OnePort365 is the digital solution that is creating a radical change in the role of Africa in global trade. We are pioneering the concept of digital freight forwarding in Africa with our mix of innovation using technology and infrastructure to optimize supply chain profitability, efficiency, accountability and reliability. We are a lean and successful business based in Lagos, with an ambitious growth target & plan to develop our network by opening offices in key markets in the coming years.
We are recruiting to fill the position below:
Job Title: Operations Manager Freight Forwarder (Import and Export): Digital Freight Forwarding
Location: Kano
Job Type: Full-time
Reports to: Country Manager
Line Manager/Supervisor: Country Manager
Department: Operations
Stakeholders
- Internal: Commercial Pricing/Data Analytics, Sales, Admin and Product
- Externa l – Government agencies, (Customs) Clients third party supply chain handlers.
Key Tasks and Responsibilities
- Set up processes and procedures for Export and Import operations.
- Develop structure for Oneport365 operational activities for the export and import leg of its business operations.
- Ensures Oneport is compliant with all relevant regulatory agencies around its operations.
- Provides input/suggestions into new processes that can be utilised with the power of technology to differentiate Oneport’s Operations from the rest of the market.
- Ensures Oneport licenses are extended across all operating terminals/shipping lines and be able to transact with a host of relevant vendors within the logistics and supply chain industry.
- Streamlining process and managing trucking, barging and rail operations for effective inland logistics operations.
- Support and play a key advisory role in Oneport356’s rail operations and deliver to client expectation and standard.
Requirements
- Minimum of HND, Graduate Degree qualification
- 4 – 5 years experience.
Knowledge:
- Excellent Basic knowledge on sea freight forwarding
Essential Skills:
- Leadership skills
- Excellent written and verbal communication skills
- Strong negotiation skills
- Attention to details
- Google suit proficient
- Organisational skills
- Administrative skills
- Efficient time management and interpersonal skills
Attributes / Ability:
- Ability to coordinate operations effectively.
- A strong work ethics and reliability.
- Ability to multitask.
- Ability to work under pressure.
- Customer empathy.
Job Title: Business Trade Data Analytics Commercial Manager
Location: Marina, Lagos
Contractual Status Full time
Reports to Country Manager and dotted line reporting to the CEO / Founder Line Manager / Supervisor
Department Commercial Pricing/Data analytics
Stakeholders
- Internal Stakeholders (Departments you work closely with or liaise with constantly)
- Core: Operations, Product, Sales, Marketing and communications, Tech, Finance
- External: Government agencies (Customs) Financial Institutions, Clients.
Key Tasks and Responsibilities
Operational Strategy:
- Operating as the commercial glue that joins up business decision making with the Commercial and financial impacts and facilitating tough choices as necessary across the business.
- Optimize the top line for OnePort 365 through setting market-relevant product prices to move the target volumes at the right price and ensure OnePort 365 is a price giver and not a price taker.
- Drive and recommend Commercial strategy, both short term and long term. Should be focused on generating new streams of revenue.
- Gather and translate market data for commercial function and achieving business objectives
- Business stakeholder management, and the development of internal pricing systems APPLICABLE to all vendors/3PL suppliers.
- Building new optimization models and collaboration with business (including sales, finance, procurement, and operations) across all OnePort implants.
- Supporting the product team with the full development of OnePort Africa Price Index (OPAI) for deployment Q1 2021.
- Market Intelligence and Optimisation
- “Preach” the message of digitisation of trade for the African market.
Qualifications
- Business, Finance, Economics or an Analytical based Degree
Years of Experience:
- 5-7 years
Knowledge:
- Excellent Industry Knowledge on freight forwarding.
Essential Skills and Attributes:
- Leadership Skills
- Negotiation Skills
- Critical thinking and innovative skill
- Attention to details by providing accurate and precise data
- Excellent verbal and communication skills
- People skills ability create good interpersonal relationships with relevant stakeholders.
Attributes / Ability:
- Good work ethic
- Must have creativity and vision
- Ability to multitask
- Must have commercial acumen
- Ability to work under Pressure.
Job Title: Sales Associate
Location: Lagos
Contractual Status Full time
Reports to Head of Sales /Growth Line Manager / Supervisor
Department Commercial Pricing/Data analytics
Role Summary
- We are developing OnePort365 in the area and are recruiting a ‘Field Sales Associate’ to grow our revenue and gross margin across our product portfolio.
