Employment Opportunities at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Human Resources and Administration Technical Assistant

Webcruiter ID: 4310683709
Location: Biu, Borno
Full-time/part-time: Full-time
Employment type: Contract

Overview / Description

• NRC initiated country operations in Nigeria in June 2015 in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Yola Area Office, Field Offices in Borno and Adamawa states and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Food Security (LFS); Information, Counselling and Legal Assistance (ICLA), Education and Camp Management Camp Coordination (CCCM) in order to address identified humanitarian
• We are looking for a Human Resources and Administration Technical Assistant for our Biu Field Office in Northern Nigeria. The purpose of the Human Resources and Administration Technical Assistant is to support programme activities in Biu – South of Borno State.
• The Human Resources and Administration Technical Assistant reports to the Biu Field Office Coordinator.

Duties and Responsibilities

• Ensure proper and systematic filing of all personnel files
• Support recruitment process by collecting applications, long listing, schedules examination, administering tests, and conducting interviews
• coordinating appointments and background/reference checks, and communicating benefit information
• Maintaining a database of field office recruitment
• induction of new staff, and schedule briefing with relevant departments and assist in email address requests for new staff
• Preparation of contracts for both casual workers and full time workers
• Issuance of stock request to relevant department and updating and sharing the stock report on a monthly basis.
• Ensure that office and guest house supplies are requested for and timely distributed
• Preparing and circulating the Minutes from the all staff meetings
• Supervising of the cleaner/cook
• Any other task assigned by Line Manager.

Qualifications

• Degree in Human Resource, Business Administration, Management Science or any other related Course
• Advance Degree of professional certification e.g CIPM will be an added advantage
• Previous (1year) experience working in a human resource department (preferably INGO)
• Knowledge about own leadership skills/profile
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• Fluency in Hausa and one other local relevant language (spoken)
• High level competence in computer skills (Microsoft office Applications)

Personal Qualities:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

We Can Offer

• Commencement: 1st January, 2021
• Duration: 12 months (renewable)
• Salary/benefits: According to NRC’s general directions – Grade Level: Grade 4
• Duty station: Biu – Borno State
• Travel: 0%
• Approved health certificate will be requested before contract start.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources and Administration Officer

Webcruiter ID: 4310687681
Location: Maiduguri, Borno
Full-time/part-time: Full-time
Employment Type: Contract
Percentage of full-time: 100

Overview / Description

• NRC initiated country operations in Nigeria in June 2015 in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Yola Area Office, Field Offices in Borno and Adamawa states and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Food Security (LFS); Information, Counselling and Legal Assistance (ICLA), Education and Camp Management Camp Coordination (CCCM) in order to address identified humanitarian needs.
• We are looking for a Human Resource and Administration Officer to support the Country HR and Administration team based in Maiduguri in Northern Nigeria. The purpose of the Human Resources and Administration Officer is to provide Human Resources support to the various human resource functions according to Country Strategy and Plan of Action.
• The Human Resources and Administration Officer reports to the Human Resources and Administration Manager – Nigeria.

Duties and Responsibilities

• Recruiting staff – this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
• Support with the Induction and on-boarding of NRC staff
• Implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
• Implementing with line managers HR planning strategies which consider immediate and long-term staff requirements
• Prepare periodic HR reports.
• Provide advice on the incorporation of local labour laws with NRC’s HR policies and procedures.
• Coordinate with relevant partners, suppliers, authorities, lawyers, Pension Office, Medical insurance company, etc
• Maintain up to date record of NRC staff statutory deductions & remissions which include Pensions, NSITF e.t.c
• Maintain and keep records of all NRC staff timesheet
• Payslip preparation for NRC staff
• Leave administration.

