Pruvia Integrated Limited – We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that we are more than conquerors.
We are recruiting to fill the position below:
Job Title: Front Desk Personnel
Location: Ikeja, Lagos
Employment Type: Full-time
Job Brief
- We are looking for a pleasantFront Desk Representativeto undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
- The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
- The goal is to make guests and visitors feel comfortable and valued while on our premises.
Requirements
- SSCE/OND;additional qualifications will be a plus with a minimum of 2 years work experience.
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g.printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Female preferably
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet andwelcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Job Title: Business Development Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
- The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- B.Sc / BA in Business Administration, Sales or relevant field
- Proven 2 years working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Female preferably
- Time management and planning skills
Job Title: Head of Operations
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.
- Ultimately, you’ll ensure our operations run smoothly and that people are productive.
Responsibilities
- Formulate business strategy with others in the executive team
- Design policies that align with overall strategy
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws (e.g. data protection)
- Oversee the implementation of technology solutions throughout the organization
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
Requirements
- B.Sc / BA in Business, Computer Science or other relevant field
- Proven 4 years experience as Head of Operations, Operations Director or similar leadership role
- Must possess sales/marketing background preferably in real estate.
- Familiarity with all business functions including finance, supply chain and IT
- Experience with implementing IT systems
- Knowledge of data analytics and reporting
- Good with numbers and financial planning
- Outstanding communication and negotiation skills
- Excellent organizational and leadership ability
- Analytical mind
- Must have a valid driver’s license
- Problem-solving aptitude
- Must posses certification on sales
Deadline: 20th November, 2020.
Method of Application
Interested and qualified candidates should send their CV to: careers@pruviaintegrated.com using the “Job Title” as the subject of the email.
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