Billing Specialist in a Telecom / ISP Company

Proten International – Our client, a Telecom / ISP company, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Billing Specialist

Location: Lagos
Employment Type: Full Time

Job Description

Billing – Support – Engineer Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
Billing Solutions, IT Applications)
Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query writing
Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
Analysis of Events / Renewals/ Service/System in error, provide workaround solutions
Overall knowledge of the E2Eapplication, systems & solution for their application suite.
Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
Accountable for meeting & improving SLA & KPIs for their application suite.
Responsible for driving down the incidents, problem, trouble tickets, service request trends,
configurations, Automations, Small Development, backend fixes.
Support on work allocation (shifts, rotas)
Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive
operations.

Qualifications / Experience

Graduate / Postgraduate qualification
Role Category: Operations, Automation, Telecom Billing Domain
Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.
Minimum of 4-6 years of experience in Telecom Billing and Strong in handling backend systems.
Functional Area: IT Software Application Programming, Operations & Maintenance

Salary

Deadline: 30th November, 2020

How to Apply
Interested and qualified candidates should:
Click here to apply online

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