Qualifications

• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Good university degree from a reputable university preferably Human Resources Management
• A professional degree would be an added advantage
• Knowledge about own leadership skills/profile
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• High-level competency in computer skills (Microsoft Office Applications

Personal Qualities:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment
• A good sense of humour is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

We Can Offer

• Commencement: 1st January, 2021
• Duration: 12 months (renewable)
• Salary/benefits: According to NRC’s general directions – Grade Level: Grade 5
• Duty station: Maiduguri
• Travel: 40% travels outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Monitoring and Evaluation Coordinator

Webcruiter ID: 4310670064
Location: Maiduguri, Borno
Full-time/part-time: Full-time
Employment type: Contract
Percentage of full-time: 100
Start date: 01.01.2021
End date: 31.12.2021

Overview / Description

• NRC initiated country operations in Nigeria in June 2015 in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Yola Area Office, Field Offices in Borno and Adamawa states and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Food Security (LFS); Information, Counselling and Legal Assistance (ICLA), Education and Camp Management Camp Coordination (CCCM) in order to address identified humanitarian needs.
• We are looking for a Monitoring and Evaluation Coordinator for Nigeria. The purpose of the Monitoring and Evaluation Coordinator is to support the implementation of the M&E strategy and processes. Using NRC’ standards, he/she will ensure that quality standards and learning are integrated into programme implementation. By promoting contextual data analysis/visualization, the M&E coordinator will support the programme team to develop, update and consolidate planning, monitoring and learning tools.
• The Monitoring and Evaluation Coordinator reports to the Monitoring and Evaluation Manager.

Duties and Responsibilities
Generic responsibilities:

• Adherence to NRC policies, guidance and procedures.
• Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
• Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
• Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
• Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
• Contribute to capacity building and training of programme and M&E support staff on M&E.

Specific responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

• Implement systems to promote evidence-based decision-making through quality programming and effective programme and project performance at country level. Ensure that the country office delivers on internal and external M&E requirements and standards in a timely manner and with quality data.
• Contribute to project and program planning, kick-offs and review meetings, including preparing and sharing monitoring data on progress and challenges.
• Support programme team to develop requisite M&E tools (M&E matrix, indicator reference protocols, Indicator performance tracking tables and quality benchmarks).
• Ensure planning tools are context-sensitive (eg: Covid 19) and ensure that gender is integral to M&E activities.
• Technically support needs assessments, post distribution monitoring surveys and outcomes surveys.
• Analyse data focusing on correlation, causation and provide quality support and advice to programme team, including through field monitoring visits, inputs to programmatic reports and quality control of distributions and post distributions.
• Refer to NRC’s standards and processes and support monthly data review, assess gaps and develop plans to fill those gaps in consultation with the program team.
• In close collaboration with programme staff, ensure that monthly data are reviewed and entered into an internal data management platform.
• Support project, program and country regular monitoring and reporting, including internal and donor reporting so that reports are evidence-based and include relevant quantitative and qualitative data.
• Provide capacity building, coaching and training to programme staff to ensure that M&E standards is consistently and systematically integrated in all programmes/ projects.
• In collaboration with the M&E Manager, develop a monthly M&E report to present trends, gaps at the country level.
• Develop a systematic method of capturing qualitative stories and project effects on beneficiary communities.
• Work with technical and field teams to identify key methodologies to enable advocacy and campaigning impact measurement, document lessons learnt and disseminate findings.
• Maintain a central and systematic information and knowledge management system whereby relevant project information, data and lessons of programs are accessible for use as required.
• Support that learning is built into programme activities, ensuring that findings and lessons learnt are shared and used in an appropriate way to inform ongoing implementation and future programming.

Qualifications
Generic professional competencies for this position:

• At least 4 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development.
• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
• Understanding of data and information needs for program management and decision making.
• Experience in capacity building efforts using formal and non-formal methods.
• High level English language proficiency (speaking, reading, writing)
• Good organisational skills, the ability to pay close attention to detail and report in a timely manner.
• A flexible and initiative-taking attitude with the ability to be proactive in working with others and have very good interpersonal skills.

Context related skills, knowledge and experience:

• Good communication and interpersonal skills
• Strong organisational and team working skills
• Good cultural awareness and sensitivity
• Highly approachable, trustworthy and confidential
• Advanced English Language level (Business English is a plus)
• Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
• Experience in using at least Stata, Nvivo, CAPI systems (CSPro, Kobocollect) and Power BI.
• Knowledge of ArcGis, Gretl, Salford-Predictive-Miner (SPM), XLMiner, WasHMIS collect, Tableau is a plus.
• Good experience in classification, regression, missing value analysis, data binning and clustering/segmentation.
• Ability to synthesise a considerable volume of technical material.

Personal qualities:

• Strategic thinking
• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Integrity
• Handling insecure environments.

