Job Opportunities at Bookminders Nigeria

Bookminders Nigeria, a recruitment & HR firm is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Tele Sales Representative

Location: Lagos
Employment Type: Full Time

Job Overview

• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective tele sales representative must be an excellent communicator and have superior people skills. You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
• Handle grievances to preserve the company’s reputation.

Requirements

• B.Sc Degree in Marketing or related field.
• Proven experience as telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Job Title: Business Development Manager

Location: Lagos
Employment Type: Full-time

Job Overview

• Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.
• You will promote the benefits of company’s products to prospective clients and collaborate with the teamon face-to-face client meetings, thereby making a substantial contribution to Company’s new business revenue targets.

Responsibilities

• Identify new business opportunities, initiate business development activities, develop and manage key client relationships amongst others
• Manage and execute the business development strategy and implement tactical plans to help meet and exceed organizational expectations
• Using existing relationships with clients to generate new business
• Researching organizations and individuals to find new opportunities
• Keep up-to-date with the financial markets on a daily basis
• Qualify leads from marketing campaigns as sales opportunities
• Contact potential clients through cold calls and emails
• Close and manage major offline sales and High Net worth clients
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Developing quotes and proposals for clients
• Finding and developing new markets and improving sales
• Increasing the value of current customers while attracting new ones
• Developing goals for the development team and business growth and ensuring they are met
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) clients and account executive
• Complete required training and development objective within the assigned time frame

Requirements

• Bachelor’s degree in business, marketing or related field.
• 2 – 5 years experience.
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
• Some understanding of the Financial markets, especially Forex.

Job Title: Back Office Manager

Location: Lagos
Employment Type: Full-time

Job Brief

• Responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information

Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits.
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
• Research and obtain further information for incomplete documents.
• Apply data program techniques and procedures.
• Generate reports, store completed work in designated locations and perform backup operations.
• Scan documents and print files, when needed.
• Keep information confidential.
• Respond to queries for information and access relevant files.
• Comply with data integrity and security policies.
• Ensure proper use of office equipment and address any malfunctions.
• Checks on client documentation, payment system activities, suspicious activities, procedures e.t.c.
• Present Financial, Operational reports and departmental activities to the designated authority.
• Type in data provided directly from customers.
• Create spreadsheets with large numbers of figures without mistakes.
• Verify data by comparing it to source documents.
• Update existing data.
• Retrieve data from the database or electronic files as requested.
• Perform regular backups to ensure data preservation.
• Sort and organize paperwork after entering data to ensure it is not lost.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: bookmindersng@gmail.com using the Job Title as the subject of the mail.