars on delivery.
- Ensure stock rotation is applied when storing deliveries and that the correct storage method is applied to each product.
- Display stock levels should be monitored throughout your shift and replenished as required.
- Recording any wastage.
- Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet, ensuring the work has been completed to a high standard.
- Ensure the storage areas are kept in a clean, tidy and safe condition.
- Ensure any faults or problems with equipment and the venue are reported.
- Ensure risks to the health, safety and security of self and others are minimized.
Job Requirements
Education:
- Hotel Management HND holder, HND, BSc. or similar qualification.
- Positive attitude and excellent communication skills
- Knowledge of computers, Wines, POS – Point of sales system.
Experience:
- 2 years’ experience as a Bar Supervisor in a full-service hotel preferred
Other Requirements:
- Good communication skills
- Ability to work within team and supervise a team
- Ability to work under pressure
- Excellent customer care skills and people skill
- Good time management and ability to prioritize effectively
- Ability to delegate effectively
- Great written and verbal communication
- Ability to tackle a variety of problems
- Attention to detail
- Inventory and budgeting knowledge
Job Title: Customer Attendant
Locations: Yaba, Ikorodu, Mafoluku, Idimu, Lagos
Job Type: Full Time
Job Description
- Escort customers to theappropriateaisle or shelvein orderto assist with purchasing decisions.
- Ensure the store is clean and safe.
- Ensure the shelves and display areas are well stacked, including fridges and freezers appropriately.
- Keep shelves fully stocked with appropriate products.
- Ensure that products are accurately labelled.
- Process customer orders and payments.
- Cleaning the shelves and keeping stock neat and tidy
- Answering customer enquiries and/or passing them on to the appropriate officer in charge.
- Making sure that fridges and freezers are at the correct temperature.
- Making sure that the customer’s experience is a positive one.
Requirements
- National Diploma in any field or equivalent qualification required.
- A minimum of 3 months experience as a Supermarket Attendant.
- Proven customer service or retail experience is a plus.
- Great attention to detail.
- Good communication and people skills.
Deadline: 30th November, 2020.
Method of Application
Interested and qualified candidates should send their Resume in PDF or Word format as attachment to: career.dominostores@gmail.com using the Position as the email subject.
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