We Can Offer

• Commencement: 1st January, 2021
• Duration: 12 months (renewable)
• Salary/benefits: According to NRC’s general directions – Grade Level: Grade 7
• Duty station: Maiduguri
• Travel: 50% travels outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.

How to Apply
Interested and qualified candidates should:
Click here to apply online

JobTitle: Liaison Support Coordinator

Webcruiter ID: 4310655301
Location: Abuja
Full-time/part-time: Full-time
Employment type: Contract
Percentage of full-time: 100
Start date: 01.01.2021
End date: 31.12.2021

Overview / Description

• NRC initiated country operations in Nigeria in June 2015 in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Yola Area Office, Field Offices in Borno and Adamawa states and a coordination office in Abuja.
• NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Food Security (LFS); Information, Counselling and Legal Assistance (ICLA), Education and Camp Management Camp Coordination (CCCM) in order to address identified humanitarian needs.
• We are looking for a Liaison Support Coordinator for our Abuja Coordination Office in Nigeria. The purpose of the Liaison Support Coordinator is to implement the delegated area of responsibility and to coordinate the activities of the department at Abuja coordination office.
• The Liaison Support Coordinator reports to the Country Director with technical management by the Head of Support.

Duties and Responsibilities

• Implement NRC’s systems and procedures at coordination office/area level.
• Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and the national labor law in all processes and procedures
• Prepare and submit reports and analysis
• Ensure proper filing of all support documents
• Support line managers in procedures and require support team trainings Management of support team
• Ensure development and implementation of administrative systems and procedures
• Manage the support team at Abuja coordination office level using NRC standard Performance Management system.
• Supervise, coordinate and provide support for daily activities of the support team enabling them to provide effective and seamless assistance to the country programme.
• Responsible for implementation of NRC policies and procedures including but not limited to Human Resources, Logistic, Finance, Security & ICT.
• Work in close coordination with the technical support managers in Maiduguri to ensure different support functions are working in line with standard guidelines and procedures and meeting the monthly and other regular reporting requirements.
• Ensure all HR standard requirements are met at Abuja level for all staff including – to maintain record of staff attendance, leave, contracts etc.
• Ensure all the local visitors & staff traveling from other offices/locations are getting the required Admin and logistic support.
• As per Management’s guidance, Coordinate and liaison with coordinate with relevant partners, suppliers, authorities, lawyers etc. and ensure quality support for key liaison matters for example organizational registration, staff visas and travel and other legal requirements.
• Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
• Ensure Abuja logistic team is being managed in an effective manner and working in close coordination with Logistic Manager in country office to provide the optimum support for fleet & generator management, procurement, custom clearance, UNHAS bookings etc. where needed for all NRC offices and Staff.
• Ensure Abuja Finance team is being managed in an effective manner and working in close coordination with Finance Manager in country office to provide the optimum support for daily transactions, bank account management, tax & social security payments, payroll processing etc.
• Ensure Abuja HR/Admin team is being managed in an effective manner and working in close coordination with Country HR & Admin Manager in country office to provide the optimum support for staff recruitment, staff record keeping, hotel booking, Guesthouse management, stationery and stock management, office building and equipment maintenance etc.
• Ensure close working with ICT Coordinator to have in place reliable internet connectivity and power backup system in place whereas have regular maintenance of office equipment’s e.g. printers, scanners, photocopiers etc.
• Support in coordination with all concerns to maintain in working condition security & safety system and equipment both in the office and guesthouse whereas staff and security guards are following the standard daily security protocols.
• Ensure that staff records in coordination office are up to date and filed appropriately in the HR personnel file archive.

Qualifications
Generic Professional Competencies:

• Experience from working as a Support Coordinator in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal.

Context/ Specific Skills, Knowledge and Experience:

• Knowledge of the context in Nigeria especially in Abuja, North East, Yola and other locations NRC is operational
• Knowledge of the local languages other than English
• Demonstrated People management and networking, liaison experience and skills

Requirements
Personal qualities:

• Managing resources to optimize results
• Managing performance and development
• Analyzing and reporting
• Handling insecure environments
• Empowering and building trust.

We Can Offer

• Commencement: 1st January, 2021
• Duration: 12 months (renewable)
• Salary/benefits: According to NRC’s general directions – Grade Level: Grade 7
• Duty station: Abuja
• Travel: 25% travels outside Abuja is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certificate will be requested before contract start.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Procedures and CV Registration:

• Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.