Jaklovis Concept Limited in collaboration with IBB Limited is committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience.
We are recruiting to fill the position below:
Job Title: Customer Service / Front Desk Personal
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking for a reputable, smart and quality customer service/ Front desk personal both male and female respectively.
Requirements
- Bachelor’s Degree, HND, Master’s Degree qualification.
- 1 – 3 years Experience.
Customer Service Representative / Front Desk Responsibilities
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
- Oversee the office budget.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Answer all client questions and incoming calls
- Redirect phone calls to the appropriate department and take down messages
- Accept all letters and packages, and distribute them to their appropriate departments
- Monitor, organize and forward emails
- Track and order office equipment and supplies
- Maintain records and files
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary
N60,000 – N80,000 / month.
Job Title: Marketing Manager
Location: Lagos
Employment Type: Full-time
Details
- We are looking for a reputable, smart and quality Marketing Manager both male and female respectively.
Job Description
- We are seeking an innovative marketing manager to promote our company’s brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department’s budget and staff, as well as preparing forecasts.
- To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.
Responsibilities
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Coordinating marketing strategies with the sales, financial, public relations, and production departments.
- Developing and managing the marketing department’s budget.
- Overseeing branding, advertising, and promotional campaigns.
- Managing the marketing department’s staff.
- Preparing and presenting quarterly and annual reports to senior management.
- Promoting our brand at trade shows and major industry-related events.
- Keeping informed of marketing strategies and trends.
Requirements
- Bachelor’s degree in Marketing, Finance, Business Administration, or similar.
- A Master’s degree in a relevant field will be advantageous.
- At least two years’ experience as a marketing manager.
- Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
- Extensive knowledge of marketing strategies, channels, and branding.
- Superb leadership, communication, and collaboration abilities.
- Exceptional analytical and problem-solving skills.
- Strong time management and organizational abilities.
Salary
N100,000 – N150,000 / month.
Job Title: Facility Manager
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking for a reputable, smart and quality Facilities Manager both male and female respectively.
Job Brief
- We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well functioning.
- The ideal candidate will be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities and phenomenal efficiency can set you apart among our candidate pool.
- The goal is to ensure our business’s accommodation is problem-free and safe so that employees can work under the best conditions.
Responsibilities
- Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
- Manage the upkeep of equipment and supplies to meet health and safety standards
- Inspect buildings’ structures to determine the need for repairs or renovations
- Review utilities consumption and strive to minimize costs
- Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
- Control activities like parking space allocation, waste disposal, building security etc.
- Allocate office space according to needs
- Handle insurance plans and service contracts
- Keep financial and non-financial records
- Perform analysis and forecasting.
Requirements
- Proven experience as facilities manager or relevant position
- Well-versed in technical/engineering operations and facilities management best practices
- Knowledge of basic accounting and finance principles
- Excellent verbal and written communication skills
- Excellent organizational and leadership skills
- Good analytical/critical thinking
- BSc / BA in Facility Management, Engineering, Business Administration or relevant field
- Relevant professional qualification ( CFM) will be an advantage.
- 1 – 3 years Experience.
Salary
N100,000 – N150,000 / month.
Deadline: 15th January, 2021.
How to Apply
Interested and qualified candidates should send their CV to: info.hrjaklovisconceptltd@gmail.com using the Job Title as the subject of the mail.
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