KPMG is a global network of independent professional services firm with deep expertise in the provision of audit, tax and advisory services to clients in various industries and sectors of the economy. The Firm is well represented in Nigeria and across the African continent, with the objective of providing exceptional and quality services to multinational, regional and local clients and to enhance the product offerings in certain previously under-serviced markets.
We are recruiting to fill the position below:
Job Title: Pursuits Business Partner
Ref Id: 150930BR
Location: Lagos
Service Line: Marketing & Communications
Job Level: Associate / team member
Contract Type: Permanent
Full Time / Part Time: Full Time
Job Summary
- The Clients & Markets Unit is at the heart of the firm’s growth strategy. The Unit consists of the Pursuits & Proposals team, Marketing & Communications team, Research & Insights team, Graphic & Design team and the Market Programmes team.
- The Pursuit & Proposal team consists of Pursuit Business Partners who are ultimately responsible for driving and contributing to the Firm’s growth strategy by partnering with the Business on all business opportunities.
Job Purpose
- Assist in proposals development and brand compliance reviews
- Carry out Proposal database management
- Preparation of Marketing reports
- Gather and prepare CVs
- Collate and prepare credentials (portfolio of work)
Duties and Responsibilities
Proposals Development:
- Assisting in proposals preparation, including expressions of interest, capability statements, etc.
- Conducting search on data network for existing templates, credentials, CVs, etc.
- Researching KPMG Global database for new knowledge and global qualifications, and applying same
- Conducting brand compliance review
- Liaising with respective Partners and Managers on proposals requests and ensuring prompt delivery to meeting submission deadlines
- Providing input to the firms’ important proposals including:
- Input to brainstorming sessions on approach and methodology
- Development of the proposal strategy and the identification of key issues
- Managing the provision of information from the proposals advisory team
- Advice on project management and all logistical aspects of the proposal
- Dissemination of tested practice – on a local, national and international basis
- To ensure that KPMG’s marketing strategy and policy is reflected in all relevant aspects of proposal work.
Proposals Database Management:
- Upload of completed proposals
- Regularly updating proposals status (won, lost, pending, aborted, etc).
Marketing Report:
- Compiling proposals from marketing database
- Liaising with the various divisions/unit managers and coordinators to obtain their proposals list for the period
- Comparing to existing information and updating
- Preparing reports.
CVs Collation and Preparation:
- Compiling CVs of all new managers
- Updating these CVs with new engagement experience collected from Job Arrangement Letters (JALs) and Credentials
- Filing the CVs under the relevant folders on the Marketing data network
- Forwarding completed and updated CVs to Knowledge Management for uploading into respective Intranet pages
- Conducting regular updates as information become available.
Collate and prepare credentials:
- Keeping track of all won jobs from the proposals report
- Liaising with the various divisions / unit to obtain JALs for the respective jobs
- Extracting relevant data from JALs to prepare credentials, starting with the World Bank Format
- Filing the credentials under the relevant folders in the Marketing data network
- Forwarding completed and updated credentials to Knowledge Management for upload into respective Intranet pages
- Conducting regular updates as information become available.
Others:
- To carry out ad-hoc marketing projects relating to targeting and sales policy
- To handle new business enquiries and direct promptly to appropriate client service staff within the firm.
Minimum Competency Requirements
Minimum Education & Experience:
- Minimum of First degree in any discipline from a reputable University
- Minimum of a Second-class Upper Division
- 3-5 years post NYSC relevant experiences (Business Development, Marketing Communications
Knowledge, Skills & Abilities
Functional / Technical Skills:
- Strong planning and execution skills
- Good verbal and written communication skills
- Business Writing Skills
- Ability to liaise and interact with people at all levels of seniority within KPMG
- Commitment to seeing projects through
- Ability to work to tight deadlines and managing heavy workload
- Research and analytical skills
- Ability to gather data, compile information and prepare reports
- Technology appreciation, including a working understanding of MS Office Suite especially Microsoft Excel, PowerPoint and Word
Behavioural / Management Development Skills:
- Professional, disciplined and proactive
- Self motivated and able to motivate others
- Confidence and pragmatism
- Strong interpersonal skills and ability to work in diverse teams
- Strong relationship building and networking skills
- Skills in organising resources and establishing priorities/targets
- Customer service orientation
- Team building skills
- Diplomacy and tact.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Customer Experience
Location: Victoria Island, Lagos
Employment Type: Full-time
Overview
We are recruiting Managers to join our fast-growing Customer Experience team focused on:
- Customer Strategy
- Customer Experience Design
- Design-led Innovation
- Customer Insights & Analytics
- Sales & Marketing Transformation.
