Water Phase Standard Hotel is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Edo State, Benin Cityoffers unparalleled guest services. Water Phase Standard Hotel is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making our place a great place to work and provide the foundation for building successful careers. If you share our passion for delivering unequal hospitality service where details matter, apply today to join our team.
We are recruiting to fill the position below:
Job Title: Receptionist
Location: Benin City, Edo
Employment Type: Full-time
Job Responsibilities
- Check guests in and out.
- Receive and manage reservations made online and telephonic-ally.
- Verify guests’ payment methods during check-in.
- Assign rooms to guests and inform them of any specials offered by the hotel.
- Organise transport services for guests at their request.
- Provide guests with information about the hotel.
- Keep abreast of attractions that maybe of interest toguests.
- Serve as a host/hostess atconferences,and ensure thatall relevant preparations are madefor the event.
Job Requirements
- Bachelor’s degree with at least 2 years work experience.
- Previous work experience in hotel as a front desk
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Title: Sales Girl / Cashier
Location: Benin City, Edo
Employment Type: Full-time
Duties and Responsibilities
- Post guest charges and credits into each individual guest folio on a daily basis.
- Prepare bills and present them to guest at the time of the guest’s departure. Settle all bills on departure
- Prepare the cashier’s report envelope and seal the envelope with the daily cash collection
- Reporting for work on time and be well dressed, courteous and tactful in handling guests and customers.
- Operate the accounting software system
- Control safety deposit locker
- Records guest settlements in a computerized cashiering system.
- Maintain cash book for shift transactions
- Settle guest accounts by accepting cash, credit card, travellers’ cheque, etc.
- Balance the cash and close the shift
- Make sure there is internal control maintained over all the transactions
- Prepare reports as specified by the management
- Counts money to verify amounts and issues receipts for funds received.
- Compares totals on cash register with amount of currency in register to verify balances.
- Prepares bank deposit slips.
- Disburses cash and writes vouchers and checks in payment of company expenditures.
- Be familiar with all menupricing at all outlets so as to ensure all F&B charges are correctly charged and amount collected as per the bill.
- Establish Effective Employee relations, maintains the highest level of professionalism, ethic and attitude towards all hotels guest, clients, head of department and employees.
Required Skills and abilities
- Bachelor’s degree with at least 2 years work experience.
- MUST have experience in hotel cashiering
- Must be able to use a cash register.
- Must be familiar with software application (e.g. POS)
- Ability to stand and walk for the duration of the shift
- Demonstrated proficiency in the operation of calculator/adding machine.
- Move effectively and efficiently throughout the hotel
- Document and comprehend all reservations, inputs data into the reservation system.
- Basic math skills to process payments
- Excellent customer service skills
- Good communication and solid English language skills
- Professional telephone etiquette
- Talent for multitasking
Job Title: Chef / Kitchen Assistant
Location: Benin City, Edo
Employment Type: Full-time
Job Description
- We are looking for a Chef to join our team and prepare delicious meals for our customers.
- Chef responsibilities include studying recipes, setting up menus and preparing high-quality dishes.
- You should be able to delegate tasks to kitchen staff to ensure meals are prepared in a timely manner.
- Also, you should be familiar with sanitation regulations. If you have experience with advanced cooking techniques and non-traditional ingredients, we’d like to meet you.
- Ultimately, you’ll prepare and deliver a complete menu that delights our guests.
Responsibilities
- Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
- Study each recipe and gather all necessary ingredients
- Cook food in a timely manner
- Delegate tasks to kitchen staff
- Inform wait staff about daily specials
- Ensure appealing plate presentation
- Supervise Cooks and assist as needed
- Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
- Monitor food stock and place orders
- Check freshness of food and discard out-of-date items
- Experiment with recipes and suggest new ingredients
- Ensure compliance with all health and safety regulations within the kitchen area.
Requirements
- Bachelor’s degree with at least 2 years work experience.
- Proven work experience as a Chef or Cook
- Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
- Advanced knowledge of culinary, baking and pastry techniques
- Leadership skills
- Ability to remain calm and undertake various tasks
- Excellent time management abilities
- Up-to-date knowledge of cooking techniques and recipes
- Familiarity with sanitation regulations
- Culinary school diploma preferred.
Job Title: Swimming Pool Attendant
Location: Benin City, Edo
Employment Type: Full-time
Basic Requirements
- Candidates are required to possess a Bachelor’s degree with minimum of 3 years experience in a similar job role.
Job Title: Waiter / Waitress
Location: Benin City, Edo
Employment Type: Full-time
Job Requirements
- Qualification: OND / HND / BSc with at least 2 years work experience
- Please only residents within Ayobo Ipaja, Lagos should apply within.
- Applicant must be proficient, efficient and have good record taking abilities.
Job Title: Supervisor
Location: Benin City, Edo
Employment Type: Full-time
Responsibilities
- Responsible for overall business performance of the hotel through efficient operations, effective cost controls, inventory and profit management
- Achieve company objectives in sales targets, food costs, service, quality, ambience of the hotel, sanitation and cleanliness through continuous training of employees and creating a positive, productive working environment.
- Administering fair and consistent corrective action for any violations of company policies
- Ensure staff compliance with the company policies and health and safety standards
- Monitor employee productivity and provide constructive feedback and coaching
- Ensure that all inventory received and final product meet the required quality standards.
- Responsible for minimizing wastage by ensuring the efficient use of resources (e.g. packaging, stationery, disposables, etc).
- Planning adequate cover for absence to ensure the smooth running of business operations.
- Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
- Responsible for the maintenance of equipment, fitting and facilities and ensures prompt repair in the event of any fault or breakdown.
- Responsible for handling and resolving customer complaints
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
Requirements
- Bachelor’s Degree, HND qualification
- Minimum of 4years experience
- Work experience in management and the hospitality industry is an added
- advantage.
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Decisive, dedicated, smart and a critical thinker
- Good time management ability.
- Candidate must reside around Ikotun and its environs. Preferably a male.
Deadline: 27th November, 2020.
How to Apply
Interested and qualified candidate should send their CV to: wphemployment@gmail.com with the word ‘Cashier’ as the subject matter of the mail.
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