- Your objective is to hunt for new businesses with primary focus on ‘Exports’ and ensure that OnePort365 meets its business objective of growing revenue and gross margin.
- You will develop long term relationships with customers to create a sustainable, profitable, consistent and recurrent business.
- Practice sales in line with ‘OnePort 365 way and our core values’.
- This is 100% hunter role, commission based, and an excellent opportunity for someone in sales who wants to be recognized for the hard work you put into the business – plus progression!
Departments you work closely with or liaise with constantly:
- Commercial Pricing/Data analytics
- Operations
- Marketing and communications
- Products
- Finance
- External Stakeholders: Exiting and new clients, Government agencies
Key Tasks and Responsibilities
- Working with KPIs which includes new business generation, revenue and gross margin growth, volume growth, daily customer visit, sales activities reporting, CRM pipeline development and forecasting. Ensure to generate high-value pipeline.
- Maximizing sales penetration with each customer by selling the complete range of services.
- Visit and interact with potential customers to understand their needs; with the input of other teams offer customized solution that meets the customers’ requirements.
- Plan customer visits ahead and perform a minimum of 15 quality sales interactions weekly, you will grow your own client pool using different channels – social media inclusive!.
- Keep your customer portfolio updated and expand our customer base with new ones.
- Follow-up on sales to ensure deals are closed and payment made.
- Weekly report on sales forecast, sales activities and plans for coming week.
- Ensure timely response to customers and initiate corrective measures to issues arising. Be 100% focused on creating a best-in-class customer experience.
- Ensure prompt / effective communication and ensure clear differentiation between internal correspondence and external correspondence
- Build your network to gather competitive intelligence and keep you ahead of the market curve.
Knowledge and Qualifications
- Educated to degree level in a relevant subject
- 5 – 11 years experience.
- Field sales experience and knowledge of Supply Chain/
- Logistics/ Freight Forwarding
- Knowledge of export and import markets
- Proven experience of exceeding challenging sales targets
- Superior knowledge of MS Office suite, Outlook
Essential Skills and Attributes / Ability:
- An open and likeable personality with integrity of purpose
- Highly motivated and hungry for success
- Driven by target and commission achievement
- Ability to meet deadlines and work under pressure
- Excellent organizational and time management skills
- Good report writing / reporting skills
- Good communication and interpersonal skills
- Ability to “preach” the good news of OnePort 365 and the effect of digital freight forwarding in innovating the freight forwarding / trade space.
- Authorization Level: To be decided & delegated when necessary
- Key Job Outputs: New customer – new business
- Generate additional revenue, gross margin
- Adequate commercial visits & interactions to generate business
- CRM pipeline and market intelligence reporting
Job Title: Product Manager
Location: Lagos
Contract Status: Full Time
Description
- Our client, who is the go-to platform for African individuals and companies investing globally, are looking to hire an experienced Business Development Manager in Lagos.
- The successful hire should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from introductions and inbound warm leads
- Potential hire should have a strong record of consistently exceeding targets and a history of new business lines.
Job Summary
- Logistics reports to the Operations Manager and assists the CTO
- He / she is responsible for the overall management of the platform ensuring an extremely efficient, organized operation.
- The ideal candidate for this role should be able to thrive in a fast-paced, start-up environment with dynamic business priorities.
- This role reports to the Country Manager/CEO.
Stakeholders:
- Internal (Departments you work closely with or liaise with constantly):
- Sales / Growth
- Marketing and Communications
- Tech
- Operations
- Commercial Pricing and Data Analytics
- External: Clients, Government agencies
Job Responsibilities
- Provide end-to-end product life cycle management from information gathering to reporting on effectiveness through analysis & financial management
- Collect quantitative product data and metrics through market research Synthesize customer research
- Gather product requirements and align them with business goals
- Coordinate with stakeholders to achieve the product vision. Develop new product features
- Working on developing product strategies. Actively mitigate impediments impacting the completion of release / sprint goals Efficiently translate business strategies into technical capabilities and product roadmaps
- Ensure that projects meet the needs of intended clients through efficient market research and regional input
- Collaborate with Enterprise Systems engineering team, program associates to share required product properties
- Create viable product design documents and clear product requirements for internal team.
