Don Quester Consulting – Our client, a Start-up FinTech company located in Lagos State is currently recruiting suitable candidate to fill the position below:
Job Title: Account Manager (FinTech)
Job Application Code: AM002
Location: Lagos
Employment Type: Full-time
Job Descriptions
- Ability to engage new client and manage all commercial and billing issues of the clients, perform financial analysis and financial statements by identifying and analyzing variances
- Ability to research selected industries, identify new revenue opportunities, communicate products, features and operational improvements delivered at the FinTech Company to clients, and engage them to deploy these comfortably.
- Ability to conduct periodic solutions (products / services) reviews with engaged clients to identify key challenges that inhibit the growth of the solutions (products / services) revenue, and opportunities that will fuel revenue growth.
- Ability to forecast, create the financial strategy and track the execution of performance of the financial strategy working with all departments as it relates to FinTech industry.
- Ability to expand and strengthen the company’s market share, plan and represent reports on accounts progress and derive winning strategies for similar clients in the market.
Requirements
- B.Sc. degree in Accounting / Chartered Accountant
- Minimum of 6 years post qualification work experience in client-facing role like Account Management, Project Management or Client Services within the FinTech and Technology Space
- Knowledge of payments solutions industry, Technology & Alternative Financial Services market is an advantage.
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Social Media Executive / Graphics Designer (FinTech)
Job Application Code: SMEGD-001
Location: Lagos
Employment Type: Full-time
Qualification Requirements
- B.Sc. degree in Marketing or relevant field with 3 years post qualification / certification experience in social media management, marketing / field marketing and customer service for an IT/FinTech Space
- Deep experience with graphics, web design, publishing, content writing and blogging is important.
- Knowledge of graphics software (Creative Suite), specifically Photoshop, InDesign, Illustrator and Acrobat is important.
Job Competency Requirements:
- Ability to oversee all company social media accounts and monitor web traffic metrics to ensure brand consistency and growth for the company.
- Ability to develop engaging, creative, innovative content for a FinTech start-up and schedule regular posts, which enlightens, promotes brand-focused messages and reaches the company’s target customer.
- Ability to design produce and coordinate marketing communication materials such as digital newsletters, flyers, promotional logos, and special projects in line with the FinTech Space.
- Ability to design, create, implement social media strategy and manage promotions and social ad campaigns, being sure to integrate with company’s overall marketing campaign plan and channels.
- Ability to audit and analyze social media presences / campaigns, including digital advertising costs and returns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement
- Ability to communicate with followers, respond to queries in a timely manner, monitor customer reviews, listen, and respond to users in a “Social” way while cultivating leads and sales.
Job Title: Accountant (FinTech)
Job Application Code: ACC002
Location: Lagos
Qualification Requirements
- Bachelor’s Degree in Finance, Audit, Accounting or relevant field.
- A chartered Accountant with a minimum of 10 years’ experience and an In-depth knowledge of financial regulations, business modelling and accounting processes of a start-up FinTech organization.
- Must have prior corporate finance experience in Ecommerce / IT / Tech Company start-ups sourcing seed-funding.
Job Competency Requirements:
- Ability to oversee the preparation and planning of budgets, create and implement financial policies to guarantee operational efficiency.
- Ability to set up financial strategies / models and track key corporate finance metrics in order to improve business, investing, operating and finance levers of the business.
- Ability to manage corporate audit finance, prepare of financial statements, chart of accounts, budget and cash flow forecasts and business modelling projections on month to month basis.
- Ability to manage the financial health of the company by setting up, creating, managing and monitoring financial policies and procedures and source funding options for capital injections and business expansions.
- Ability to unlock value from cash, P / L, Balance Sheet, Debt and Equity through in-depth analysis with clear and actionable recommendations to management to implement levers and actions that unlock value.
- Ability to setup, track, measure and report budget and actual performance variance on a daily, weekly, monthly, quarterly, half yearly and annual basis.
- Ability to manage tax filing, receivables and payables ageing including scheduling and following up on collections and payments.
Job Title: Customer Service Officer
Job Application Code: CS001
Location: Lagos
Employment Type: Full-time
Qualifications Requirements
- B.Sc. degree in Marketing or relevant field with 3 years post qualification / certification experience in customer service management for an IT / FinTech space
Job Competency Requirement:
- Ability to operate a help-desk, communicate with customers, provide and process information in response to inquiries, concerns and requests about the FinTech products / services in a timely manner, monitor customer reviews, listen, and respond to users in a “Social” way while cultivating leads and sales.
- Ability to update customer data on company customer management system, such data might include customer email, phone number, address bank details.
- Ability to troubleshoot problems where applicable and keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and ensure all information management systems are constantly updated and accurate
- Ability to undertake customer / product surveys and prepare and submit reports on weekly basis.
- Ability to review and respond to suspected fraudulent service requests, queues, and transaction record to identify potentially fraudulent transactions or accounts attached with a FinTech space.