The Role
Your key responsibilities:
- Support clients on their customer experience and digital transformation journeys
- Help clients define and deliver transformational experiences for their customers and employees that drive innovation
- Support client workshops using collaborative methods such as design thinking and agile methodology
- Present insights and recommendations enabled by strategic thinking, technical knowledge and strong communication skills
- Lead work stream and analysis on engagements and take responsibility for small teams when required
- Contribute to thought leadership and knowledge management.
The Person
- 8+ years prior consulting experience or significant experience in one or more of the following industries: financial services, FMCG and telecoms
- Experience across digital strategy and delivery, customer strategy, customer experience design, journey design, innovation and product/proposition design
- An understanding of design thinking methodologies and its application to UX/CX
- Experience or qualifications in Agile / Scrum would be a plus
- Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Very good proficiency in MS Office suite is essential
- Has a 2.1 or a first-class from any reputable university.
Job Title: Senior Consultant, Strategy
Location: Victoria Island, Lagos
Employment Type: Full-time
Overview
KPMG is recruiting Senior Consultants to join her fast-growing Strategy team focused on:
- Corporate Strategy
- Growth strategy
- Functional Strategy
- Board Strategy
- Customer Strategy
- Market and Feasibility Study
- Business planning
- Operations Strategy & Cost
- Economics & Policy Advisory
Detailed Job Description
Your key responsibilities:
- Support clients with developing, planning and implementing their strategy at corporate and board level, ensuring articulated initiatives are practicable and aligned to the company’s vision
- Help clients define and deliver transformational initiatives across the organization
- Work collaboratively with clients to shape their future by addressing their most complex and critical growth issues
- Support with the facilitation of client strategy discussions using collaborative methods such as design thinking and agile methodology
- Present insights and recommendations enabled by strategic thinking, technical knowledge and strong communication skills
- Lead work stream and analysis on engagements and take responsibility for small teams when required
- Contribute to thought leadership and knowledge management
The Person
- Candidates should possess Bachelor’s degree
- 5+ years’ prior consulting experience or significant experience in one or more of the following industries: financial services, FMCG and telecoms
- Experience across strategy development and implementation, operational improvement, macroeconomic research and interpretation and financial analysis
- Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Very good proficiency in MS Office suite is essential
- Has a 2.1 or a first class from any reputable university
Job Title: Manager, Strategy
Location: Victoria Island, Lagos
Employment Type: Full-time
Overview
We are recruiting Managers to join our fast-growing Customer Experience team focused on:
- Customer Strategy
- Customer Experience Design
- Design-led Innovation
- Customer Insights & Analytics
- Sales & Marketing Transformation
The Role
Your key responsibilities:
- Support clients on their customer experience and digital transformation journeys
- Help clients define and deliver transformational experiences for their customers and employees that drive innovation
- Support client workshops using collaborative methods such as design thinking and agile methodology
- Present insights and recommendations enabled by strategic thinking, technical knowledge and strong communication skills
- Lead work stream and analysis on engagements and take responsibility for small teams when required
- Contribute to thought leadership and knowledge management.
The Person
- 8+ years prior consulting experience or significant experience in one or more of the following industries: financial services, FMCG and telecoms
- Experience across digital strategy and delivery, customer strategy, customer experience design, journey design, innovation and product/proposition design
- An understanding of design thinking methodologies and its application to UX/CX
- Experience or qualifications in Agile/Scrum would be a plus
- Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Very good proficiency in MS Office suite is essential
- Has a 2.1 or a first class from any reputable university.
Job Title: Senior Consultant, Customer Experience
Location: Victoria Island, Lagos
Employment Type: Full-time
Overview
KPMG is recruiting Senior Consultants to joinherfast-growing Customer Experience team focused on:
- Customer Strategy
- Customer Experience Design
- Design-led Innovation
- Customer Insights & Analytics
- Sales & Marketing Transformation
The Role
Your key responsibilities:
- Support clients on their customer experience and digital transformation journeys
- Help clients define and deliver transformational experiences for their customers and employees that drive innovation
- Support client workshops using collaborative methods such as design thinking and agile methodology
- Present insights and recommendations enabled by strategic thinking, technical knowledge and strong communication skills
- Lead work stream and analysis on engagements and take responsibility for small teams when required
- Contribute to thought leadership and knowledge management
The Person
- 5+ years’ prior consulting experience or significant experience in one or more of the following industries: financial services, FMCG and telecoms
- Experience across digital strategy and delivery, customer strategy, customer experience design, journey design, innovation and product/proposition design
- An understanding of design thinking methodologies and its application to UX/CX
- Experience or qualifications in Agile/Scrum would be a plus
- Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to work collaboratively in a team environment
- Very good proficiency in MS Office suite is essential
- Has a 2.1 or a first class from any reputable university
How to Apply
Interested and qualified candidates should send their CV to: babatunde.ayoku@ng.kpmg.com using the Job Title as the subject of the email.’
Deadline: 6th November, 2020.
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