- Continuously iterate with relevant stakeholders to manage competing priorities and guide decision making in line organizational goals. Continuously make iterative decisions based on customer and business needs
- Collaborate with Enterprise Systems Engineering team to negotiate on the technical implementation options and Clearly communicate key product changes and updates with relevant stakeholders appropriate avenues such as trainings, webinars emails, etc to create awareness about products
- Exercise knowledge of Secure Development Lifecycle (SDL) to enhance product features and internal processes
- Establish and review test plans; lead UAT to ensure team capability requirements and deadlines are met Conduct feedback sessions with Enterprise Systems Engineering teams to continuously iterate and improve team processes and performance
- Utilize and stay current with modern platforms and methods. Perform other responsibilities and tasks required to support organizational goals and objectives.
Key Tasks and Responsibilities
Product Analytics:
- Responsible for the development and delivery of consumer benefits through the product/service of the business.
- Responsible for measuring and monitoring the product or services performance as well as presenting product-related consumer, market and competitive intelligence to the product team
Product Testing:
- Liaising with the user experience team to maintain a seamless use by clients, customers reducing and eliminating average customer feedback.
Product Administration and Documentation:
- Product manager is responsible for the development and proposal of product strategies, innovation, presentation of marketplace outcome as well as product culture development.
Product Design / Simplification:
- Responsible for formulating ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy and use our online platform.
Product Management and Operations:
- Identification and management of the ongoing rationalization of the business products in order to ensure that there is efficiency and effectiveness in product management
- Identification and management of the on-going rationalization of the business’s products in order to ensure that there is an efficiency and effectiveness in product management
- The Product manager also has the obligation to respond in a timely manner to all requests and enquiries for product information or changes
- He also performs the initial product analysis in order to assess the need for any requested changes as well as their potential impact.
Customer / Market Intelligence:
- As the Product manager you are obligated to drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities
- This is in an effort to enable fact-based decisions that direct the business’s product marketing management endeavours.
- In performance of this role, the Product manager develops or adopts research tools, sources, and methods that further support and contribute to the business’s product marketing management intelligence.
Qualifications
- Bachelor’s Degree in Business, Finance
Years of Experience:
- 5-10 years
Essential Skills & Attributes / Ability:
- Very Good analytical skills
- Creativity and vision
- Excellent written and verbal communication skills
People Skills:
- It is also extremely important for the Product Analyst to possess great people skills and be able to work independently as well as collaboratively with cross-functional teams.
- Problem Solving Skills
Organisational Skills:
- The Product manager has to have exceptional organizational skills, have great time management skills, be able to prioritize, be detail-oriented, and be able to handle multiple tasks simultaneously.
Requirements
- Bachelor’s Degree in Mathematics, Statistics, Product Management, Information Systems or related field, or equivalent professional experience
- Minimum of 2 years related experience as a Product Owner or in a Product Management role
- Proven knowledge and hands-on experience of modern technology stack Demonstrated ability to interpret data to derive business insights
Other Requirements:
- Demonstrated experience with workflow management systems; experience with Atlassian tools (Jira Core, Jira Software, Jira Service Desk)
- Ability to efficiently prioritize projects and manage multiple dynamic priorities
- Proven ability to leverage technology to translate business requirements
- Ability to provide support to; and collaborate with internal units and external groups to achieve business objectives
Requirements
Ideal candidates must have:
- Minimum of a Bachelor’s Degree or equivalent in Business, or Organization Development, or any related discipline
- Strong record of acquiring new, strategic accounts and growing new business lines
- Strong entrepreneurial spirit and excitement about the opportunity to creatively build effective, non-traditional sales channels. Written and oral fluency in English
- Comfort working independently and remotely in an environment. An outgoing personality and history building strong relationships both internally and externally.
Job Title: Vendor and Relationship Manager
Location: Lagos
Job Description
- The selected candidate will be required to manage our interactions with our vendors and logistics partners. The job includes, but is not limited to, vendor engagement, order confirmation, movement of goods, etc.
Requirements
- Interested candidates should possess a Bachelor’s Degree / Master’s Degree qualification.
- 5 – 10 years experience.
Job Title: Country Manager
Location: Marina, Lagos
Reports To: C.E.O / Founder
Contractual Status: Full time
Span of Control: Nigeria (Across The Country)
Role Summary
- The role demands a fast forward thinker who will drive operational excellence across the country. You are required to scale the business exponentially month on month.