- Ability to utilize custom and standard software programs (CRM) and applications as well as manual review to analyze transaction, resolves issues related to failed transactions, failed disbursement, and all other customer related issues attached to a FinTech Startup.
Job Title: Marketing / Business Development Manager
Job Application Code: MBDM-002
Location: Lagos Island, Lagos
Employment Type: Full-time
Qualification Requirements
- B.Sc. degree in any relevant field with 5 years’ proven track record of sales of FinTech Product and Services.
- Strong understanding of local market requirements, dynamics and ability to drive the business is important
Job Competency Requirement:
- Ability to conduct market research; develop research activity plan, analyze market strategies, and coordinate activities that aligns with the industry
- Ability to setup business lead strategy, set up meetings between client decision makers plan approaches, pitches and work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Ability to locate, propose and screen potential business deals, explore opportunities for real business and new businesses, analyze their market strategies, financials and examine risks.
- Ability to prospects new customers, generate and engage with business partners to build new business for the company.
- Ability to grow and retain existing accounts by presenting new solutions and services to clients through working with mid and senior level management.
- Ability to pay attention to the payment industry regulatory policies, competitors, partners, research and analyze the opportunity points for the improvement of the payment network
- Ability to manage the entirety of all customer experience through every touch point including social media relevant for a startup FinTech organization.
Job Title: Digital Marketer (FinTech)
Job Code: DG001
Location: Lagos
Employment Type: Full-time
Qualification and Experience
- B.Sc. in Marketing or related field with certifications in digital marketing.
- A minimum of 5 years with a successful track record of devising digital strategies and campaigns in an IT / FinTech space
- Ability to utilize print, digital, social, and event channels to drive B2B marketing campaigns is important.
Job Competency Requirements:
- Ability to research, identify, prioritize, and reach out to new partners, and business opportunities for a FinTech.
- Ability to develop digital solutions to increase customer acquisition using a range of digital channels including web, social, advertising, SEO, CRM and PR to drive traffic and conversion, lead website performance and drive permanent evolution a for a FinTech space.
- Ability to design and implement FinTech digital marketing campaigns across all major mediums
- Ability to assist the company’s UX strategy, lead on customer acquisition, retention, strategies and tactics.
- Ability to improve SEO performance, drive content strategy and manage digital marketing channels – blogs, YouTube channels, social media and email lifecycle marketing.
- Ability to monitor sales, forecast trends, monitor performance, monitor competitor activity and implement tactical campaigns and promotions so as to drive customer acquisition and retention revenue.
Job Title: HR / Admin Manager (FinTech)
Job Code: HRAM001
Location: Lagos Island, Lagos
Employment Type: Full-time
Requirements
- B.Sc. degree in Human Resources or related field with certifications in CIPM / SHRM and a minimum of 5 year’s post qualification work experience in an IT related company
Job Competency:
- Ability to develop and execute HR policies, strategies and initiatives that aligns with the FinTech Industry
- Ability to coordinate all aspects of recruitment process: pre interview, interview, selection& recruitment, induction, onboarding, staff training, policy development process manual development, policy implementation and remuneration strategy.
- Ability to oversee and manage a performance appraisal system that drives high performance environment including developing and setting sales target structures, setting commission structures and monitoring performance that aligns with a FinTech Company.
- Ability to develop and implement standard administrative operations, maintain the day to day administration of the office, manage outsourcing providers, monitor and drive performance of all teams.
Job Title: Sales / Product Marketer (FinTech)
Job Application Code: SPM001
Location: Mainland, Lagos
Employment Type: Full-time
Job Competencies
- Ability to develop B2B and B2C sales plans, execution strategy and review ability
- Ability to develop and execute comprehensive payment solutions sales plans, ensuring alignment with the organization’s strategy, goals and objectives and FinTech market.
- Ability to identify key areas for payment solutions market development and network with Aggregators and agent network for deeper market penetration.
- Ability to generate leads and sales opportunities to meet the FinTech Company’s business and growth plans and the sales targets and manage the communication with the clients, making sure all customers’ requests/inquiries are attended to.
- Ability to identify, guide nurture and support team members towards designing and implementing initiatives reviewing and improving commission structure, re-building and transforming existing channels, building new channels, and contributing in product development.
- Ability to work closely with team members to collaborate on evaluating and implementing customer feedback, plan and prepare processes for customer, agent and merchant onboarding and guide them through the FinTech platform.
- Ability to research the market and understand competition and develop alternative strategies.
Requirements
- B.Sc / HND in any Management related field with post qualification experience in Sales & Marketing / Business Development, with at least 4 years focused experience with a Fintech or tech company.
- Expert knowledge of advanced sales concepts and strong knowledge of the Fintech space is important.
Note: Only shortlisted candidates would be contacted and scheduled for interview
Application Deadline 31st January, 2021.
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