- Being the country manager, it is expected that through excellent leadership you synergise all departments to produce optimal function into achieving our mission and vision.
Stakeholders:
- Internal: You will oversee and work closely to achieve the one port vision and mission statement with ALL departments
- External: Government agencies, Clients
Duties and Responsibilities
Lagos / Kano / Onne (Operations):
- Ensure team leads in Lagos are fully inline with operations at origin(warehouse) or exit ports across Nigeria
- Ensure processes are in place in accordance with set out SOPs for all transactions
- Ensure continuous “process improvement across all transactions as we scale volume
- Ensure budgets and funding is made available upon request for all company transactions
- Ensure all regulator permits are available
- Delegate and designate as at when required
- Monthly appraisal with operations team lead and review of performance.
Lagos / Kano / Onne (Sales):
- Performance (Quarterly / Monthly / Weekly) review of the sales team in regards to targets
- Support during clients discussions in ensuring we scale across board (cross sell & upsell services)
- Ensure continuous ‘process improvement’ across all transactions as we scale volume
- Ensure budgets and funding is made available upon request for all company transactions
- Ensure we spread across Nigeria (Northern/South West in particular) in regards to onboarding new clients
- Ensuring Sales and Operations teams are in aligned in regards to “service delivery
- Support with client leads when and where possible
- Monthly catch up meetings/reviews with clients
Lagos (Marketing):
- Ensure the marketing lead is supported in regards to service delivery
- Engage in media discussions with media houses in regards to how OnePort 365 is scaling on digital freight forwarding across Africa
- Approving appropriate publicity budgets
- Supporting in strategy implementation and execution as at when needed
Lagos (Finance):
- Review monthly capital expenditure as drafted by the finance team
- Approve financial request as at when presented by finance team in regards to transactions
- Ensuring, our bottom line is fully protected to avoid a cash run or inability to honour
Lagos (Technology):
- Liaise with the acting CTO in regards to tech deployment for the organization
- Ensure the OnePort 365 platform and tech solutions are deployed to meet clients request
- Ensure clients are adequately onboarded unto utilising the platform as against booking manually
- Ensure across the organization in house, tech is at the fore-front of our service
Lagos (Product):
- Ensure the digital Online Platform continues to meet customer demands and provides a seamless experience; this will require you to liaise with the product department regularly.
Abuja (Regulators):
- Ensure OnePort 365 is in compliance with the regulations of the FRN
- Ensure regulators (such as Nigerian Customs Service, NAFDAC) are kept up to date and inclined towards our operations
- Ensure regulations go our way at the highest level possible
- Ensure we’re inline with regulators at all levels across various commands in Nigeria
- Work with the government liaison officer to ensure OnePort 365 remains “top of mind.
Lagos (Process Improvement):
- Process improvement is a continuous process. For every operation we get involved with, processes must continuously improve upon the last transaction.
Lagos (Human Resources):
- Ensure overall team performance meets expectations
Lagos (Administration):
- Approve admin budgets
- Oversee the entire business administration process.
Reporting:
- Provide regular monthly. Quarterly report to the CEO/Founder
Key Performance Indicators:
- Growth and Expansion (Monthly, Quarterly Annually)
- Financial Management: Maintaining Good financial health to deliver optimum service to clients
- Operational Excellence in terms of total support to departments.
Qualifications
- Degree Holder, Postgraduate qualification
- Certifications in supply chain and logistics is an advantage.
- Years of Experience:
- 8-10 years experience
Knowledge:
- Must have good holistic knowledge on the freight forwarding industry.
- Excellent Understanding of the operational process/ challenges and solutions of freight forwarding in Nigeria
- Excellent general know-how on business management.
Skills:
- Leadership skills
- Strategic Thinking and Vision
- Excellent decision-making skills
- Excellent People skills
- Excellent negotiation skills
Attributes / Ability:
- Ability to drive the team beyond expectation
- Must be relentless in achieving the mission and vision
- Must be able to coordinate the entire business
- Ability to take ownership and responsibility
- Must have business / commercial acumen.
Compensation and Benefits
- Performance Bonus
- ESOP with reference to company policy.
Deadline: 10th December, 2020.
Method of Application
Interested and qualified candidates should send their CV to: people@oneport365.com using the Job Title as the subject of the mail.
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